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“Great value and location!” 4 of 5 bubbles
Review of Delta Hotels by Marriott London Armouries

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Delta Hotels by Marriott London Armouries
Ranked #7 of 41 Hotels in London
Certificate of Excellence
New Hamburg, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great value and location!”
4 of 5 bubbles Reviewed September 30, 2013

Have stayed here several times for Homecoming. Staff is always so friendly and courteous. Lots of nice old artifacts to look at while strolling through the old armories. The rooms are a getting a little tired and could use a refresh. Other than that it is an excellent hotel while staying in London, very centrally situated and close to lots of restaurants.

Room Tip: Go with the valet parking. It costs but is so worth not having to walk to get to your car in one of...
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  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bud583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, October 1, 2013
Dear Bud583,
Thank you for taking a moment to tell us about your stay. Homecoming is an exciting and proud weekend for our hotel and this year as we celebrated 100 years of Western University Athletics, was even more special. I'm thrilled to hear you continue to enjoy your stays and I'm happy to let you know that we do have some upcoming room renovation plans in the works. Many Deltas have already undergone their transformation to our Mode style rooms and we are planning to get started at the beginning of the new year! These rooms will bring a very modern tech-savvy feel to our rooms while still offering all the comforts of home. We are sure you will find these new styles to be even more enjoyable and make for an exceptional experience.
We look forward to welcoming you back next year!
Kindest Regards
Pamela N.
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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817 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Victoria, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

Stayed for one night for a business trip and enjoyed the quality I usually find with Delta hotels. The integration of modern (a little dated but clean) rooms and the historic building is nicely done. Greathotel with big city feel in a regional location.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank islandgirlth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 28, 2013
Dear islandgirlth,

Thank you so much for sharing your experience at the Delta London Armouries Hotel. We are very proud of our Historic property and the unique room products that we have to offer in the Historic section. We hope to see you again soon!

Warm Regards,
Tyler R
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
314 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 623 helpful votes
5 of 5 bubbles Reviewed September 21, 2013

Stayed in a King Club Floor room which was perfectly clean and well stocked with amenties, towels, etc. Delta Priviledge for Plat + benefits are always meet with an appropriate upgrade.

Consistently excellent 1st Class service from the valet to front desk to everyone I make contact with. Everyone always has a genuine "premium" service attitude from check-in to check-out which really makes for a pleasant stay.

Club Lounge & Staff are a significant draw for this facility. Lounge is well stocked and not over crowded ! Enjoyed the Wednesday night Managers reception with lots of snacks and a greater selection of adult beverages....nice to meet the GM and Managers

Restaurants - both Sports bar and formal dinning options with excellent food quality. Superb Chef staff that embrace the "our kitchen is your kitchen" initiative. This is also a Gluten-Free Friendly facility ! Just contact them ahead of time for Club Lounge snacks and the restaurants are well versed in Gluten-Free protocols for worry free dining.

Location - Excellent for any downtown activity. 1st three floors are the historic Armory with a 20 story modern tower in the middle. Public paid parking behind the hotel but $20 Valet preferred for convenience and security.

Negative - Pillow liners for hygiene would be nice ( nearby Hilton uses them ). Top 20th floor rooms can get noise from the roof top equipment if you are a light sleeper.

Suggestion - Take a quick tour of the 2nd floor hall for its Armory artifacts on display. Excellent collection of local Military history.

Room Tip: Rooms in the older Armory section can be very noisy especially at night from traffic and there is an...
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  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TM643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 24, 2013
Dear T M,
Thank you for your detailed review! We are thrilled to hear you continue to enjoy staying with us and that our team has made every effort to make your stay most enjoyable. All our guests our important to us but our Delta Privilege members hold a special place in our hearts. For the amount of time you spend with us we want to thank you for your loyalty and we enjoy making each night a comfortable, memorable one.
Our food and beverage team prides itself on our view that “Our kitchen truly is your Kitchen”. Have a food allergy or sensitivity, got a special craving, feel like indulging and don't see it on the menu, just let any of our servers know and we'll make it happen.
Thank you for the suggestion regarding the pillow covers. We'll certainly look into this and see if it works for our location. We do regularly wash our pillows as they are made from a fibre fill that is not only like sleeping on a cloud but also machine washable!
Looking forward to having you stay with us again soon!
Kindest Regards
Pamela N.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 20, 2013 via mobile

We stayed for a conference. The connection to the armory made for a great. 1st impression. Staff were helpful and pleasant. Outside elevator was great. Room was standard and a little dated.

Housekeeping left some dirty clothes and dust bunnies in our room. Fortunately front desk staff took the issue to heart and solved the problem. As the hotel was sold out a room upgrade was not available. Instead our room was cleaned while we had a swim. Then we received a credit for the restaurant so thoroughly enjoyed the resulting dinner. Serve staff were fabulous!

Location was great such that we didn't need yo drive anywhere :-)

Will stay there again.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SullyBarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 21, 2013
Dear SullyBarrie,

Thank you for taking the time to share your experience with other travelers on TripAdvisor! I'm sorry about the issues in your room initially as they are not our standard. I am glad to hear however, that our staff were able to fix the situation and offer you a relaxing solution that met your needs. All our staff take great pride in this Historic property and I'm glad that it shined through on your recent visit. We look forward to welcoming you back to the Armouries again soon!

Warm Regards,

Tyler R
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Ontario, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

If you're looking for a place to stay in London that has a fantastic location then this hotel is for you. The staff are friendly and the rooms are clean. The hotel is always well maintained and the rooms are reasonably priced. The brunch that's served is incredible. You can pretty much expect everything imaginable. The food is beyond delicious.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 16, 2013
Dear Joanne T,
Thank you for taking a moment to tell us about your stay. We're thrilled to hear we were able to exceed your expectations and that you found our Downtown location ideal for all your visiting needs. We are known for hosting London's Best Sunday Brunch and I'm really happy to hear we did not disappoint you. Looking forward to having you stay with us again soon!
Kindest Regards
Pamela N.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

My husband and I spent Labor Day weekend at the hotel; we were in London for a family wedding.
The hotel is clean and the staff couldn't be nicer. We stayed in a queen room which was fine, but the bed wasn't very comfortable. We both tossed and turned all night. We mentioned this at the front desk the following morning and without hesitation we were upgraded to an executive king room. The bed was much more comfortable and we had access to the executive lounge where they serve a fresh continental breakfast, much nicer than most I've seen.
When we returned home I filled out an online survey about our stay. I received a personal response from the hotel manager thanking me.
All these little "extra touches" will absolutely bring me back to this hotel the next time I am in London.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SGM210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 21, 2013
Dear SGM210,

Thank you so much for taking time to let other travelers know about your stay! I'm glad we were able to provide you with an enjoyable getaway and we look forward to communicating with you in the near future.

Warm Regards,

Tyler R
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

We spent one Saturday night at this hotel in August, in an executive king room on the top floor. This gave us access to the private lounge with manager's happy hour and a fine breakfast included. Through booking.com this room was on special for our stay and cost the same as a 2 queens room on a lower floor. The room suited us fine - nothing special but spacious. Great views! There are only 2 elevators serving all the floors, resulting in wait times. The pool area is nicely designed but the area was quite small for the number of guests wanting to use the area. The front desk was very professional and recognized my birthday with cake sent to our room. The location of this hotel is excellent - near to Covent Market, outdoor patios, Thames Recreational Trail and the downtown retail strips. Self parking is a block away which was no problem but it is not a covered area - something to think about in winter.

Room Tip: The top two floors enjoy a private lounge with happy hour and breakfast included. On a weekend stay...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela N, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, September 5, 2013
Dear Christina C,
Thank you for taking a moment to tell us about your stay. We're thrilled to hear that you enjoyed your time with us. Our Signature Club rooms are exactly as you described, Executive rooms on the top 3 floors of the hotel with private access to the Signature Club lounge. The complimentary breakfast each morning and happy hour in the evening make these rooms well worth it and offer a little bit of affordable luxury to our guests!
I'm sorry that you experienced some wait times for the elevators and pool. We are looking at staffing the elevators with attendants more frequently to keep them running smoothly on busier weekends. Our pool area is a bit smaller just do to the restrictions of our historical building but still ample space for our guests to enjoy.
We look forward to welcoming you back here to the Delta London Armouries Hotel in the future!
Kindest Regards
Pamela N.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott London Armouries

Property: Delta Hotels by Marriott London Armouries
Address: 325 Dundas St, London, Ontario N6B 1T9, Canada
Phone Number:
Location: Canada > Ontario > London > Central London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in London
#7 Family Hotel in London
#10 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Hotels by Marriott London Armouries 4*
Number of rooms: 246
Official Description (provided by the hotel):
Delta Hotels by Marriott London Armouries features 246 rooms with luxurious pillow top mattresses, white striped bedding, plush duvet, designer cummerbund and accent pillows. A work desk, complimentary high speed internet and a full range of amenities help to ensure a luxurious and productive stay. For the traveler wishing luxurious comfort, the hotel offers a Signature Club level with upgraded amenities, complimentary continental breakfast, evening hors d'oeuvres in a private lounge. The Delta London Armouries also features several specialty suites located in the historic section of the hotel. Recreation Our recreational facilities are perfect for unwinding after a long day. Enjoy our indoor pool, and whirlpool in a beautiful atrium setting. Dining Enjoy London's Best Sunday Brunch or our Prime Rib Buffet in the Armouries Grille Restaurant. Seasonal specials and a full a la carte menu will ensure an exquisite dining experience. Lounge The Cantata Lounge crowns the top of one of our live atriums in the heart of our historical building. Relax in the comfortable atmosphere with friends, watch the big game or don't miss an episode of your favourite show on our 52in LCD TVs. Meetings Delta London Armouries offers first class facilities in a historical setting with flexible packages and exceptional service to ensure your next event exceeds your expectation. For your convenience the London Convention Centre is within walking distance. Weddings Let us help you plan the perfect wedding. With such a unique venue and personal attention to every detail, the Delta London Armouries Hotel has everything you need in one location. Great Entertainment From London Knights Hockey to Concerts, Live Shows and events at one of the many venues including Budweiser Gardens, Centennial Hall, Western Fair and Grand Theatre are in close proximity to the hotel. We have affordable packages for everything you'll want to see and do. ... more   less 
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Also Known As:
Delta London Armouries Hotel London
Delta Hotel London
London Delta
Delta Hotels By Marriott London Armouries Ontario

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