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“Good Location Good Service Clean Rooms” 4 of 5 stars
Review of Hilton Garden Inn Toronto Airport

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Hilton Garden Inn Toronto Airport
Ranked #6 of 60 Hotels in Mississauga
Certificate of Excellence
Halifax
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good Location Good Service Clean Rooms”
4 of 5 stars Reviewed May 7, 2013

I stayed at this location, for 3 nites, in late April, pretty good service, great service and staff in the bar area in the evenings. I like the location and proximity to the airport. I have stayed at this property several times now and they are pretty consistant.

Room Tip: Make sure you are a Hilton rewards member
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Hammondstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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750 reviews from our community

Traveler rating
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    77
    29
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

This hotel is a fairly new property located within five minutes of Toronto airport.

As a business hotel it is one of my first choices always. The staff are friendly and helpful, the food is good, and the accommodations are very comfortable for a reasonable price

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 of 5 stars Reviewed May 6, 2013

I stayed at this hotel while on a business trip. The hotel itself is fine and the rooms are clean and well kept. My problem was the internet connection. From 8pm to 11:30pm, the speeds were below 200kbps! Horrible! I had to drive to a McDonalds to use their internet connection to get some work done. No excuse for this poor a connection - working from a hotel is no longer an option - it is an essential accomodation. I will not stay again – too many better options in the area that have reasonable internet service.

Room Tip: Larger suite rooms are not well lit - same lighting sources as the smaller rooms.
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milani P, Front Office Manager at Hilton Garden Inn Toronto Airport, responded to this review, May 8, 2013
Paul,

We appreciate you taking the time to share feedback on your recent stay with us and for providing insight on the speed of our wireless internet service. We apologize that it did not work well during your stay and want you to know that we have recently updated the wireless system. We will be sure to contact our internet provider to find out why there was an issue and to have it fixed immediately.

If you return to our area in the future, we hope you will consider staying with us again so we may provide all the quality amenities you expect and deserve.

Thank you,

Milani Patel
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, United States
1 review
5 of 5 stars Reviewed May 6, 2013

I stayed for 5 days and had a very pleasant experience, the staff was awesome from the bar tender to the people cleaning rooms, friendly, courteous and efficient. The Hotel was everything they said...very clean and very well kept. The garage with easy access to elevator made carrying my trade show luggage very easy.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Guillermo A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 6, 2013

Food was excellent, room was clean, quiet, and comfortable, and the internet worked every time I tried. Even though it was right next to the airport, you wouldn't know it. Only concern was that you could occaisonally detect someone smoking nearby, although it did not seem that anyone had ever smoked in the room because the problem was intermittent, in the morning and after dinner. I have noticed this more since Marriot kicked all smokers from their properties worldwide. I don't know if it is because they moved to Hilton, or I just notice it more at Hilton since Marriot bans them.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

I stay here most times when travelling to the Toronto area on business because most of my meetings are outside of the downtown core. Great access to 427 and 401 highways, plus underground parking. Good food, Good fitness centre and great staff. If you need the airport shuttle to the hotel, I recommend phoning as soon as you land because they only send the shuttle if you call. Shuttle pickup is in the basement at pillar S (very end of the terminal).

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sombra, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 27, 2013

This hotel is very close to the airport but not on the flight path. So there are no planes roaring over you. It is clean with courteous staff. The restaurant has a great breakfast buffet. Their soup is my favourite choice. Stayed there often, never had a bad experience. Only problem is that aside from Tim Hortons near by, there is nothing in the area. Cannot go for a walk due to traffic.

Room Tip: If you like to watch planes land and take off, ask for a room facing the runways.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank boatnerd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Toronto Airport

Property: Hilton Garden Inn Toronto Airport
Address: 3311 Caroga Drive, Mississauga, Ontario L4V 1A3, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Mississauga
#6 Family Hotel in Mississauga
#8 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Toronto Airport 3*
Number of rooms: 224
Official Description (provided by the hotel):
The Hilton Garden Inn Toronto Airport is built "green" from the ground up, and the first new build hotel in Canada to be accredited with LEED certification. The hotel is located just minutes from Pearson International Airport, major corporate offices, and Toronto's largest convention centres, including the International Centre, Toronto Congress Centre and Mississauga Convention Centre. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn, including Vaughan Mills Shopping Centre, Woodbine Slots and Racetrack, the Hershey Centre and the Powerade Centre. ... more   less 
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Also Known As:
Hilton Garden Inn Toronto Airport Hotel Mississauga
Hilton Garden Inn Mississauga
Hilton Garden Inn Toronto Airport Mississauga, Ontario

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