We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

“Served it's Purpose” 3 of 5 stars
Review of Star Express Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Star Express Inn & Suites
Ranked #51 of 61 Hotels in Mississauga
montreal/stowe
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Served it's Purpose”
3 of 5 stars Reviewed March 11, 2013

Our object was to get a inexpensive hotel with shuttle and included breakfast at a good price around Toronto's airport. That's exactly what we got. The hotel is clearly not a quality hotel. Rather tired. Check-in was fine except our first room faced the hotel's bar/restaurant. The second room was OK with a recently renovated bathroom. The rest of the room was from the early 80's.
Breakfast was in the restaurant which is the breakfast room until it becomes a bar/restaurant at night. This had a 70's decor and not in a retro way.Breakfast was fine but a whole area of carpeting was completely wet. Waitress said the roof had been leaking for months. Sad.
Shuttle was just the 2 of us so we went in a minivan. Fine with us.

Room Tip: Don't get a ground floor room.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank richstowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

236 reviews from our community

Traveler rating
    31
    46
    43
    52
    64
See reviews for
61
59
39
42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 10, 2013 via mobile

Yucky, yucky hotel. I wanted to sleep with my clothes on. Took FOREVER to check in. Seriously, do not stay here if you can help it!!! Old, dirty, smoke-smelling, yucky establishment. I got out as soon as I could in the morning.

Stayed February 2013, traveled solo
Helpful?
1 Thank Deanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nirana, General Manager at Star Express Inn & Suites, responded to this review, February 16, 2013
Thank you for your feedback regarding your recent stay with us. I am sorry to learn that your stay with us was quite dissapointing according to your review. We would certainly like an opportunity to speak with you to learn more about your feed back so that we can address the areas of concern.
Thank you again for taking the time to let us know about your stay and look forward to speaking with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
263 reviews
221 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
3 of 5 stars Reviewed February 8, 2013

We stayed at this hotel for one night while in transit to Costa Rica. As we had stayed there previously we knew the hotel. However they have made some changes to their shuttle service between the hotel and the airport since our last stay. These changes are not on the hotel’s website. The shuttle from the airport is now on demand – that is, a phone call needs to be made to the hotel on arrival in Toronto and the shuttle will be dispatched. It could take up to 30 minutes to arrive. The return shuttle to the hotel runs on an hourly basis, on the half hour. The shuttle has to be booked at the hotel ahead of time. For us this meant leaving the hotel at 6:30 instead of the planned 7:00. It also meant missing the hotel’s breakfast, as it does not start until 6:30. We suggested to the hotel desk clerk that this shuttle information should be listed on the website. Apart from this issue, the room was a bit small but clean and functional. We faced the 401 and therefore heard traffic whizzing by all night. Flights were also audible since the flight path was over the hotel. We had booked the room through Booking.com and the rate was excellent. The annoyance over the shuttle put a bit of a damper on our enjoyment of the hotel.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Canadian079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Canada
Level Contributor
163 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
3 of 5 stars Reviewed February 1, 2013

We were referred to this hotel as the Best Western was still renovating their parking lot for park and fly. The hotel has easy access off the 401 and check in was simple. We ate at the Tropicana restaurant attached to the hotel. While the decor is somewhat cafeteria/like the menu is quite varied, the food good and so was the service. The downsides were the noisy heater and the bus pickup was over 35 minutes.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MikeV57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

My husband and I were very pleased with this hotel. I was in Canada for business and my husband came along for a mini vacation. We drove in from Ohio, the weather was awful in the states, and we had car troubles along the way. We were pleasantly surprised with a complimentary upgrade to one of the suites when we finally arrived around 9:15 pm. The suite had a kitchenette, living room, separate bedroom, with a king sized bed and a nice size bathroom. All of the staff was so nice – it was like being welcomed home. We were also very impressed with how clean and how quiet the hotel was, no one was slamming doors – that means a lot to someone that is traveling for business and needs to be well rested for the next day. They do have an indoor pool with a hot tub but we did not take advantage of that. The free breakfast was very good with many choices. This hotel definitely lives up to its name: “Quality” Inn & Suites.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marcia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockville, Canada
Level Contributor
183 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

Very friendly and helpful staff! Parking great for park and fly- right beside building. Well kept clean- nice pool and hot tub (indoor) - smoking rooms- airport service terrific!
Updated bathrooms very nice ceramic.
Only thing I wish smoking room had window open availability for venting
Stayed 2x before and after flight.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Howeller63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Bergen, New Jersey, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 23, 2013

Booked room to stay overnight for an AM flight, the included shuttle service was perfect and prompt. The hotel is in a remote area - however if you walk abit you will find some restaurants - room was great, clean - bed was comfortable - heat/AC could be adjusted in the room. the wifi was pretty good. overall pleasant stay!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mississauga hotels
0.5 mi away
Comfort Inn Toronto Airport Hotel West
0.1 mi away
Quality Inn & Suites Mississauga
1.3 mi away
Residence Inn Mississauga-Airport Corporate Centre West
Show Prices
Show Prices
Show Prices
0.4 mi away
Toronto Airport West Hotel
Toronto Airport West Hotel
#20 of 61 in Mississauga
3.5 of 5 stars 790 reviews
2.2 mi away
Super 8 Mississauga
Super 8 Mississauga
#38 of 61 in Mississauga
3.5 of 5 stars 321 reviews
0.5 mi away
BEST WESTERN PLUS Toronto Airport Hotel
Show Prices
Show Prices
Show Prices

Been to Star Express Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Star Express Inn & Suites

Property: Star Express Inn & Suites
Address: 5599 Ambler Dr, Mississauga, Ontario L4W 3Z1, Canada (Formerly Quality Inn & Suites Airport)
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 61 Hotels in Mississauga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Star Express Inn & Suites 2.5*
Number of rooms: 197
Official Description (provided by the hotel):
Welcome to Star Express Inn & Suites Airport, Mississauga offers Standard Rooms & Suites - Perfect for Business & Leisure Travelers GREAT LOCATION Star Express Inn & Suites Airport is conveniently located near Toronto Pearson International Airport (YYZ), Hershey Centre, Toronto Congress Centre convention facility, University of Toronto at Mississauga, Woodbine Racetrack and Paramount Canada's Wonderland. ROOMS & SUITES All guest rooms feature coffee makers, desks, ironing equipment, Nintendo game systems, voice mail, air-conditioning, hair dryers and cable television. Extended-stay suites have king beds, living rooms and kitchenettes with microwaves and refrigerators. Some rooms feature whirlpool bathtubs. Handicap accessible and non-smoking rooms are available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Agoda, Priceline, Travelocity, Hotels.com, TripOnline SA and IHG so you can book your Star Express Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites Airport
Quality Inn & Suites Airport Hotel Mississauga
Quality Inn Airport
Mississauga Quality Inn
Quality Inn Mississauga
Star Express Inn & Suites Mississauga, Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing