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“nice stay” 5 of 5 bubbles
Review of Hilton Garden Inn Toronto/Mississauga

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Hilton Garden Inn Toronto/Mississauga
Ranked #14 of 62 Hotels in Mississauga
Certificate of Excellence
paris, France
1 review
“nice stay”
5 of 5 bubbles Reviewed May 18, 2013

had a very nice stay, the team was very helpful. They gave me good advices and could answer all my questions. I noticed that the machines in the fitness center are quite old and could be replaced. The breakfast was nice and cooker was nice as well. Nice rooms

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Madleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 4, 2013
Dear Guest

Thank you for your comments regarding our hotel. I can appreciate the time it takes to write reviews and your comments are most welcome. I have mentioned your comment regarding the fitness centre but at present time there is no plans for renovations in that area.

Thanks again and we look forward to seeing you.

Regards
Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

Traveler rating
    218
    152
    58
    21
    10
See reviews for
94
67
34
225
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
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English first
Ontario
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 14, 2013

I stayed here for two nights in May for a business trip. Hotel was very close to 401. Very easy to find and close to amenities. About 10 minute drive from Square 1 shopping center.
Staff was wonderful on check-in. Plenty of parking available for hotel.
Room was clean and spacious. Free wifi in room.
There is a small restaurant area in the lobby. We did not eat there but it looked decent.
Not super close to airport- not sure why anyone would pick this hotel other than for a business trip but lovely stay overall.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank twicesideways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, May 21, 2013
Dear guest

Thank you for your comments which we always share with the team. I will certainly let my staff know your thoughts.
When next in the area I hope ours will be your hotel of choice.
Thanks again for sharing your lovely thoughts

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
1 review
5 of 5 bubbles Reviewed April 22, 2013

Always great to my family and I. We have stayed here each year for my kids dance competitions and they welcome us with open arms. Great Price with a full breakfast. Know me by name. They are a great bunch of workers and deserve the positive feedback. Thank you again for a great experience.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, May 21, 2013
Thnak you for your comments. We always look forward to hosting your group and look forward to next year.

See you then

Regards
Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed April 2, 2013

Really nice, very clean rooms. Rooms need a little updating like they have done in the lobby but they do have all the technology amenities you need for business. Was there for business and using the Hershey centre so the location was great. The fitness centre is clean but too small and only 3 runners and some free weights.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, May 21, 2013
Dear James F

Thank you for commenting on our hotel. We appreciate the time it takes to comment. I'm glad you enjoyed your stay and look forward to hosting you again should the need arise.

Warm regards
Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed March 2, 2013

The rooms are TIRED, TIRED, TIRED. Carpet was a little crudy. Wallpaper borders at the ceiling? How 80s. Lousy hair dryers, midgrade towels. Very slow to clear parking lot of snow which fell over the three days I was there. Only had a very abbreviated breakfast one morning and it was good with a broad range of offerings. The lobby is comfortable and a much used meeting place. LOVED (not) having to take / make calls sitting on the bed because there was no phone on the desk. Loud banging noises in the night prompted me to call the front desk. The "guest line" was busy for :20. Finally dialed zero and got someone who told me it was snow falling off the roof and hitting the ground. Dude, really? I may be young but I wasn't born yesterday. It went on and on and on. Whatever. It was right in line with my request for a quiet room and assurances that what they were giving me, only to find I was directly adjacent to the elevators. Honestly, I guess it's just "tell the people something and hope they buy it".

The stay was fair . . . I will look for a different accommodation next trip up.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MiddleNameGO10019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, March 5, 2013
Thank you for taking the time to share your recent experience with us on TripAdvisor. We appreciate your input as a young business traveler and we apologize for the disappointing aspects of your stay. We will use your feedback on our guestroom appointment and front desk service as we constantly work to improve our guests' satisfaction.
We hope you will give us another opportunity to show you the quality stay you deserve the next time you visit our area.
I would like to discuss your stay further, please email myself directly with a convenient time for me to reach out to you at bob.cullen@hilton.com

Thank you,

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton,ontario
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

Had to check in here in an emergency due to weather.
Nothing breath taking like I said. Sheets were clean,shower was clean, nothing to complain about. They had complimentary coffee in the lobby in the morning. Breakfast was around $12 if you wanted it. There was no charge for parking and they have a big parking lot. Location is great close to two major highways.

  • Stayed February 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tankgirl243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, March 1, 2013
Thank you for your comments about our hotel. I am glad we are able to make you safe due to recent horrible weather conditions.

We hope to have you stay with us soon under more pleasant circumstances.

Warm regards
Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katsdorf, Austria
Level Contributor
73 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

I stayed in this hotel for business reasons and was happy about the high quality you get here. We arrived late, everything was prepared - breakfast was also good - the German cook is makeing perfect breakfast!

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kranhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, March 1, 2013
Good day

We truly appreciate your comments and have shared them with the team specifically with the kitchen regarding your comments about the delicious breakfast we prepare daily.

I'm happy you enjoyed your stay with us and look forward to hosting you in the future.

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Toronto/Mississauga

Property: Hilton Garden Inn Toronto/Mississauga
Address: 100 Traders Boulevard, Mississauga, Ontario L4Z 2H7, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Mississauga
#7 Romantic Hotel in Mississauga
#9 Family Hotel in Mississauga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Toronto/Mississauga 3*
Number of rooms: 154
Official Description (provided by the hotel):
Experience a refreshing night's sleep in a warm, inviting Guest Room or unwind in a spacious Suite with a separate living area featuring a pull-out sofa bed, an extra TV, and a whirlpool bathtub. Discover a range of amenities designed to support your every need, including free high speed internet access and a flat screen TV. Catch up with work at the large desk. Heat up snacks in the microwave and store drinks in the refrigerator. ... more   less 
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Also Known As:
Hilton Garden Inn Toronto/Mississauga Hotel Mississauga
Hilton Garden Inn Mississauga
Hilton Mississauga
Mississauga Hilton
Hilton Garden Inn Toronto/Mississauga Ontario

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