We stayed at this hotel for a quick overnight on our road trip after surveying options in the local area. We were attracted to this hotel by the write up on its restaurant, the Angry Goat, which was supposed to be a popular Mediterranean spot that stayed open late, and their offer that kids could eat free with their parents.
Upon checking in at 7:45 pm, we learned that the restaurant had closed early, notwithstanding the hotel's representations on its website. The next morning, we were told that the restaurant did not participate in the Holiday Inn's kids eat free program.
Upon bringing these issues to the attention of the front desk, they told us the restaurant is separately owned and the hotel has no control over them. We found this situation and explanation rather unacceptable for hotel of this nature. The Holiday Inn hotel chain needs to get on top of this as a part of their quality and standards program.More
- Free Wifi