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Reviewed August 18, 2018 via mobile

After Air Canada cancelled our flight to Manchester UK and had run out of hotel accommodation for its passengers my husband took matters into his own hands and started calling around himself. He finally got a booking at this hotel. They reserved the room for us without any of our info and when we arrived at 4 00 am the receptionist had given our room away. Not to worry! she quickly found us the only room left, albeit a handicapped one. She extended our check out time to 2 00pm. It worked out well as we slept until 10 00am...missed breakfast, there was no restaurants in the vicinity. When I went to the front desk the Guest Care Manager, Parvez Khan went into the kitchen and got, bananas,yogurt and cream for our coffee, so we could have something to eat.

Unfortunately we didn't get the name of the night manager, but she was just as helpful.

It was a pleasure to stay there even though the circumstances were not ideal.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank casefam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Toronto Mississauga/Meadowvale, responded to this reviewResponded August 20, 2018

Dear casefam,

I'm so glad you enjoyed your stay with us during a challenging time. It is wonderful to know our staff made your stay pleasurable even though the circumstances were not ideal. Thank you for staying with us and we hope to have an opportunity to serve you again.

Best,
Abhay Bhargava
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2018 via mobile

We stayed here for 5 days whilst our regular hotel (Courtyard on Derry) was full. It’s a newer Residence Inn, so everything looks all shiny and new. The room was very clean, and I’m VERY picky! I accidentally left our [expensive] rain jackets when we checked out and didn’t realize til a few days later, and the front desk had them waiting for us. Bonus, our favourite employee from the Courtyard now works there (Helen)! Can’t go wrong with either hotel.

Date of stay: July 2018
Trip type: Traveled with family
Thank Z7153SQmarye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Toronto Mississauga/Meadowvale, responded to this reviewResponded August 9, 2018

Dear Z7153SQmarye,

It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, Helen! Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

Best,
Abhay Bhargava
General Manager

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Reviewed August 5, 2018 via mobile

Stayed at this property with the grandkids for the night. Stay was ok except the air conditioning in the room stopped working. Took a while for maintenance to come up. By that time the temperature in the room was reaching 80F. Finally was fixed. Breakfast in the morning was good...lots of variety.

Date of stay: August 2018
Trip type: Traveled with family
Thank KSBouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Toronto Mississauga/Meadowvale, responded to this reviewResponded August 6, 2018

Dear Kevin B,

Sincere thanks for taking the time to share your review. I'm so sorry for the issue you experienced with temperature control. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback, which highlight’s both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and hope to host your family again.

Best,
Abhay Bhargava
General Manager

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Reviewed July 30, 2018

As I said in my July 2017 review of this property, I have been staying here periodically since this hotel opened back in 2002. It is essentially a home away from home for my family and I. After a warm welcome by K-shauna at the front desk, we were gladly told that our reservation had been upgraded free of charge from the One-Bedroom Suite to the Two-Bedroom Suite! It was greatly appreciated having all of the extra space, and the extra queen size bed. As always, this hotel is very clean, quiet and comfortable. After the recent renovations, it has been even nicer! I want to thank the staff for helping make this a wonderful property, and a place for us to call a home away from home for 16 years now. Also for those catching a flight from YYZ, there is no shuttle, but it is only a 20 minute drive from the airport.

Room tip: Higher floors seem quieter, but all rooms at this hotel are quiet.
Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank delta757man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Toronto Mississauga/Meadowvale, responded to this reviewResponded August 1, 2018

Dear delta757man,

We’re happy to hear from you again, and glad to know you enjoyed your stay as well as the warm welcome from K-shauna. I’m pleased you found our amenities after renovation and service pleasant. We appreciate you choosing our hotel while visiting and happy to be your home away from home! Thank you for your kind feedback and we look forward to hosting you again.

Best,
Abhay Bhargava
General Manager

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Reviewed July 28, 2018

We landed here after a TripAdvisor (FlipKey) rental failure in downtown Toronto. I appreciate the Marriot Reservation Center helping us to find this place especially during a tense time of not knowing where we would stay in the Toronto when we were basically abandoned by the renter that failed to tell us the place was water damaged and smelled of highly volatile paint. The suites are nice with kitchenettes with the bear minimum utensils. The showers are in need of maintenance but functional. The front desk personnel were nice and helpful. The standard breakfast available; nothing great or fancy. Enjoyed the outdoor seating area and there is a propane grill if you desire to grill out one evening. Grocery and beer stores are about 1 to 2 miles away from the hotel; nothing really close. You are close to major highways and the train station so you can get out of the area pretty quickly. Nice place to stay after a stressful uncaring introduction to Toronto.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Bobcat006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Residence Inn Toronto Mississauga/Meadowvale, responded to this reviewResponded July 28, 2018

Dear Bobcat006,

Although we are terribly sorry to hear about your first introduction to Toronto, we thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Residence Inn Toronto Mississauga/Meadowvale, and we hope to see you again soon.

Abhay Bhargava
General Manager

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