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All reviewsfull kitchensmall kitchenfree breakfastbedroom suiteextended stayrooms are spacioushome away from homefree parkingindoor poolthe breakfast areamorning breakfastwaffle makershort driveshuttle serviceexcellent hotelhockey tournamentpleasant stay
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Reviewed July 8, 2013 via mobile

This didn't seem like a totally new hotel but looked like a renovated hotel - it is located about 30 mts from downtown Toronto that provides all the amenities needed for a family traveling with kids. Our main requirement was to have a kitchenette with microwave, refrigerator and a good stove with utensils to cook food for our picky little eaters. The hotel is pretty good for those needs. Only drawback was that the hotel was fully booked while we were there and the hotel staff didnt seem well prepared to handle such large crowds at the reception and breakfast areas. The breakfast area was a mess in the mornings with long queues and waits, the fire alarm going off a couple of times with guests over toasting their breads. All in all, this is a good comfortable name brand hotel in a decent price range. The staff is friendly and willing to accommodate the requests of guests wherever possible.

  • Stayed: July 2013
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Thank Prashanth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded July 10, 2013

Thank you so much for this great and honest review. We are truly sorry for the delays in the mornings during the breakfast hours and of course the alarm. We have been paying very close attention to the breakfast and trying to determine the best way to get everyone through in a timely manner. One thing we did was purchase another toaster to help ease the lines as it seems to us that most want to have a nice toasted bagel to get their day going. This gives the guests two areas where they can do that and should open up the area and make it easier to get to the hot food. Sunday was much better than Saturday and we look to continue to improve on the breakfast experience and wait times. It was nice to hear that our amenities were great for your needs. Thank you again and please visit us again soon.
Dan McIlhone, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013 via mobile

Wen we arrived we were given our room keys but our room wasn't ready when we got upstairs. We weren't overly concerned about it and didn't complain, but the hotel manager came upstairs with a basket of snacks, Starbucks, and adjusted our room rate.

The room was great, we got the two bedroom suite with kitchen and it was clean, quiet and convenient.

This hotel is nice and close to the airport and we will definitely stay again!

  • Stayed: May 2013
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Thank CanuckDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded June 18, 2013

Thank you for this review. From time to time things can happen in a hotel during a visit, but it's how you react to the situation that can separate you from the competition. Thank you for your understanding and I am glad that we rectified the situation and that you enjoyed your stay. Our two bedrooms are getting awesome reviews and I am happy to see that you enjoyed one as well. Thanks again and we look forward to seeing you soon.
Dan McIlhone,CHA
General Manager

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Reviewed June 10, 2013

Stayed for 3 total days June 2013. Allowed us an early check in, which was so great. The staff on hand were very friendly.
The room was clean, tidy, and very modern. No issues at all with anything in the room.
The location of this hotel is also great, it's in a very quiet area. So if you want to crack a window in the room, you'll still have a great sleep through the night.
More then ample parking for the hotel. With lots of restaurants, and gas stations in the area.

Would definitely recommend this hotel to others, and we would definitely book there again over trying another hotel.

A+!

  • Stayed: June 2013, traveled with friends
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Thank Crystal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded June 18, 2013

Thank you for taking time to post your review and thank you for the recommendation! A nice clean and tidy room with friendly associates is something we are very proud of. We hope to see you again soon.
Dan McIlhone,CHA
General Manager

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Reviewed June 7, 2013

Stayed here once when it was "sandalwood suites" what a major overhaul. It is a great design with clean comfortable beds. Kitchen, pull out couch and desk area. Staff are friendly, gym average and breakfast poor (grab and go - more hotels should do $10 breakfast and offer real food - like UK). That's the only area to improve to get 5/5 for me. We had two rooms, AC was great, breathing great - overall fully satisfied.

Stayed: June 2013, traveled with friends
1  Thank irlundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded June 10, 2013

Thank you for the review. There certainly is a huge difference from when we were the Sandalwood Hotel!. We are glad that you like the rooms and the design. We have received many great comments about the size and functionality of our rooms since our opening last August.. The breakfast is something that we constantly pay attention to, especially the guest reviews on it. We have changed the hot items to include crepes, western omelettes, scrambled eggs and recently hash browns to name a few. We are trying to make sure that we keep the rotation effective for our valued customers. Thanks for this awesome feedback about the breakfast buffet and we hope to see you again soon.
Dan McIlhone,CHA
General Manager

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Reviewed June 6, 2013

My wife and I stayed the hotel for 3 nights and had a king bed room. The room is big and has a regular size fridge and microwave, which are great for bringing some food back and having a snack at night. Breakfast is compliment and we did not expected to see hot omelette and sausages, and boxed milk. It was great. The most important is the bed is perfect and the room is really quiet. You would not hear any noise from neighbors and I had 3 nights of great sleep and I usually didn't sleep well in hotel. The staff were also very helpful. When we were leaving and asked about the shuttle bus, the front desk called the shuttle bus several times and let us know in how many minutes the bus would come in. My only problem with the hotel is the location. There is no many restaurants nearby and the entertainment is rather limited, a golf course and a bowling place. I guess it is normal because the hotel is close to airport and expect everyone has a car or rent a car.

  • Stayed: June 2013, traveled on business
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Thank tabasco7879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded June 10, 2013

Very nice to read that you had a terrific sleep at our wonderful property. Also nice to see that you enjoyed the breakfast. We are getting great feedback on the layout of our rooms and the ability to cook in your own room. Thanks again for the review and we look forward to seeing you again soon.
Dan McIlhone, CHA
General Manager

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