I was booked into a smoking room in error, so was offered a free upgrade. It helped that I'm a member of the BW reward programme, so definitely worth joining. I used BW reward points to pay for the room. Staff was helpful/polite, room was clean & comfortable. Restaurant dinner menu not great and is expensive, but ingredients fresh enough. Breakfast was ordinary, bread not toasted properly, coffee cold and poor quality. Only one other resident using the dining room when I was, both at dinner and breakfast, so no atmosphere at either; A fairly decent place for an airport stopover though and would definitely use again.
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