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“Great Place to Spend a Layover” 4 of 5 bubbles
Review of Four Points by Sheraton Toronto Mississauga

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Four Points by Sheraton Toronto Mississauga
Ranked #36 of 61 Hotels in Mississauga
Minneapolis, Minnesota
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Place to Spend a Layover”
4 of 5 bubbles Reviewed April 6, 2013

Our circumstances are probably different from 99% of travelers to Toronto. We used 'wood points to get this room for free to use during our 13 hour layover in Toronto before flying to Santiago, Chile later that night (we had a good reason for doing this rather than checking out Toronto). We landed at 10:30am or so and were able to call the hotel from the Information phone in the baggage claim area. Be aware that there are more than one Four Points by Sheraton near the airport, so you need to specify the one on Dixie Road. Anyway, a shuttle came to pick us up from the airport within 10 minutes. On the map, it looks closer to the airport, but it was probably 10 minutes to drive from pick-up to the hotel.

We had contacted the hotel ahead of time to ask for an early check-in time - fortunately, they were able to accomodate us by checking us in at 11am...and we got a complimentary upgrade to the King Junior Suite! We relaxed and recovered from a long work week in their very comfy bed and spacious room for the entire day.

The hotel isn't near much, so we had lunch and dinner at the restaurant in the lobby. The lunch was ok. The dinner was a little better. They seemed to have some Indian specials that aren't found on the menus of other Four Points hotels.

It was a perfect place near the airport to nap the day away. Convenient to be able to shower before a long 12-hour, overnight flight. Can't say much on "Value" because we used points.

The only negative, which is relatively small negative, was the experience with the shuttle back to the airport later that night. After dinner, we inquired about getting a shuttle to the airport around 9:45pm or so. The guy at the front desk negotiated us down to 9:30pm. Fine. When it was 9:00pm, we received a call from the front desk asking if we could come down and get on the shuttle leaving asap. OK. Fortunately, we were ready. It didn't make sense because it didn't sound like the shuttle was picking up others from the airport (nor was it driving anyone else to the airport). And for a place that advertises an airport shuttle that goes late into the night, it shouldn't matter when a guest wants to go, right? Anyway, that was a little weird. Fortunately, the international terminal at Pearson still had open shops and restaurants.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelswide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie K, Guest Relations Manager at Four Points by Sheraton Toronto Mississauga, responded to this review, April 15, 2013
Thank you for taking the time to leave us a review. We are happy to hear that you were able to relax with us during your layover and enjoyed your meals at Rejuven8 Restaurant. Our apologies that the shuttle was unable to return you to the airport at the requested time. Take care!
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301 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Ottawa, Canada
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

I recently stayed at this hotel on business. When I checked in I was asked if I wanted to use the same towels/sheets for my stay - absolutely. LOVE THIS. Love that this hotel is trying to be green.

Also, my room did not receive the daily servicing - which was perfect. Everything was the way I left it LOVE THIS.

The room was small as was the bathroom - but well appointed. The bed was super comfortable. The shower itself was large enough that you could turn around.

Overall the hotel and parts of the room are old and have had some modernization.

Customer service - I personally found the staff to be very accommodating.

Room Service = 10+ - Rima was out of this world. She is the poster girl for customer service.
The menu for room service was also excellent. The food was great, although I think the same sauce is used for the Thai Chicken and the regular stir fry - tasted similar :-)

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank abkw231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 7, 2013 via mobile

We checked in around dinner time, and there was only one staff at the front desk, on the phone with another guest. So we waited around 3 minutes for her to finish her phone call. No problem for that as I understand being the only staff there, but she was actually awfully cold during check in, though she's not by any means rude.

Room was very good and spacious, definitely more than 3 stars, I'd say the rooms deserve 4 stars. The bathroom is a North American standard affair.

I tried to order room service at 10:52pm and was told the kitchen has been closed (the menu says room service is till 11pm). I was slightly irritated when I was told last order is 10:50pm, though the guy on the phone was very apologetic.

Free parking is a big plus.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mobarnone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
Level Contributor
123 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed March 7, 2013

I have stayed here many times as I like the location. Close to the airport but far enough away that you have more dining options and free parking. However on my last visit I was greatly disappointed by the "improvements/changes" they made to the rooms. They took out the closet and added a large piece of furniture which is supposed to do everything - closet, desk, table, etc. But it doesn't work. The desk is completely worthless as a work area (see photo). The whole room is incredibly dark (see pic) and the desk had one light built in, but had a broken switch - so could only be turned on/off by the plug which was impossible to see in the dark. Dim lights throughout. Even with the entry way light on in the middle of the night, I could not read the thermostat to change it. The bathrooms lights are two VERY dim bulbs - unsatisfactory - especially as a business women trying to get ready for the day. Housekeeping failed to notice that the extension cord used to connect the bed lamps and clock radio was missing - so the whole wall was dark (housekeeping should always double check the clock at least). Also ONE tissue fan-folded stuffed into the top of an empty tissue box! Double bedded room but just one individual coffee packet and one water. Disappointing stay....could not work in this room. I did eat in the dining area and the staff were attentive and the food good. So -they need to make several improvements in the lighting, housekeeping, and room work areas. Otherwise it is no longer suitable for a business traveler.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank milklady58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isla Mujeres, Mexico
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed March 3, 2013

We drove down to Mississauga from Montreal for business and got in a day early (Feb. 7) due to the impending snowstorm. Although our reservation was only for the 8th, I had called the hotel to make sure there would be room for us a night early. We had 3 nights booked under a corporate rate (75$/night) and then ended up having to pay the full price for the early night ($150+tx) I didn't mind if it meant not having to drive during the snow storm. The hotel itself is clean and simple. There's a lobby bar/ restaurant that was very convenient, especially when it seemed the entire city shut down on the 8th because of the snow. We had the rejuvn8 burgers one night, very filling. Another night we shared the nacho plate, wasn't bad. We shared the bruschetta with a bottle of wine another time, also not bad at all.

The rejuvn8 restaurant became our home while the snow crippled the city. Our first night there was a hoot, some drunk lady started complaining about mold in the vents, but she was clearly very, very intoxicated. The staff handled it like pros, and all the patrons in the restaurant had a good laugh about it. Ordering drinks with a side of mold.... (There was no mold btw, clearly she was someone trying to get comped for her alcohol...)

The room itself was a bit small, but more than adequate. The bed was comfortable and so were the pillows. Always a bonus when staying away from home.

We never tried the pool, although it was empty most of the time.

There are a few restaurants in the area, but the options are limited. Some expensive steak restaurant, a seafood restaurant, a burger king...

If you're looking for nightlife, the closest available option is the NEW locomotion....enter at your own risk, although we had a good time there one night.

Would we return? For sure, it was perfect location to where we had to work and the hotel provided all necessities. The staff were really top notch here, and really very nice. Something some 5 star hotels could take note of....

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 514tattoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fpmississauga, General Manager at Four Points by Sheraton Toronto Mississauga, responded to this review, March 6, 2013
I would like to thank you for your visit and review. I am glad that your stay was a pleasant one and our team appreciates the praise. With that, I will be sure to pass along your comments to our team. I am also glad to hear that we exceeded your expectation . Thank you again and we hope to see you again!

Best Regards!
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Stoney Creek, Canada
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

We stayed overnight before a vacation. Check in staff were very helpful and efficient. Room is clean and well appointed, there are 3 plugs on the desk two of which are used by lamp, and something else so you end up with one plug to use. Complimentary parking and airport transfer is a big plus. There really is not much around the hotel. We had breakfast at the hotel on a Monday morning, they try and encourage you to eat from the buffett, and when we ordered off the menu we were told they were all out of eggs so we would have to order something else. They gave us 50% off our total bill which was a bonus, but really out of eggs?

Room Tip: We had the top floor right outside the elevator and it was very quiet.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GrWeSp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fpmississauga, General Manager at Four Points by Sheraton Toronto Mississauga, responded to this review, January 31, 2013
Thanks for the Review and also taking your time to write a great reviews about our hotel. Your feedback on the desk outlets is well recieved and we will ensure that every step is taking to correct that problem. We like to thank you once again for staying with us and also helping us to improve on service and product.

Best Regard!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 15, 2013

My husband and I stay at this hotel frequently. We always get a great rate on hotwire, even at the last minute. The free parking is great. The pool is lack-luster. There are no steps going into the pool, merely 2 ladders. If you are in need of steps, you will not be able to use this pool. That is a disappointment as I love to swim but would appreciate steps instead of ladders. The counter staff are fantastic. They do their best to accommodate you. The last gentleman who helped us, actually walked around the counter to hand us our room key. Once we got into our room, her personally called up to see if we were satisfied with our room. One word of advice....ask for a room that is not adjoining with another. The noises you hear under those doors is unbelievable. Toilets flushing, showers and you can imagine what else. God forbid the people have a conversation, you will hear every word of it. On one of our stays, we walked into a room with an adjoining room and I immediately called the front desk to move us. There was a rowdy couple next to us. If we weren't in an adjoining room they would have disturbed us all night, since we were in an adjoining room, the volume was quadrupled. We were moved without delay. Every time we go here I ask for a non-adjoining room. I am granted that. This last time, I forgot to ask for a non-adjoining room. Wouldn't you know it, I was given an adjoining room. There were no neighbours so we were fine. Then they showed up around midnight and I heard everything. Thank goodness they went right to bed. I bet they heard my husband snoring though :)

Room Tip: Non adjoining rooms please
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank saucyt75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fpmississauga, General Manager at Four Points by Sheraton Toronto Mississauga, responded to this review, January 17, 2013
•Dear Guest,
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received from our Staff . We are sorry that we placed you next to an adjourning room, hopefull upon on next vist we can fix that.

Once again thanks for taking the time to write your comment and feedback, its always help us to improve our Services.

Hope to see you Soon!

Best Wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Toronto Mississauga

Property: Four Points by Sheraton Toronto Mississauga
Address: 6090 Dixie Rd, Mississauga, Ontario L5T 1A6, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 61 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Toronto Mississauga 3*
Number of rooms: 145
Official Description (provided by the hotel):
Four Points by Sheraton Toronto Mississauga is located near Pearson International Airport, Congress Centre, Canada's Wonderland, and CN Tower. We also provide 5,000 sq ft of event space. ... more   less 
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Also Known As:
Four Points By Sheraton Toronto Mississauga Hotel Mississauga
4 Points By Sheraton Toronto Mississauga
Four Points Hotel Mississauga
Sheraton Mississauga
Four Points Mississauga
Mississauga Four Points
Mississauga Sheraton
Four Points By Sheraton Toronto Mississauga Ontario

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