The first time I stayed here I had an issue with my room with the water not draining properly. I called their customer service line and within a day received a response from their customer service line. They apologized and offered a discount on my next stay. I said that I was traveling for my honeymoon shortly and they offered me:
- free parking for the week
- an executive suite
- free shuttle service (if our flight arrived after hours, they offered to pay for a taxi to the hotel from the airport)
- free breakfast
They delivered on all aspects of what they promised and even had a bottle of champagne, fresh fruit with chocolate dipped strawberries, and a congratulations card. Very well presented, very high attention to detail.
I figured there was a reason for the issue during my first time and I am glad that I gave them a chance to correct the issue. I would definitely stay here again.
- Official Description (provided by the hotel):
- Four Points by Sheraton Toronto Mississauga is located near Pearson International Airport, Congress Centre, Canada's Wonderland, and CN Tower. We also provide 5,000 sq ft of event space. ... more less
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- Also Known As:
- Four Points By Sheraton Toronto Mississauga Hotel Mississauga
- 4 Points By Sheraton Toronto Mississauga
- Four Points Hotel Mississauga
- Sheraton Mississauga
- Four Points Mississauga
- Mississauga Four Points
- Mississauga Sheraton
- Four Points By Sheraton Toronto Mississauga Ontario