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“Very comfortable accommodations”

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Quality Suites London
Ranked #20 of 41 Hotels in London
Waterloo, Ontario, Canada
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very comfortable accommodations”
Reviewed March 19, 2013

I stayed here in last week in March 2013 during the World Figure Skating Championships. My room was very, very comfortable. The room was clean and spacious with two TV's. I loved the french doors to the bedroom, the kitchen table, and the huge bathroom. The daily housekeeping was exceptionally well done. Breakfast was good because there was a wide variety of hot and cold foods. I enjoyed the coffee and cookies in the lobby. I had a great stay at this hotel.

  • Stayed March 2013, traveled solo
    • Value
    • Location
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Helpful?
3 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, March 27, 2013
Guest rooms at the Quality Suites London are designed for comfort: our spacious, well-furnished suites separate bedroom from living room so that guests in each area may enjoy peace, quiet, and privacy on their own schedules. Even if your roommates want to get up early, you can still sleep in!

Thank you for choosing us! We hope to see you again.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Springville, New York
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 16, 2013

I stayed here in March during the World Figure Skating Championships. The rooms are terrific! Clean and spacious. I loved how I could close the french doors in bedroom so I didn't hear hallway noises. Staff is nice. Stairwell are bright and unscary! Breakfast food was excellent. Cookies in lobby are a treat, so is the good coffee.
Only negatives are minor: the plastic tableware in breakfast is atrocious; so cheap, there are better ones out there; also the hotel was packed and getting breakfast and finding somewhere to sit was a challenge. They should consider opening one of the meeting rooms when it is so packed. Providing more trays would help also, so you could carry breakfast back to room . Lighting in the corridors could be brighter. No vending machines? I had to go out for a soda and chips??? One last item, why are there no tissue boxes in bathroom?

  • Stayed March 2013, traveled solo
    • Value
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    • Service
Helpful?
2 Thank lulutubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, March 27, 2013
London is becoming quite the destination for sporting events and concerts; here at the Quality Suites, we're committed to providing visitors to the city with clean, comfortable, no-fuss accommodations that are convenient to whatever activity is on your schedule.

Thanks for staying with us! We've taken note of your comments, and will work hard to make sure your next stay is even better.
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Ontario's Highlands, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2013

Not a hotel I usually stay at, but my regular one was full and I got a good deal, I must admit I didnt expect much but was pleasantly surprised. I had a king suite for a good deal, and the room was just as nice as my more expensive hotel. In fact a little nicer than one hotel with more stars. My room was really clean, I couldnt see anything that was overlooked, very roomy, very comfortable, nice tv. There was free parking, and Ill find out how the free breakfast is tomorrow, but Id definately stay here again. Friendly staff. I couldnt figure out the in room movie and staff offered to come to my room and show me.
Very nice

Room Tip: King suite is very nice
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  • Stayed February 2013, traveled on business
    • Value
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Helpful?
3 Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, March 7, 2013
We're pleased to have exceeded your expectations! At the Quality Suites London--with our friendly, award-winning staff, clean and comfortable rooms, and numerous complimentary amenities, including hot breakfast, parking, and wireless internet--we certainly make every effort to become travellers' first choice in accommodations.

Thanks for giving us a chance! We hope to see you again.
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Windsor, Canada
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed February 18, 2013

I travel to London frequently and stay overnight occasionally, usually at Quality Suites. It's close enough to 401 to be easily accessible but not so close that traffic noise is an issue.

The rooms (suites) are large and well laid out. A suite with a king bed is usually $95-$110.

Some of the couches and chairs are getting a bit tired but it appears they are being updated, slowly. On my last stay, in January, the CRT TV in the bedroom had been replaced by a flat screen. The TV in the sitting are was still a CRT and the sofa-bed was still an old style couch.

Parking is sometimes an issue. When the hotel is full, it's impossible to park near a door. There is plenty of parking in the rear lot, and there is a door at the rear of the building, but the neighbouring properties are commercial/industrial and the front desk clerk always warns guests: "do not leave anything valuable in your car overnight".

A morning newspaper is usually provided. The breakfast "buffet" selection, although limited, is more than adequate and the food is always good. The attendants are pleasant and keep the breakfast room clean and tidy.

The front desk clerks are friendly and professional.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
1 Thank elqrijghpiqerhvgier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, February 21, 2013
At the Quality Suites London--located proximate to the 401 as well as many fine shopping centres and restaurants--we aim to welcome our business travellers with a quiet, comfortable space in which to work and rest as needed. To that end, we are indeed in the process of upgrading certain of our furnishings and decor; we hope you'll like what you see as our efforts proceed!

Thank you for choosing us! We look forward to seeing you again.
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Kitchener
Level Contributor
102 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed February 11, 2013

We stayed at this hotel as we were in town for a hockey tournament.

We were given a suite with a King bed in one room and a pull out couch in the living room, asking and getting a roll away bed was not a problem. All in all the room was very comfortable and roomy. It had a fridge and microwave as well as a dining room table. Internet was complimentary and worked well. The included breakfast buffet was excellent and much more than I expected. The staff were very friendly and accommodating.

All in all I would rate this hotel very highly... It was comfortable, roomy, and clean.

  • Stayed February 2013, traveled with family
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Helpful?
3 Thank Jayawayfromhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, February 21, 2013
Thank you for staying with us! Whether you're visiting as a family attending a sports tournament or as a lone business traveller, the Quality Suites London makes every effort to make your stay a good one. Our spacious suites give you plenty of room to rest and relax overnight, and our full hot breakfast will start your day off right.

We look forward to seeing you again soon!
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Windsor, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 13, 2013

Front desk couldn't do enough for us as all the staff was very pleasant. We were there as we had a family member having surgery and they offer hospital rates. Beds were very comfortable and the free breakfast was more than enough. Free wifi was nice to have so we could email family back home to let them know how everything was going. Would definitely stay there again.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank Jacquelynne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, General Manager at Quality Suites London, responded to this review, January 24, 2013
At the Quality Suites London, we know how stressful hospital visits can be. From our discounted hospital rate to our complimentary hot breakfast to our spacious suites that allow you quiet, comfortable time to yourself when needed, we make every effort to make the necessary stay away from home as pleasant--and affordable--as possible.

Thank you for staying with us!
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London, Canada
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 15, 2012

We recently stayed here for 9 nights and were thrilled with the accommodations and staff. The suite was huge with a comfy king bed in one room and a tv, sofa and dinette in the other room. Microwave, toaster and fridge also came in handy as we stayed here between moving houses. We also brought our two dogs who also enjoyed the space. The breakfast each day was great with waffles, eggs, sausage, cereal and other items. But most of all the staff in the breakfast area, the front desk and the housekeeping service were always pleasant and went out of their way to make our stay comfortable. Would recommend to any visitors to London looking for more than a hotel. The only complaint was that there were some issues getting in and out the back door as the key card slot was temperamental but once brought to their attention the staff tried their hardest to fix.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Itinerary Goddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityisbest, Manager at Quality Suites London, responded to this review, November 28, 2012
Thanks for staying with us! Pets are part of the family at the Quality Suites London; just as we make every effort to give our human guests a pleasant, comfortable travel experience, we're happy to give your small to medium animals similar service.

We're so pleased you enjoyed your time with us! We hope to see you again.
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Additional Information about Quality Suites London

Property: Quality Suites London
Address: 1120 Dearness Dr, London, Ontario N6E 1N9, Canada
Phone Number:
Location: Canada > Ontario > London > Westminster
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#12 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, Budweiser Gardens, and Storybook Gardens. Bright, spacious, and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television, and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. ... more   less 
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario

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