Very pleased with our 10 night stay. I chose this hotel for the location on Lake Ontario and reasonable price advertised on Expedia.
I admit that I was concerned about previous reviews which said that the staff was very unfriendly and offered poor customer service. But I decided to take my chances.
We had a great experience there. No complaints. The location was beautiful and very convenient to restaurants and to the train station.
We had very little interaction with the staff, but we did not experience any negative service. In fact, Shafeeq helped us check-in, and he was super nice and helpful. I had spoken to him on the phone prior to our arrival, and he was very friendly, so I was happy that he was helping us check in.
Also, upon checkout, my bill showed the daily charge for parking the car was higher than stated on the website, so I requested a credit. The manager quickly adjusted my bill. It was not an issue.
I would recommend the Waterside Inn.
I would stay there again, if I return to the area.More