The only reason I am giving this hotel a 3 is because of the lovely staff. We stayed here as we had a funeral to go to in the city. This hotel is described as a 4 star boutique hotel. It is a boutique hotel, but it is very tired. It needs more staff--even though the staff that we encountered were so professional and very friendly. The rooms need to be re-designed. It is beyond awkward. We could hear the toilet flush in the room above us. We had a Keurig coffee maker in the room with the pods, sugar etc., but no stir sticks. The amenties stated there were robes, but there weren't...there wasn't a shower cap even though they have rainfall showers. Try and shower without getting your hair wet. Good luck. Vera Wang matress--it needs to be replaced. Maybe they should purchase some good Sealy's! It's just the little things that drive you crazy when you travel. This place has potential....I hope they listen! I wonder if the owners of this place have ever stayed there?.....After reading the other reviews, yes, the images on the hotel's website are very nice, but boy, it is deceiving....
- Official Description (provided by the hotel):
- We are London’s premiere boutique hotel, nestled in the entertainment district of the downtown area. With a unique blend of lofty minimalism and a dash of trendy flair, we are the perfect escape from the ordinary hotel. We are the perfect blend of past and present contemporary design. At Hotel Metro: Consider it Done! ... more less
- Reservation Options:
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- Also Known As:
- Hotel Metro London, Ontario