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“An excellent stay for a close-by wedding” 4 of 5 bubbles
Review of Monte Carlo Inn Mississauga / Toronto West

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Monte Carlo Inn Mississauga / Toronto West
Ranked #44 of 62 Hotels in Mississauga
Kingston, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“An excellent stay for a close-by wedding”
4 of 5 bubbles Reviewed September 22, 2013

Recommended by the wedding couple because of the close proximity to the Church and Banquet facilities, we were a little apprehensive when we read it had a 2-star rating; but, we were quite surprised to find out we had had nothing to worry about after all!
We couldn't have asked for a cleaner and more comfortable room, and a friendlier staff. Tony and Roger at the desk, and Charlotte in housekeeping made our stay even more enjoyable, because of their warm and welcoming personalities.
We think that the hotel was rated a 2-star because of the small eat-in area for the morning breakfast, and because it didn't and couldn't, offer the amenities that the larger hotels could. Nonetheless, this Inn provided all we needed, and we weren't in the least bit disappointed. And, the price was right!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DonHoCoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    12
    35
    22
    9
    20
See reviews for
10
33
14
23
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed September 14, 2013

I had booked a two night stay in a king bed room with access to the patio- this access was supposed to be guaranteed in the rate. I arrive and I am told the king bed with access to the patio is only available the second night and for the first night if I want a patio I would have to stay in a downgraded double bed room and switch to the king in the morning.
I paid extra for the king bed room and instead was
Downgraded which was horrible customer service but I decided to deal with it anyway.
The room I was in I found 5
BUGS. It smelled- it was literally a cubby hole and it was
Totally gross. Very poorly maintained the sheets had stains it was just really bad. The management would not give me a refund for that night- even though I arrived super late and by that time couldn't leave .... And I didn't even bother staying the second night after the bugs.. Which yes that night was refunded but after the horrible experience of the first night that should have been refunded too! Puts a bad name
To two star properties. Just stay at days inn instead.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Canbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mississauga hotels

Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 6, 2013

Arrived after Labour Day and needed some quiet time and this small place away from the city seemed to be the answer. One day, I noticed a gang of "young adults" outside my room. I notice as their loud music had disturbed me. I called the front desk, sensing this would be an issue I called the front desk to ask to switch rooms. I was met with a very quick response explaining that all room changes must be done during the day. I don't really see how this makes a difference other than the clerk did not want to work to give me the key to another room. I asked him to please ask these people to turn it down. 30 minutes later, they decided to have a conversation...loud enough for the dead to hear. It was about 9:00pm, I finally called the office again at 1130pm. This amounted to nothing other than the kids knocking on my door to tell me not to call the office. If you are a hooker,drug dealer or pimp...this hotel is okay for you. Everyone else...stay away. Oh, and breakfast is a joke.

  • Stayed September 2013, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank JRIb1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed August 14, 2013

I booked on hotwire. Chose the wrong date. Tried to adjust the dates 2 hrs later, but Hotwire has a no refund policy. Eventually Hotwire agreed to refund me for the night I was not staying provided Monte Carlo agreed. They would not and they have charged me even though they are aware I am not staying. The staff was rude. Not at all helpful. Just didn't want to know about it. Tried to get me to sign a reservation for the extra day and refused to change the dates when I told them it was illegal to make me sign saying I was staying longer when I wasn't. Just horrid to deal with.

For example, I asked where I could rent a car and was looked at like I'd asked for an escort service! I was told to look it up on Google myself. I just didn't want to interact with them at all after the first encounter. Oh and they charge for an airport shuttle so don't be thinking you can get here for free.

The room needs an update. The shower drips, the bath plug is broken, the TV gets about 10 channels, the ironing board comes from the $1 store and is useless as the cover is filthy and won't stay on the darn thing.

I can hear my neighbours, I can hear the planes, I can hear the traffic, I can hear the water running through the pipes. The windows do not open.

It is in the middle of absolute nowhere. There is NOTHING around to get to on foot. No convenience store, no food places other than the hotel restaurant. Got one coffee and no tea in the room. Tried to use the chip and chocolate dispensing machine and it didn't work. The staff bashed on it till it gave me my choice.

One staff member on in the morning trying to check out, check in everyone and give out breakfast chits. Line ups at the front desk. Overcrowded, dirty eating area and staff not able to replenish things fast enough.

Considering it was the same price as other hotels nearer the airport, I suggest you find something else.

Room Tip: Stay somewhere else
See more room tips
  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kweega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland, United States
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed August 9, 2013

HORRIBLE service. Front desk staff was so rude. Did not greet us when we checked in and tried to argue that I didn't have a reservation. The place smells SOOO horrible like old men and cigarettes. It's old, outdated, dirty, funky, seedy. Toilet was filthy, we had to sanitize. Most uncomfortable bed ever. Hardly any parking. Lots of noise woke us up every morning from hallway! We could not sleep! 25 mins from downtown Toronto in shady area next to strip club. Just a nightmare. NEVER EVER EVER again.

  • Stayed August 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTA
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

I know the area well and stayed at this hotel due to a great rate. The hotel was very clean and there was lots of parking. This is not an expensive hotel so there was a window AC in the room and the hotel is in the flight path so there is plane noise if you open the windows or go outside.

On the plus side, the staff service was excellent. Better than I have had at many more expensive hotels. They do guard their free continental breakfast pretty judiciously though.

Overall I'd say if you get a great rate, want to stay in that area, and don't need a high end hotel, it is a good selection.

  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KW-Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, NB
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed July 1, 2013 via mobile

When I arrived here, my taxi driver said "I hope you have quarters for the bed". I asked why he said that....then he said I'm sure it's fine. Well I checked in....went to the room...it was so heavily scented I had a coughing fit. Makes you wonder what they were trying to hide. So I headed back to the front desk to ask for a change. I walked past people who reeked of weed and a random Asian women peering out from behing a door.....her room was pitch black....I could just see her head.....freaky right? I get to front desk and tell them I changed my mind and I won't be staying. They tried to show me more rooms but I just wanted out. As I waited for another taxi 2 random people came in and started filling their pockets with cereal bars from the so-called breakfast bar. The front desk came over and told them to get out. That is when I decided I would wait outside in the -10 weather. ......at least they didn't try to charge me. I have never been so unnerved in my life.

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank katlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Inn Mississauga / Toronto West

Property: Monte Carlo Inn Mississauga / Toronto West
Address: 1886 Dundas St East, Mississauga, Ontario L4X 1L9, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #44 of 62 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Monte Carlo Inn Mississauga / Toronto West 2*
Number of rooms: 44
Official Description (provided by the hotel):
Monte Carlo Inns – Toronto West Suites™ is proud to be one of the most conveniently located hotels in Mississauga, Ontario. Our hotel combines comfortable hotel accommodations with proximity to the heart of the commercial and financial district of Toronto West/Mississauga, minutes from downtown Toronto and just a stone’s throw from major local attractions like the Pearson International Airport, Sherway Gardens Shopping Centre and a wealth of restaurants, pubs and theatres. ... more   less 
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Also Known As:
Monte Carlo Inn Mississauga / Toronto West Hotel Mississauga
Monte Carlo Hotel Mississauga
Monte Carlo Inn Mississauga / Toronto West Ontario

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