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Ivey Spencer Leadership Centre
Ranked #5 of 41 Hotels in London
Certificate of Excellence
Dayton, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a find!”
5 of 5 bubbles Reviewed March 19, 2013

We were at the Ivey for six delightful days during the World's Figure Skating Championships in London, Ontario. Rooms and bath were spacious and immaculate. Breakfast buffet had anything and everything one could desire and was delicious. Hotel staff was friendly and helpful. They even knew your name! They took care to see everyone was on the shuttle from the arena at night so no one was left behind. Everything about this hotel was just lovely and made you feel at home rather than in a hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaytonPatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, March 20, 2013
Thank you for your feedback regarding your recent stay with us.

We greatly enjoyed visiting with our guests that stayed with us throughout the World Figure Skating Championships - and I am glad that you enjoyed your stay with us as well!

If you are in the London area again we hope you will stay with us!

Sincerely,

Derek Grimaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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981 reviews from our community

Traveler rating
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    32
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Cobourg, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

My husband and I stayed for two nights. The rate was higher than one might expect due to the World Figure Skating Championships (which we were attending) being in town. As the hotel was an official sponser they had the official banners in the hotel & even delicious "skate" gingerbread cookies on the bed to welcome us on arrival. Such a nice touch! We had one dinner in the dining room. Food was excellent. Our server was VERY inexperienced but did her best & got advice where needed so the overall experience was good. We had two breakfasts which were buffet style & good but not exceptional. Our waitress went out of her way to see if it was included in our room rate & finding they were not but that we were paying top dollar, gave us free breakfast vouchers for both days. The room was not large but was nicely furnished & equipped, had all the required, was quiet & I was able to set the temperature as desired. The best part was the bed. It easily gave us the best sleep we've ever had in a hotel. The staff were all very helpful & the general tone was attentive yet relaxed. Highly recommend.

Room Tip: Choose the South Wing, it's closer to the front desk & dining room.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, March 18, 2013
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer.

I will make sure to share your comments regarding your experiences in our restaurant with our Food and Beverage Manager and we will strive to improve for the future.

I am glad you enjoyed your trip to London and the World Figure Skating Championships.

Sincerely,

Derek Grimaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

Staff terrific. Rooms very comfy and designed for work. An interesting option when compared to the sterility of a hotel or motel. Food was also good and the environment pleasant. If you are in London for a week on work, this would be a very viable option.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlackstoneBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, February 25, 2013
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer.

We are pleased to hear that you enjoyed your stay and that you would recommend us to others travelling on business.

We hope to see you again soon.

Sincerely,

Derek Grimaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

Excellent value for money and customer satisfaction above of all: surprising, or then again not so surprising, in a hotel embedded within a conference center associated with Western’s Ivey Business School.

We were especially delighted with the front desk staff who freely offered use of a wheelchair at check-in during our one day stay. (My spouse was recovering from a broken leg in a cast with crutches and the wheelchair offer was a most appreciated touch.) Highly recommend this location for anyone visiting London e.g. their children at Western, which was the case with us. And another thing the Sunday morning buffet breakfast (food and service) was top-notch. Attention to the little details. Very satisfied. Recommend.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank syncopation1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, February 15, 2013
Dear valued guest,

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer.

I am pleased you were happy with your stay and that our staff and service helped to make your trip more enjoyable.

We look forward to hosting you during your next trip to London.

Sincerely,

Derek Grimaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 12, 2013

This is a Great hotel, it has the benefits of a beautiful enclosed estate, with a Stately Home thats is attached to a quality motel.

The Staff, without exception were extremely helpful and friendly. It was Clean, Quiet and unexpectedly they threw in 2 cooked breakfasts as a breakfast.

In my humble opinion you Cannot beat it, definately 5 star or (6 Palm Trees if you go to Mexico)

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobbRobbii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, February 13, 2013
Dear valued guest,

We appreciate you taking the time to let us know of your experience here at Spencer.

I am glad to hear that you had a pleasant stay and enjoyed what we have to offer.

We look forward to hosting you during your next trip to London.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
6 reviews
5 of 5 bubbles Reviewed February 12, 2013

I've stayed there twice. Once for pleasure, and once because it was close to the Hospital. On both occasions the staff were friendly, polite and extremely helpful. The rooms are small, but clean, and contain everything you need for an overnight stay. The food was great and the location, close to the hospital, and less than 10 minutes from downtown....makes this a great place to stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheilahp53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, February 13, 2013
Dear valued client,

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer.

I am glad to hear that you enjoyed your stay and look forward to your next visit to Spencer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

We stayed at this property during a visit with our kids attending the University. I made the booking based on trip advisor ratings and could not have been more pleased! Ivey is a 2 minute drive to the University. The lounge areas made a great spot for us to visit (the rooms are perfect for 2 but quite compact) We were able to help ourselves to a variety of hot and cold beverages including freshly ground Starbucks! The lounge was fun with a pool table available (fyi....pool table pockets need repair) The buffet was so good with lots of choices. Staff were super accomodating and helpful/friendly!
A perfect visit! We will be back! Thank you.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review, February 13, 2013
Dear valued guest,

Thank you for your feedback regarding your recent stay with us. Our location is definitely convenient to Western and downtown London.

We are currently in the process of having repairs made to the pool table pockets - thank you for letting us know of this issue.

We look forward to hosting you during your next trip to London .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ivey Spencer Leadership Centre

Property: Ivey Spencer Leadership Centre
Address: 551 Windermere Rd, London, Ontario N5X 2T1, Canada
Phone Number:
Location: Canada > Ontario > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotel in London
#2 Business Hotel in London
#3 Family Hotel in London
#4 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ivey Spencer Leadership Centre 3*
Number of rooms: 125
Official Description (provided by the hotel):
As Southwestern Ontario's only IACC approved conference hotel, this historic Georgian estate situated on 30 parkland acres provides the perfect backdrop for meetings, events and comfortable guestroom accommodations. The Ivey Spencer Leadership Centre offers a truly distinctive experience that is sure to nourish the mind, body and spirit. ... more   less 
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Also Known As:
Ivey Spencer Leadership Centre Hotel London
Ivey Spencer Leadership Centre London, Ontario

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