The warning signs began when we arrived for dinner on a Friday night, and the restaurant looked abandoned. We were welcomed by the sole waiter who had answered the phone and was looking after the entire restaurant of guests (which may have been appropriate as there were only 2 others dining). Our coats were checked and we were seated. The restaurant itself is beautifully decorated. It's a shame that the service was so terrible, and the food was at best mediocre for the price. We ordered the escargot fondue and the PEI mussels to start. The fondue was good, with generous portions of escargot, but with only 3 pieces of toast. The mussels were plump and juicy, but despite being described as spicy, there was little flavour to them. For mains we tried their dinner special - Halibut, and the chicken gnocchi. While the gnocchi was well flavoured, the disaster came from their so-called special. The halibut was overcooked and hard as a brick, while still cold in the centre. It may have been pre-cooked and reheated, as it also tasted a bit 'fishy'. We were going to return it, but there was no sign of the waiter, and we eventually just decided to finish our meals before the other plate got cold. He never once came by to ask how our meal was (maybe this is only common practice at swiss chalet and other finer establishments?). He later however spent much time rearranging wine glasses on other empty tables. We finished our meals, and had our plates cleared without even a question asked about how the food was, despite the clearly upset look on our faces. We didn't want to waste any more money to have what must have been a chef in training try and make a decent dessert, so we asked for the bill and left quite unimpressed with anything more than the physical building itself. Outside of their special, the food was good, but combined with the terrible service, and the nerve to serve such a terrible dish as their 'special', I would not recommend this place. Burn your money at some of the finer London establishments (Black Trumpet, The Only, David's Bistro, The Tasting Room, Garlic's, the list goes on!) that know how to treat their guests and prepare food on par with the price that Auberge charges.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.