We arrived about 2pm, were told that check-in is possible only later at 3pm. At that point I asked when we should get there latest, to make sure the rooms were still available. Answer: no problem, your reserveration is in our computer.
So we came back at 3:30pm, had to wait for 45 min while the person at the front desk searched for free rooms,
after that she told us that due to the renovation project, no rooms are available, but we could go to the local Motel 6 for free,
and come back and try tomorrow.
We said thanks, but, no thanks, and went to the Marriott Courtyard nearby, everything fine there, similar company rate, great rooms.
Luckily, we kept the note from the Radisson Mississauga to the Motel 6 staff as proof of this, because now Radisson tries to charge for no-show...
I would call this a very bad customer service and lousy handling of problems during their renovation phase.
- Official Description (provided by the hotel):
- The Four Points by Sheraton Mississauga Meadowvale has 7,400 square feet of event space, perfect for meetings, weddings, and other business and social events. ... more less
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- Also Known As:
- Four Points By Sheraton Mississauga Meadowvale Hotel Mississauga
- 4 Points By Sheraton Mississauga Meadowvale
- Four Points Mississauga Meadowvale
- Mississauga Four Points
- Mississauga Sheraton
- Four Points By Sheraton Mississauga Meadowvale Ontario