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“Terrific Location for Airport Travellers!” 5 of 5 bubbles
Review of TownePlace Suites Mississauga-Airport Corporate Centre

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TownePlace Suites Mississauga-Airport Corporate Centre
Ranked #8 of 62 Hotels in Mississauga
Certificate of Excellence
GreenLeadersBronze level
Kingston, Ontario
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Terrific Location for Airport Travellers!”
5 of 5 bubbles Reviewed February 19, 2013

Our stay here was delightful!. Spent 2 nights bracketing our flight to Puerto Vallarta (plus an extra night due to snowstorm). Oodles of cheap parking and reliable shuttle bus. Well trained staff were friendly and helpful. Nicely equipped (stove, fridge, and micro) suites were spacious and comfortable. Super-clean and blissfully comfortable bedding should be the industry standard. Pool and fitness room. Tasty hot breakfast selection. Looking forward to our next stay here!

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RCAFKingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, February 21, 2013
You are looking forward to your next stay here and we are looking forward to seeing you again!
Thank you for posting this review. Our bed package is getting great feedback and we love hearing it. You pointed out that our rooms are spacious and we think they are the best in the area. Terrific room layouts when you are here for work or leisure visits.
See you soon.
Dan McIlhone, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

Stayed for 2 nights in January 2013. Family of 4; twins are 5 years of age. We did not have any room service after day 1 and so, no towels and no bath products...remember we are 4. This was raised with the front desk and we were told it should have been done. Room was modern and clean. Breakfast was simple, but good. Pool was clean, but cold. Pool deck was very dirty and laundry baskets for soiled pool towels were filled with black mold. Temperature in pool area was 65 degrees...too cold for anyone to enjoy. Unlike any other Marriott, this hotel did not provide express check-out to Marriott members. When checking out, we were not asked if we had enjoyed our stay. We will not return. Try Residence Inn or Courtyard down the street. Happy travels.

Room Tip: Specifically ask for a room near the pool. Otherwise your are looking at a kilometer walk.
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  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank MisterB1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, January 25, 2013
Thank you for taking the time to post this review. It's certainly not the type of review we are used to seeing, however you have pointed out a couple of things that we needed to do better. After reading the review I went directly to the pool to have look at the bin for the soiled towels. Inside the bin we have a cloth bag, and in fact it was very dirty and had not been changed. We had just been removing the soiled towels and not paying attention to the bottom of the cloth bag daily, this needs to change. This is a prime example of how a review can make us better, instantly. Thank you for that. We have been receiving great comments about the pool and it's getting terrific usage, but I have reviewed our cleaning schedule to make sure we focus on the cleanliness of the deck and change rooms. Our focus on customer service is something that we take great pride in and by not asking how everything was with your stay; we didn't live up to our motto of being Guest Obsessed. This obsession has allowed us to score a 93% overall service rating in 2012 and an early 2013 score of 95.2%.
Thank you again for taking the time to post your feedback and I would love an opportunity to speak to you in person. I can be reached at the hotel.
Dan McIlhone, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
139 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed January 23, 2013 via mobile

We happen to be at this hotel back-to-back with our sons with their respective teams. The hotel had been recently renovated not too long so, and the rooms and lobby are clean and very comfortable. The staff are beyond exceptional....as we found them very accommodating to both our large number (34 each) of kids during our respective stays. They had the breakfast opened early so are kids can eat, before getting to the pool.....they permitted us to have the lobby in the late evening, for a team pizza dinner, and a birthday party.
The rooms were very comfortable , perhaps a little" tight " in the kitchen for space, but, otherwise, all new and updated appliances. We have seen larger kitchen spaces in TownePlace suites before, yet, this hotel is a rebuild, not an original from scratch. Certainly, though, " do-able". The shower was a little "light" in pressure.... But, the beds are AMAZING. Even being concerned about sleeping in the "pullout" hide-a-bed, seemed to be quite comfortable.
Thank you again, TownePlace suites, once again. Would happily return .

Stayed January 2013, traveled with friends
Helpful?
1 Thank AdrianSly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, January 25, 2013
Thank you for the great comments on our new hotel. We love the sports teams here at the TownePlace Suites! We specifically remember your group of kids and it was a pleasure serving you. Our breakfast room doubles as a lounge/hospitality suite and the teams love it. Lots of seating, big screen TV's and so far the feedback has been wonderful. Thank you again for staying with us and we look forward to more swim meets coming soon.
Dan McIlhone, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskoka District, Canada
Level Contributor
214 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed January 12, 2013 via mobile

Stayed in a lot of Marriotts over the years but my first experience of a Town Place Suites... All very positive. This is a new property (opened in the late summer), and the deco in rooms and common areas is bright and clean. All the usual amenities you expect from a Marriott brand, but real china for the complementary breakfast, nice linens and double sheeting on the beds. Good workout and pool facilities, and the mini kitchen in the suite is a true bonus... A new favorite near Pearson Airport.

Stayed January 2013, traveled solo
Helpful?
1 Thank DecoDoppler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, January 13, 2013
Thank you for the awesome review and for pointing out a couple of the upgrades at the hotel. We wanted to give a much better breakfast experience to our guests with real china and we also wanted to showcase a great bed package. Our beds are getting many positive comments for comfort and look. The breakfast is also a nice way to start the day. Thank you again for the comments and we hope to see you soon.
Dan McIlhone,CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough ON
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

We had stayed here a few times when it was Sandalwood Hotel and Suites and we thought it was okay for the price, but, after the recent updates, we were delighted with our room - well appointed, with a well-equipped kitchenette, a sofa, comfortable bed and a large flat-screen tv. The room was very quiet. It is close enough to the airport to stay for a flight. We will stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pandla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, January 1, 2013
Thank you for your review. We are finding our guests that have returned to us after the renovation are extremely happy with the results. We wanted to ensure that we had rooms that were very functional and provided the comfort, as well as space for a terrific guest experience.
Thank you for staying with us and we hope to see in in the near future. And, we wish you and all of our customers a very Happy and Healthy New Year!
Dan McIlhone, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
165 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed December 26, 2012

Excellent,unique,super clean,great location,wonderful employees, awesome breakfast,magnificent suites. This is all you would expect at a luxury hotel will give you without the SPA, huge pools and those unnecessary things we pay for and never use. I will name it "The Best Hotel in 2913". The other Marriott locations by the airport e en including the Toronto Marriott can not top this one.

Room Tip: They are all awesome suites
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DoctorEd711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, December 27, 2012
I can't tell you how excited I am to read your review to our team tomorrow! They will be absolutely thrilled! We feel exactly the way you do with respect to our rooms, facilities and outstanding associates. We are continuing to try and improve the guest experience and we are getting tremendous compliments from our customers. The Pride of Marriott Hotels has a nice ring to it. Thanks again for taking the time to share your views.
Dan McIlhone,CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

I stayed here for one night after picking up my brother from the airport. I did not expect much because of the brand and from my past experience Towneplace suites used to be just 'ok.' So I decided to give this one a try since it's near the airport and not too far from downtown Toronto. We checked and met the front desk, his name is Adam I think, he was the friendliest front desk agent I have ever met, another gentlemen at the front desk was friendly as well, I didn't get his name. We got to the room and surprised at the quality bed/linen. The room was beyond standard. When I saw the bed I thought I was at The Ritz Carlton, or that's what it reminded me of. The room was clean, and spacious. Nice fully equiped kitchen. Bathroom clean as well. The next morning we came down for breakfast, where normally with this brand they would give grab and go breakfast. This time they have real plates and bowls and nice breakfast that includes oatmeal, yogurt,muffin, etc. My family and I are so satisfied with our stay. I would come back next time I come to Toronto.

Room Tip: stay here, you will love it.
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SillygirlP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan M, General Manager at TownePlace Suites Mississauga-Airport Corporate Centre, responded to this review, December 13, 2012
We are absolutely thrilled with your excellent review. It really touches on all that we talked about before the opening of the hotel. We wanted to exceed expectations on all levels and it appears as though we achieved that during your stay. I read to this posting to the enitre team this morning and they all started clapping and cheering. Thank you for making our day!
We look forward to seeing you again.
Dan McIlhone, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Mississauga-Airport Corporate Centre

Property: TownePlace Suites Mississauga-Airport Corporate Centre
Address: 5050 Orbitor Dr, Mississauga, Ontario L4W4X2, Canada (Formerly Sandalwood Hotel And Suites)
Phone Number:
Location: Canada > Ontario > Mississauga > Etobicoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Mississauga
#10 Business Hotel in Mississauga
#11 Family Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Mississauga-Airport Corporate Centre 3*
Number of rooms: 171
Official Description (provided by the hotel):
Marriott's newest all-suites hotel south of Toronto Airport offering complimentary breakfast, Wi-Fi, parking and airport shuttle. Hotel offers private courtyard with natural gas barbeque patio, indoor pool and 24 hrs fitness centre. Welcome to Real Living! ... more   less 
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Also Known As:
Sandalwood Hotel And Mississauga
Sandalwood Hotel Mississauga
Sandalwood Suite
TownePlace Suites Mississauga-Airport Corporate Centre Ontario

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