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Best Western London Airport Inn & Suites
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Reviews (238)
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134
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225 - 230 of 238 reviews
Reviewed November 5, 2012

Stayed here basically just to sleep. Found the pillows to be quite hard, but otherwise the bed was comfortable. The room was clean, tidy and quite spacious. I found the lighting very dim.
It's more of a pet peeve than anything, but I absolutely hate it when hotels provide little soap/lotion/shampoo bottles but do not include hair conditioner. If the Airport Inn wants to charge $120/night, they should at least go the extra mile in terms of guest convenience.
Front Desk staff were professional, but not exactly friendly.
We found the hotel to be very quiet, despite a full parking lot. The room had (almost) everything we needed and as we were only there to sleep, it met our needs.

  • Stayed: August 2012, traveled with friends
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2  Thank crymsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Located on a main highway and noisy. Rooms are very average and the price went up $6. upon my return for another night. Desk clerk argued the other person made a mistake and couldn't contact them. Breakfast is included but cold and sausage was like rubber. Disgusting is the only way to put it! Tim Horton's is a block away so there is some releif.

  • Stayed: April 2012, traveled on business
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3  Thank InternationBroomball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

We only stayed one night, as we were visiting family on our way from Niagara to the Rockies. We chose this as we had an early morning flight. The location couldn't have been better- only a few minutes from the airport. Family picked us up and dropped us at the airport so I can't comment on shuttle service.The desk clerk was friendly and helpful. There was nothing within walking distance, but the hotel was clean, cheap and cheerful. I didn't notice any airport noise.

Stayed: August 2011, traveled with family
4  Thank Maussie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2011

For the business traveller: No Internet. The sign out front says "Free Wi-Fi", but my first stay I had no internet access at all. Older frontdesk lady sniped there wasn't anything she could do. Second and last stay, the internet would intermittently work, weak, useless really. Hot breakfast was good.

  • Stayed: December 2011, traveled on business
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Thank g m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

We checked in to a room with 2 double beds and WI FI did not work so front desk "upgraded" to 1queen bed with the worst pillows I have we have ever experienced. Room smelled stale like some one was smoking when it was designated a no smoking room Desk clerk pleasant but avoid this hotel. So many better ones in London

  • Stayed: November 2011, traveled with family
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2  Thank ifas3001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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