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“TV remote and door knobs” 4 of 5 bubbles
Review of Delta Hotels by Marriott London Armouries

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Delta Hotels by Marriott London Armouries
Ranked #7 of 41 Hotels in London
Certificate of Excellence
Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“TV remote and door knobs”
4 of 5 bubbles Reviewed January 27, 2014

This hotel is well managed, clean and beautiful. The door knobs and TV remote should be checked before guest are allowed in the room as it was hard to lock and then open bathroom door and front door. Remote wasn't working either but was given another one when I called for service.

Great service at the restaurant. The front staff must be trained for directions to popular areas around the place. I was given wrong directions and on a cold, freezing day would have been going in the opposite direction if not for a kind guest who directed me in the right direction.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JanetOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 28, 2014
Thank you for your comments. We use all of our guest feedback to ensure a job well done and to improve on the areas of opportunity. We apologize for any inconvenience to you stay regarding the t.v and direction issues you experienced. We do hope to welcome you back to our Hotel in the future.
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817 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Finland
Level Contributor
149 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

You can notify with your own eyes that this hotel is well managed when you enter the hotel. Although there is some minor defects, the staff seems to have a solution for everything.

First of all, due to language barrier from my side I had a little bit bad experiences finding the parking lot - but Corey from desk understood my issues and solved them. Great service from the start.

Room were spacious and very clean. There is space for your luggage, space to sit and do you business things or just relax. Everything what you need in a hotel room. Only thing to improve is the TV system, it's out dated. Yes, it works ok'ish but the usability is not good.

Location is good downtown location. Just few minutes walk to Budweiser Gardens and there is lot of shops and restaurants within walking distance. We also went to the movie theater one night, it's located in There is an on-site mini market also available.

Breakfast was a bit expensive but it was worth it.

I would recommend this to business and leisure.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tommypee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 25, 2014
Thank you so muh for you positive feedback! We strive for the best costomer service here at the Delta London Armouriesl, and appreciate your kind words about our establishment and staff. Think of us next time you're in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed January 18, 2014 via mobile

This is a nice hotel in London. It's very popular with various teams visiting for tournaments in the area. The facilities are great for kids. The only problem I have is with the tv remote and menu system. This must be the oldest generation of tv software available. So, don't visit for the TV experience.

Stayed January 2014, traveled with family
Helpful?
Thank JSLExplores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 22, 2014
Thank you for your feedback. We're happy to know you enjoyed your stay, and I assure you I have brough your concers regarding the televison to the attention of our Maitenance team. Our apoliges for any inconvenience. Think of us next time you are in town!
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Sarnia, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 17, 2014

Although this hotel is more on the expensive side (totalling approximately $140 for one night including parking), I have continued to return to it. It is in a great location (near downtown), and not far from the London International Airport. There are also several restaurants within walking distance.
I have never had an issue staying at this hotel and will continue to return to it.
The only complaint is where parking is located (around the corner). Valet parking is available, but if you want to save money, it is a bit of a hike to get there. Not too bad in the warm weather, but not enjoyable with the cold weather!

  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Celiavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 19, 2014
Dear Celiavan,

Thank you for taking time to review our beautiful historic downtown property and another big thank you for your continued loyalty. We have a great location and our team is always available for a great restaurant recommendation. Parking in downtown London is very limited so I can understand your concerns about our self parking. Valet is a great service and even has a select number of underground spots.

Thank you again for your feedback and we look forward to welcoming you through our doors again soon.

Warm Regards,
Tyler R
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Belle River, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 16, 2014

I stayed at the Delta on Monday January 13th, 2014. I was welcomed by Rebecca Hunt (Duty Manager) whom kindly greeted me and took my information. She asked what I was in London for and I indicated that I started a new job today and I was here for training purposes. I checked into my room which was very clean and tidy. I stepped out to get dinner and when I returned their was a piece of chocolate cake and a note from Rebecca saying, congratulations on your new job! Hope it is a piece of cake! Very clever and a wonderful way to make a guest feel welcome after a long day! I will return and would recommend the Delta London Armouries to anyone looking for a quality hotel.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly7117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 19, 2014
Dear Kelly7117,

Thank you so much for taking time to share your wonderful story! Congratulations on your new position and I will be sure to congratulate Rebecca on job well done. She embodies the culture of our hotel in every way!

Thank you much for staying with us - We look forward to welcoming you back again soon.
Warmest Regards,
Tyler R
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, Canada
1 review
5 of 5 bubbles Reviewed January 12, 2014

Went well beyond our expectations. We stayed in the Signature Club Room. Highly recommended. You feel absolutely spoiled and are treated extremely well. Shannon checked us in, She was very friendly and very helpful.

Room Tip: Signature Club Room all the way.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MattJordanGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 14, 2014
Thank you for staying with us and providing such psotivie feedback! We are so happy to hear you had a great time while here with us. Think of us next time you're in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed January 8, 2014

I stayed 3 nights at the Delta London Armouries last December while on a business trip.
I am an old regular there as the hotel is central, reasonably priced and friendly.
They have a great restaurant...very good chef and courteous staff always. The little bar off the lobby is a great place for a quiet pint and despite the fact it closes early, I always make a point of dropping in.
Rooms are typical Delta...maybe a bit smaller than some; elevators are always prompt and staff is unfailingly affable and helpful.
Overall, the Armouries makes London seem a bit more like home.

Room Tip: Higher up is better here.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judyjudyjudyToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler R, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, January 9, 2014
Thank you for your wonderful feedback regarding our Hotel and staff, as well as our Restuarant. Our staff pride themselves on our customer service and ensuring our guests feel at home while staying with us. We hope to be welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott London Armouries

Property: Delta Hotels by Marriott London Armouries
Address: 325 Dundas St, London, Ontario N6B 1T9, Canada
Phone Number:
Location: Canada > Ontario > London > Central London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in London
#7 Family Hotel in London
#10 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Hotels by Marriott London Armouries 4*
Number of rooms: 246
Official Description (provided by the hotel):
Delta Hotels by Marriott London Armouries features 246 rooms with luxurious pillow top mattresses, white striped bedding, plush duvet, designer cummerbund and accent pillows. A work desk, complimentary high speed internet and a full range of amenities help to ensure a luxurious and productive stay. For the traveler wishing luxurious comfort, the hotel offers a Signature Club level with upgraded amenities, complimentary continental breakfast, evening hors d'oeuvres in a private lounge. The Delta London Armouries also features several specialty suites located in the historic section of the hotel. Recreation Our recreational facilities are perfect for unwinding after a long day. Enjoy our indoor pool, and whirlpool in a beautiful atrium setting. Dining Enjoy London's Best Sunday Brunch or our Prime Rib Buffet in the Armouries Grille Restaurant. Seasonal specials and a full a la carte menu will ensure an exquisite dining experience. Lounge The Cantata Lounge crowns the top of one of our live atriums in the heart of our historical building. Relax in the comfortable atmosphere with friends, watch the big game or don't miss an episode of your favourite show on our 52in LCD TVs. Meetings Delta London Armouries offers first class facilities in a historical setting with flexible packages and exceptional service to ensure your next event exceeds your expectation. For your convenience the London Convention Centre is within walking distance. Weddings Let us help you plan the perfect wedding. With such a unique venue and personal attention to every detail, the Delta London Armouries Hotel has everything you need in one location. Great Entertainment From London Knights Hockey to Concerts, Live Shows and events at one of the many venues including Budweiser Gardens, Centennial Hall, Western Fair and Grand Theatre are in close proximity to the hotel. We have affordable packages for everything you'll want to see and do. ... more   less 
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Also Known As:
Delta London Armouries Hotel London
Delta Hotel London
London Delta
Delta Hotels By Marriott London Armouries Ontario

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