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Quality Inn Airport West
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Reviews (332)
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Reviewed August 25, 2013

I had to be in town on business for five nights and choose this hotel because of proximity to the office and the airport. It was my first stay and it was great. The rooms were clean and well kept. The family run hotel is very good, all the staff was very friendly and helpful. No issues or problems and it was a very pleasant experience. Close to the factory outlet mall complex and a lot of restaurants.

Room Tip: Try and get a top floor room.
  • Stayed: August 2013, traveled on business
    • Value
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Thank mitchmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, General Manager at Quality Inn Airport West, responded to this reviewResponded August 27, 2013

Dear mitchmac,
Thank you for taking the time to complete this review, it is always beneficial to hear from our guests, because we value your patronage and certainly want to know how we can continue to improve our service.

We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are certainly doing something right.

Again, thank you for your comments. We look forward in welcoming you again soon.

Melissa Guyadeen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

Arriving in Toronto for a tour in Canada and USA after a 8 hours transatlantic flight and 1 1/4 hour on the shuttle from MOntreal to Toronto I was pleased to find a very quiet room, a nice bathroom only 15 minutes with our bus from the airport to the hotel.

Of course it is a bit dated but not unleasant for an old chap like me!

  • Stayed: August 2013, traveled solo
    • Location
    • Sleep Quality
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    • Cleanliness
Thank Jacques1937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, General Manager at Quality Inn Airport West, responded to this reviewResponded August 27, 2013

Dear Jacques
Thank you for taking the time to complete this review, it is always beneficial to hear from our guests, because without our guests, we would not be in business.

We are most happy that you enjoyed your stay and that everything was to your satisfaction; since your last visit we have added some more upgrades that are more modern in taste.

I hope that you visit again soon to see the improvements.


Melissa Guyadeen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

I stay at this hotel for business and more recently for pleasure trips as well. The staff is great, the hotel is very clean and the rooms are very comfortable. They always have a morning paper waiting for me and have a very nice restaraunt in the lobby of the hotel. The location is great for the airport, shopping at Square One Mall and also close to a number of good golf courses. There are also a great number of shopping and restaraunts availabel a short km or two West fo eth hotel on Brittania.

The value here is also great and it helps they are part of the Chpoice Hotels as the loyalty program is second to none in the hotel nusimess with Choice Points.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
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Thank kpinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this reviewResponded August 7, 2013

Thank you for choosing Quality Inn Airport West.

Thank you for taking the time to review our hotel. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel because we value your patronage and certainly want to know how we can continue to improve our service.

We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are certainly doing something right.

Again, thank you for your comments. We look forward to accommodating your lodging needs again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2013

Stayed here for convenience of airport shuttle and parking. We arrived quite late and were checked in quickly and efficiently. Our first floor standard 2 bed room was clean, though a bit dated as others have mentioned. Given that we had an early flight and were only staying for a few hours, it was well suited for our purpose. The only thing I would say is the beds were quite hard. The morning shuttles run once an hour and ours was a few minutes late but nothing significant. Traffic was good and we arrived in good time. We left before the breakfast room opened so cannot comment on that. Tim Hortons is close by, but they also have tea/coffee in the lobby. Overall, good value for money.

Stayed: August 2013, traveled as a couple
Thank wayoutatown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this reviewResponded August 7, 2013

Thank you for taking the time to review the Quality Inn Airport West. We are most happy that you enjoyed your stay and you frond your check in process quickly efficient. I have made notes regarding our hotel bed and shuttle service, both matters will get looked into for quality assurance.

Again, thank you for your comments. We look forward to accommodating your lodging needs again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

We found the staff to be very friendly, professional and accommodating. The front desk is alert and at your service with a smile. The place is very clean thanks to the well coordinated cleaning staff. There is an excellent restaurant called Junos in the building we enjoyed daily. There's also a Timmie's and Wendy's right next door. It's a nice building and lobby with slightly dated rooms. Overall the staff make the difference in this hotel, always offering a relaxed smile and always attentive to your needs.

Ray & Alicia

  • Stayed: July 2013, traveled on business
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1  Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this reviewResponded August 7, 2013

Thank you for taking the time to review our hotel. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel and staff.

We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are certainly doing something right.

Again, thank you for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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