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“Back again”
Review of Hotel Metro

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Hotel Metro
Ranked #3 of 41 Hotels in London
Certificate of Excellence
Reviewed April 4, 2013

We returned to Hotel Metro for a London trip this year. We like this micro-hotel in the heart of downtown London. The rooms are nicely decorated in a contemporary, minimalist style. The bed is comfortable and the soaker tub is pleasant. The location is great! Across from Coventry Market and near shopping, lots of good restaurants close by and easy walking distance to the Grand Theater and Budweiser Gardens (terrible name but it is a large performance venue that hosts a variety of good shows). The staff are all very pleasant and try to be helpful.
The only complaint would be internet service. Both stays we had sporadic wifi and the ethernet cable in the room didn't work. A minor irritation. Made it difficult to search for restaurants and things to do.

  • Stayed: April 2013, traveled as a couple
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Thank dlb333_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded April 8, 2013

Thanks for choosing Hotel Metro as your destination in London once again! It's great that you were able to take advantage of our amazing location in Historic Downtown London, just steps from the shopping and entertainment venues in the area.

Thank You for taking the time to write a review on TripAdvisor and giving us a great review. I personally looked into your issue with the wifi and found the cause; our login only allows for one user at a time and there were multiple computers/devices trying to access the network. We actually have an easy solution where we provide you with another username/password for additional devices. I'm sorry we didn't get that information to you. We will make sure our front desk staff informs all our guests from now on. Thank You for pointing that out and allowing us to fix the issue!

We look forward to having you with us on your next visit to London.

Best wishes from everyone at Hotel Metro!

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416 - 422 of 492 reviews

Reviewed March 31, 2013

This is very much a boutique hotel located right downtown London Ontario. The rooms are wonderful, very modern, relatively minimalist and nicely decorated. The layout of the room is open in that the soaker tub and shower area are in the main room. There is a water closet with a door so you don't have to worry about that aspect. The Aveda toiletries were wonderful. The hotel includes a great restaurant with very good food and great prices but only open for lunch and dinner. The hotel is right across the street from Covent market so I just went over in the afternoon and bought some pastries and fruits etc. and stored them in the fridge for breakfast the next day. The hotel offered to supply me with a microwave just in case I wanted to heat something up but I didn't require it. They have a Keurig coffeemaker in the room so I brought my own Starbucks pods but they have regular, decaf and French Vanilla plus green tea in unlimited supplies.

The service was outstanding, reception and housekeeping stff very friendly and quick.

Parking is under the market, with the entry on King St. There is a half hour loading area in front of the hotel but if you're not familiar with London's one way streets, get very good directions from the reception to get back onto King (a one way street).

  • Stayed: March 2013, traveled solo
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Thank Vivian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded April 1, 2013

A thousand thank you's from the team at Hotel Metro! We're happy to hear you enjoyed our property and the many little details we try to include in order to make your stay great. We're always working hard to add little touches that you'll appreciate and we love to get suggestions from our guests.

We look forward to hosting you anytime and we'll certainly have some new details for you to enjoy on your next stay.

Best wishes from the entire team at Hotel Metro!

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Reviewed March 29, 2013

Still a charming place in a great spot downtown London. The only thing different this time was that we were driving from London to Edmonton therefore requiring a parking spot. The parking is only in the parkade about a 1/2 block away. Due to the fact that my health changed from last year, I am handicapped and walking is difficult. The parking "could" cost you alot if you need to use your vehicle a couple times a day. If you park it and don't touch it, it is $13 overnight, but if you need to go out and in a couple times, it adds up. Perhaps they could stroke a deal with the parking lot for guests. Other than that, it's a great spot and don't miss the MARKET!!

  • Stayed: March 2013, traveled as a couple
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Thank 10sAce52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded April 1, 2013

Thanks so much for visiting us at Hotel Metro. So happy to hear you decided to stay with us again and we look forward to hosting you on your next visit. You're right to advise our guests not to miss the quaint Covent Market! We really are lucky to be nestled in Historic downtown London.

The Covent Market across the street does offer a great underground heating parking space. It's true we haven't mastered the in/out privilege, but we're more than happy to compensate for any overages above the all-day/overnight rate of $13/day. Just let our helpful Front Desk team know they'll be more than happy give you a refund.

Again, we really appreciate your stays with us and thanks for giving us the opportunity to our future guests know about the parking process.

Warm regards from everyone at Hotel Metro.

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Reviewed March 3, 2013

My girlfriend and I stayed here for a fun little getaway weekend. We booked the king room, the room was absolutely beautiful, easily one of the nicest places i have been in my travels. The room was huge, the bed was comfortable, everything was clean, the decor was all new and very appealing. We had dinner downstairs in the restaurant attached to the hotel, the service was excellent, the food was delicious and the portion sizes were huge. The staff was extremely friendly and helpful as soon as we walked in the door. While at dinner I had the staff place rose petals,champagne, chocolate, and candles all around the room. They did an excellent job and it was extremely affordable to have them do this. We will most definitely return for another stay! Its located right downtown, nice and close for any sporting events or concerts at the JLC or a night on the town at the bars.

  • Stayed: October 2012, traveled as a couple
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Thank matthew a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded March 5, 2013

The entire team at Hotel Metro graciously thanks you for your appreciation and review of our intimate property!

We are very lucky to be nestled in the entertainment district of Canada's London and we love to add the special little touches to make your stay unique and personalized.

So happy we could make it a special trip for you. We look forward to seeing you soon!

Best wishes from the entire team at Hotel Metro.

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Reviewed February 27, 2013

This charming, small hotel is located across the street from Budweiser Gardens, and is an ideal venue for a romantic getaway. Our clean, modern room was beautifully appointed, and the robes and Aveda toiletriies in the bathroom were a nice touch. Our room was very quiet, as it overlooked the skylit interior courtyard. Staff at the front desk were extremely friendly and gracious, and the food and service in the hotel restaurant were excellent. This hotel has considerably more character than most of its downtown London competitors, and when one factors in the very reasonable rack rates, this is an accommodation which we have no hesitation in recommending.

  • Stayed: February 2013, traveled as a couple
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Thank FandB1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded March 1, 2013

We are grateful to have you stay with us at the Hotel. Thanks so much for your kind comments. We strive hard to ensure we are able to give you a great experience and happy to see you appreciated the small touches that we are able to offer. We welcome all comments and advice from our guests.

We're also happy you enjoyed the Entertainment district of Downtown that the Hotel is lucky to be apart of! It is definitely a gem for Canada's London.

The entire team thanks you and we look forward to hosting you again.

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Reviewed February 24, 2013

I booked this hotel as an overnight getaway for my fiance birthday gift. I saw mixed reviews through various websites so i was a little leary I must admit. I have to say...I was BLOWN AWAY with the place! First of all, the decor was pleasant upon enter, the front desk employee, Natalie, was a sweetheart and eager to greet us and answer any questions we had. The room I booked was the King Loft. It was spacious, clean and had every amenity I could have asked for. I was especially pleased to see the Keurig coffee maker and refrigerator in the room ( there was even complimentary bottled water already in there)! The bed was amazing! The linens were clean and soft, the mattress was perfect, and comfy pillows. The tub is very deep and the shower is the waterfall style head the comes out from the ceiling. We both commented we could have lived in that room if we ate out every night! Almost like a studio apartment! Across the street is a fantastic indoor market that has everything you could think of in the way of cuisine but if you are looking for a FANTASTIC meal out eat at the Blue Duby inside the building with of the hotel. We had dinner and drinks there and the food and service was second to none. The owner Joe was a fabulous host as was his Stepdaughter, our server. Lastly, my romantic man surprised ME on our night out and arranged for rose petals and a long stem rose to await me on the bed. Natalie, the front desk employee happily arranged this for him and added one more special touch to stay! We can't wait to return and hope to see everyone in April...May at the LATEST!

Room Tip: King Loft was gorgeous and unique.
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  • Stayed: February 2013, traveled as a couple
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Thank amycon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded March 1, 2013

Thanks so much for staying with us at Hotel Metro. We are thrilled we were able to make your stay so memorable! The special requests and unique touches are our specialty and the entire staff loves to hear you enjoyed them. Our team is definitely our greatest asset!

We look forward to seeing you again soon. Best wishes to the both of you.

Warm Regards.

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Reviewed February 19, 2013

This quaint, romantic, and modern hotel sat in a perfect location in the heart of downtown London. You are within walking distance to everything you need. The hotel itself was clean, attractive and the staff was incredibly nice. They don't have all of the amenities of bigger hotels such as a pool, game room and exercise facility but the room is so nice we didn't want to leave it anyways. Parking is a bit of a chore but in the grand scheme of life, it was a trivial problem that was easily overcome. Great job Metro! We look forward to visiting you again.

Room Tip: The king loft is huge, amazing, and comfortable however, in the winter months, it can get chilly. Al...
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  • Stayed: February 2013, traveled as a couple
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Thank Nopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zul K, General Manager at Hotel Metro, responded to this reviewResponded February 21, 2013

Thanks so much for your great review. We're happy to hear you enjoyed your stay and the great Entertainment area we are lucky to be in! Our unique room and location are our greatest asset.

We look forward to hosting you anytime. Also, next time, please request a space heater for your room if needed. We always have a few on hand for our guests if they need their room to be a little toasty.

Again, we look forward to seeing you soon.

Kind Regards from everyone at Hotel Metro.

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Additional Information about Hotel Metro

Address: 32 Covent Market Pl, London, Ontario N6A 1E2, Canada
Phone Number:
Location: Canada > Ontario > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in London
#5 Romantic Hotel in London
Price Range: $113 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Metro 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
We are London’s premiere boutique hotel, nestled in the entertainment district of the downtown area. With a unique blend of lofty minimalism and a dash of trendy flair, we are the perfect escape from the ordinary hotel. We are the perfect blend of past and present contemporary design. At Hotel Metro: Consider it Done! ... more   less 
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Also Known As:
Hotel Metro London, Ontario

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