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TownePlace Suites by Marriott Mississauga-Airport Corporate Centre
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Reviews (669)
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All reviewsfull kitchensmall kitchenfree breakfastbedroom suiteextended stayhome away from homefree parkingrooms are spaciousindoor poolthe breakfast areamorning breakfastshort drivewaffle makershuttle servicehockey tournamentexcellent hotelfront desk staff
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635 - 640 of 669 reviews
Reviewed October 5, 2012

Had a great experience here - completely renovated - feels brand new inside-- and very clean. Compact king suite with separate bedroom. Small suite but very functional. Top end small kitchen with everything you need. 2 large flat screen TV's. Great desk with movable table on wheels. Staff everywhere were very friendly. Complimentary breakfast with good coffee. Housekeeping forgot little things several of the 5 days we were there (kitchen or bathroom amenities not replenished) but responded well to requests.

Would stay again.

  • Stayed: October 2012, traveled with family
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1  Thank ZaraWesternCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard1234hornby, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded October 6, 2012

Thank you for your kind words. To hear that our associates are being friendly to our customers makes us smile even more! We ensure on a daily basis that we remind each other that providing great customer service is extremely important to our success. We are very proud of our rooms and the upgraded amenities including 42 inch TV's. We are also glad to hear that we reacted well to replenishing items for you during your stay. I look forward to serving you again in the near future.
Dan McIlhone,CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012

I stayed at the Marriott TownPlace Suites 8/19-22 with my husband and son. It is a beautiful new hotel and very accessible to the city of Toronto. We have been to Toronto several times and have stayed in other Marriott properties. As far as cleanliness and comfort the hotel it is equal to all others we have stayed in. It has just been totally remodeled and looks very modern. I’ve attached some pictures of the hotel lobby and breakfast area so you can get an idea. We chose the one bedroom suite to allow privacy for both us and our 20 yr. old son. The room was very nicely decorated and the kitchen had all the necessities. It was a bit smaller than I expected and appeared to be a standard studio suite that had a wall put up in the middle to break it into two rooms. This took away space making both rooms somewhat small compared to the Residence Inn one bedroom suite we had stayed in the previous year. I’ve attached pictures of the room and kitchen area. Breakfast each day was very good and the breakfast area was well stocked and attended to throughout the breakfast hours. Housekeeping took care of cleaning each day and restocking toiletry items. The bathroom had a very nice large shower, but could use a bit more shelf space near the sink. They were working out some of the kinks as we were there very shortly after opening so there were little problems such as the cable cutting out sometimes and a small glitch in the air conditioning (which was handled immediately by the hotel staff).

We have no complaints with the hotel room, facilities or staff at all and were treated well throughout our visit. I would definitely recommend this hotel and their studio suites as they appeared larger and very functional. The only downside for us was economic as I inquired about a AAA discount and was told that that was only available on the standard suite not the one bedroom we had reserved. When we return to Toronto, if we require a one bedroom suite, I would probably go to the Residence Inn because they offer a AAA discount on the one bedroom suite making it basically the same cost as the TownPlace Suites and it is a much larger suite.

  • Stayed: August 2012, traveled with family
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4  Thank Peggy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard1234hornby, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded October 2, 2012

Thank you for the very detailed review and for posting the photos of our new hotel. It's always nice to hear that our guests will recommend our property for others to use. We have received lots of comments about the one bedroom suites. Many guests like that they can have both privacy and separation from the bedroom area. Glad to hear that you enjoyed our breakfast and the associates were visible and replenishing as needed. We are continuing to work on our menu to ensure that we provide enough variety and healthy choices to start your day. Thanks again for taking the time to post your feedback.
We look forward to seeing you again.
Dan McIlhone,CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012 via mobile

Our first impressions were fantastic. The rooms are large, new, and clean. The bed was mostly comfortable and there was a selection of pillows to choose from. We arrived rather late so we didn't notice until around 5 am when there were guests talking in the hallway that you can carry on a conversation through the walls. This became abundantly clear at 6 am when the couple next door began a high intensity "wrestling match".
Overall, a nice hotel to look at but if you are awakened by noise you may not get much sleep.

  • Stayed: October 2011
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3  Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard1234hornby, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded September 23, 2012

Thank you for your feedback. We are happy that you found our rooms to be nice and clean. The renovation has proved to be fantastic and we are getting many great comments on the property and our service. With respect to the noise from room to room it's the first time we have received that comment, even as we operated the previous hotel. Sometimes in the hallways when there are large groups walking and talking there is a tendency for you to hear a little noise in the room.
We appreciate you taking the time to let us know what you think and we hope to be able to serve you again soon.
Dan McIlhone,CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2012

Super friendly staff. Shuttle service from the airport to and from the airport was prompt. Shuttle service to airport runs once an hour. All staff were super friendly and accommodating. The full kitchen was good for the times we didn't want to eat out. As another reviewer mentioned, it's best to have a car in this location.

  • Stayed: September 2012
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3  Thank Hypermiling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard1234hornby, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded September 15, 2012

Thank you so much for the feedback. The focus on friendly and efficient service is something we take pride in and it's nice to see that we are delivering. We have received very good comments on the shuttle and we continue to work on ensuring the wait times are minimal. Thank you again for taking the time to post this review. We look forward to welcoming you again soon.
Dan McIlhone,CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

I’m a 90% business traveler and as a business traveler, I've stayed in my share of hotels. I have been traveling to Toronto, ON at least 3 weeks a month over the past 20 months along with several other colleagues. We recently moved from another hotel to this one and I must say, it is a welcomed improvement. Though the other hotel is considered to be a 4 star, it is well overdue for some upgrades. This hotel recently underwent a massive renovation and just re-opened under the Marriott umbrella this past August 2012. We (about 7 of us) are some of their first patrons. Though pictures from when it was the SandalWood looks ok, it wouldn’t have been a hotel we would have considered. As in any start-up or re-opening there is bound to be some bumps (equipment as well as personnel). I've read the reviews posted since the re-open and the “Very disappointed” review (in my opinion) is misleading. The majority of that review was negative experiences you could have at any hotel (in which we experienced most of them at the previous hotel and a lot more). For that reason, I don’t base a review on one night unless the condition of the room was extremely unbearable. This hotel’s rooms are nice and clean. The staff has been great. There are some odd place things like the towel holders in the bathroom (at least they have some) and the setup of the shower (turn the shower head to the wall before you turn on the water), but overall the hotel is great. It’s in walking distance to various (non-chain) restaurants which are very good and in walking distance of a Bowling Alley, Go-Kart Track and Golf Course. Though this hotel is close to the airport, it is in the heart of a corporate center, so having a car is recommended if not doing business within the area. This place is great for families and business travelers alike. One thing I do like about this hotel, is they listen to their patrons and act on fixing things immediately when possible. Please keep up the good work.

  • Stayed: August 2012, traveled on business
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4  Thank soulmusiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard1234hornby, General Manager at TownePlace Suites by Marriott Mississauga-Airport Corporate Centre, responded to this reviewResponded September 14, 2012

Thank you for taking the time to post this review. It's comments like this that let us know we made the right decision in renovating from head to toe and that our focus on customer service is paying off. The friendliness of our associates is something we take pride in and we love to see those kinds of comments coming in. There are some things that can happen during a stay and I am glad that we reacted to some of your requests in a timely manner. Thank you again and we look forward to serving you again soon.
Dan McIlhone,CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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