We decided to book a room here at the last minute for a 7 hour layover. Our initial experience was not so great. The shuttle is supposed to come every 40 minutes but took about an hour before we gave up and took a taxi. We had phoned them after waiting 20 minutes and were told it would be there in 20 minutes. Almost half an hour later, we called again and were told ten minutes. Ten minutes later, we grabbed a cab.
Extenuating circumstances: this was rush hour in Toronto on the July long weekend. That said, it's still frustrating watching shuttles for other hotels come and go three times while waiting for yours. And we would have taken a cab and been a lot less annoyed had we been told when we phoned he would be late.
The manager handled our sour mood expertly, paying for our cab ride, apologising sincerely, and offering other compensation. From then on, our stay was much smoother. Beds are really comfortable and the water pressure in the shower is strong enough to strip paint off a wall (or in my case, the hair of my rapidly thinning head). Both features were much appreciated for us because they were exactly what we were looking for during our short stay.
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- Also Known As:
- Best Western Mississauga
- Best Western Hotel Mississauga
- Best Western Plus Toronto Airport Hotel Mississauga, Ontario