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“Excellent quiet, clean room”

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Best Western Plus Lamplighter Inn & Conference Centre
Ranked #2 of 41 Hotels in London
Certificate of Excellence
Reviewed July 4, 2013

I stayed one night in a king suite. The staff were good, the room very clean, VERY quiet, and the bed very comfortable. The pool and hot tub looked wonderful, as did the koi pond and water features. Unfortunately I forgot my swimsuit and didn't want to buy one. I will stay at the Lamplighter again when passing through the area.

Room Tip: My room was incredibly quiet. If you get an atrium-facing suite or room, not sure if it would be as...
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  • Stayed: July 2013, traveled solo
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Thank Laid-backCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded July 9, 2013

Thank you so much for taking the time to review your recent stay at the Best Western Lamplighter Inn! I am happy to hear you enjoyed your time in our King Suite and appreciated the water features in our atrium! We are always very appreciative of nice comments from our guests and we hope you pass through the area again soon!

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934 - 940 of 1,139 reviews

Reviewed June 21, 2013

The hotel was very clean. The staff was very hospitable and helpful. The room had a good ambience and the service was excellent. The atrium in the hotel made us feel like we were on holidays down south somewhere. The location of the hotel made it easy for us to get to the hospital. The restaurant had good value for the money, tasty food and the staff was very accommodated of my extra requests. We will definitely be back again!

  • Stayed: June 2013, traveled on business
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Thank Norbert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded June 24, 2013

Thank you for posting such a nice review of the Best Western Lamplighter Inn! I am so happy to hear that you had an enjoyable stay and also that you had a good experience in Shelly’s Tap and Grill. Our goal is to provide the best possible service and value to our amazing customers and we are always so appreciative when our guests take the time to let us know that we have done just that! Thanks again!

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Reviewed June 19, 2013

We love the Lamplighter, to the extent that we are staying this weekend at the Lamplighter, spending $90 more than we could if we stayed at the hotel I work for (also great but doesn't have the fantastic Atrium that Lamplighter has). Can't wait for another getaway.

Room Tip: To us, an atrium view is a must. Unless you want to be pool level, ask for a 2nd or 3rd floor.
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  • Stayed: June 2013, traveled as a couple
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Thank Zenlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded June 20, 2013

Thank you so much for posting such a great testimonial for the Best Western Lamplighter Inn! We just love hearing when our guests enjoy themselves time and time again in our atrium, because we think it is fantastic too! We can’t wait to have you stay with us again this weekend!

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Reviewed June 9, 2013

I stayed here for a business trip for 2 nights and first impressions were good, but then the first night I was kept awake by some sort of generator noise, then second night there was a prom taking place in the hotel, this wasn't much of an issue it was the children that were staying in the hotel they were running wild until 11.30pm inside and outside i had a ground floor room. unfortunately I got very little sleep.
I know the hotel can not control all guests and totally understand but the doors were right on the corridor and had gaps so the sound travelled straight into the room.
This hotel is more suited to families and not business travellers, the best thing about this hotel was the bar and grill attached the food was very good and really reasonable prices, the hotel it's self was good and the staff were friendly but would look for other options if I visit again.

Stayed: June 2013, traveled on business
1  Thank Evie1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded June 14, 2013

Thank you for taking the time to share your experience at our hotel on Trip Advisor. I am happy to hear that you enjoyed your experience at Shelly’s Tap and Grill and that you found our staff to be friendly! Our hotel is unique in that we are able to cater to corporate business with 19,000 sq ft of meeting and conference space and close proximity to many local businesses, as well as to families with our water slide and pool providing a tropical vacation-esque atmosphere. I am very sorry to hear that you were unable to sleep for 2 nights in a row due to noise outside your room. I believe you will find that if you do return to the hotel in the future and alert our guest services department of any issue that prevents you from having a comfortable and enjoyable stay we will happily take action to rectify the situation for you. I sincerely hope that we will have the opportunity to welcome you back soon!

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Reviewed June 6, 2013

I enjoyed my stay at the hotel. In particular the little extras were nice ... the thick robe and slippers, nice towels and bath soaps. The staff were very pleasant and I would definitely consider staying there or recommending the hotel to future travellers.

  • Stayed: May 2013, traveled on business
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Thank BusTravel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded June 7, 2013

Thank you for your review! We are very happy that you enjoyed your stay with us. We look forward to your next visit!

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Reviewed June 5, 2013

We enjoyed our stay at the Lamplighter Inn the rooms are very clean and quite. Your staff is very friendly and helpful. We will stay here again. Our granddaughter really enjoyed the pool and water slide.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Best Western
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded June 7, 2013

Thank you for taking the time to post your review of our hotel. We are thrilled that you enjoyed your visit and your granddaughter enjoyed the pool and slide. We look forward to welcoming you back any time.

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Reviewed May 28, 2013

Very nice hotel with decent size rooms. We styed there last minute since my wives mother we in hospital, and the location is nice and close. The kids loved the slide and pool area, and since we had a balcony facing the pool, it was nice and easy to see what they were up to. The only disappointment was the restaurant attached to the hotel (I think it we called Sally's), the wait was horrible - we wanted a quick breakfast, and had to wait 35 min for toast and eggs. The waitress was no better as we had to bug her to bring us water and coffee.

Stayed: May 2013, traveled with family
Thank Hubert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded May 30, 2013

Thank you very much for taking the time to post comments after your stay with us. We are happy that your children had such a nice time using the water slide and pool area and that overall you liked the hotel. We are sorry to hear your experience in Shelly’s Tap & Grill was not equally pleasant. It isn’t clear when you were in the restaurant but typically a wait like that is not a common occurrence. We hope in time you will try us again to see that Shelly’s Tap & Grill does offer both great food and service.

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Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Address: 591 Wellington Rd, London, Ontario N6C 4R3, Canada
Phone Number:
Location: Canada > Ontario > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range: $105 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Lamplighter Inn & Conference Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Best Western Plus Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities. At the heart is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool. The Best Western Plus Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace. ... more   less 
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Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

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