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“Great Experiences”
4 of 5 bubbles Review of Aroma Mediterranean Restaurant - CLOSED

Aroma Mediterranean Restaurant
Price range: $15 - $26
Cuisines: Mediterranean, European
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Large groups, Special occasions, Romantic
Dining options: Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Private Dining, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Neighborhood: Central London
Cross street: Piccadilly Street
Description: Marrying old world charm with high tech, Aroma Mediterranean Restaurant offers London diners a unique culinary experience. Established four years ago, owner Felipe Gomes has marketed Aroma as a destination eatery in the Forest City, with facilities for friends and corporate team building, a private conference room for up to 30, as well as a beautiful courtyard and dining room, featuring entertainment on weekends. Gomes’ newest addition to Aroma is an 18th century inspired wine cellar. To accompany the fabulous food, environment and wonderful wines, one can expect to see European style entertainment that complements all three. Every weekend features opera, Fado (Portuguese), Spanish guitarists, Flamenco, or jazz.
London, Ontario, Canada
Level Contributor
3 reviews
3 restaurant reviews
“Great Experiences”
Reviewed February 27, 2013

I have been to Aroma's several times, and each time has been a great experience. I have dined there for Valentines Day, Mother's day, and many family events. One particular occassion sticks out. It was close to Christmas and we were on a time crunch before a show at the Grand Theatre. I had informed staff previous to our arrival that we would be pressed for time. Staff made it a priority to get our meal out to us in a timely manner without sacrificing taste. Our server was very informative regarding wine choices and his best suggestions for menu choices. We even had time to squeeze in dessert. Each time I have gone to Aroma's I always ask to be seated in the wine cellar, as it provides a great atmosphere for beautiful dinning experience. I find that if there ever is an issue (for instance the music went off in the wine cellar once) as soon as you inform the wait staff the issue is always dealt with in a timely manner. Also Felipe always makes it a point to chat with each diner and to thank them for coming.(this has been my experience every time I have been there) You dont always get that kind of service at other high end restaurants. Pricing of the bill is on par with any other high end dining experience in London I find.
I look forward to continuing to attend Aroma's for special occassions, as I am confident I will always be served in the best manner with high quality food and high quality service. My fiancee and I are looking forward to booking Aroma's for our rehearsal dinner before our wedding.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AromaRestaurant, Guest Relations Manager at Aroma Mediterranean Restaurant, responded to this review, March 4, 2013
Dear Mariana,

We sincerely thank you for taking the time to write a post about Aroma and we value your comments and continued support of our restaurant.
We strive to provide the perfect guest experience with all of our customers by offering a unique and elegant atmosphere, delicious cuisine and quality service.
We look forward to serving you again soon.

Sincerely,

Aroma Restaurant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

118 reviews from our community

Visitor rating
    49
    35
    14
    12
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, ON
Level Contributor
107 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Nice environment. Bad food.”
Reviewed February 15, 2013

We did the Valentine's dinner and left generally disappointed. The environment was excellent with lots of nice 'extras' and decor for the night, but when it came to execution Aroma failed. The service was slow and sloppy (lots of cheap temp staff with no experience). The food was really slow, cold and terrible. They clearly took on more than they could handle to capitalize on the V-Day $$$. Short term thinking. Our bill for 2 was north of $200 which we felt was a complete rip-off for the poor experience.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Pro_CNDTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AromaRestaurant, Guest Relations Manager at Aroma Mediterranean Restaurant, responded to this review, February 19, 2013
Dear Pro_CNDTraveler,

First, we would like to thank you for choosing Aroma for you Valentine’s dinner destination. We apologize for falling short in not meeting and exceeding our high level of service and food quality that we are recognized for. We did have some challenges and oversights in our kitchen during the dinner service and we have since addressed those setbacks to ensure our food quality, presentation and timing are all ideal. In the future please do not hesitate to notify management during your meal so that we can address the issue(s) immediately. Please contact us directly at the restaurant at fg_international@bellnet.ca or 519.435.0616 so that we can review and properly address your concerns.

Sincerely,

Aroma Restaurant Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ridgetown
Level Contributor
981 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 451 helpful votes
“Great food; wonderful atmosphere”
Reviewed February 6, 2013

This was our first visit to Aroma, which we had heard of but never had much incentive to visit. While attending the London Food and Wine Show, we had the opportunity to see a presentation by Aroma Mediterranean Restaurant. We wanted to go. Then we saw the article in the London Free Press about its owner. Finally, it was Londonlicious and Aroma had a $25 menu - icing on the cake. We made a reservation.
The Londonlicious menu was a bit limiting but we settled on the chicken and steak. Both were great. The fish soup that we both had as an appetizer was tuly wonderful, one of the best that I've had.
The red wine, imported directly from Portugal, and not available at the LCBO was wonderful - so good we asked for information on it. Unfortunately, since we cannot purchase it in Ontario anywhere else, it will have to be an occasional pleasure on future trips to Aroma. Yes, we will be back.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RandyRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AromaRestaurant, Guest Relations Manager at Aroma Mediterranean Restaurant, responded to this review, February 8, 2013
Dear RandyRoss,

Your review of Aroma is greatly appreciated. Thank you for taking the time to let others know what enticed you to visit us for dinner. Great food, wine and atmosphere are all important ingredients to providing the perfect guest experience. We'll have a glass of wine waiting for your next visit!

Sincerely,

Aroma Restaurant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Canada
2 reviews
“Anniversary meal”
Reviewed February 5, 2013

Aroma has it all. Food reasonably costed and a great selection. Live entertainment on weekends as well!

Visited February 2013
Helpful?
Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AromaRestaurant, Guest Relations Manager at Aroma Mediterranean Restaurant, responded to this review, February 6, 2013
Dear Matt R,

Thank you for taking the time to write a positive review from your visit to Aroma. Your support is truly appreciated. Thank you for choosing us and we look forward to having you join us again soon!

Sincerely,

Aroma Restaurant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Ontario, Canada
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“BRUTAL”
Reviewed February 4, 2013

food was crap. blank, cold, sauceless ( was supposed to be in sauce).
just pathetic they call that fine dining, i would call it CRAP.
the price for such crap was just brutal. the entire thing was just pathetic.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Ryan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AromaRestaurant, Guest Relations Manager at Aroma Mediterranean Restaurant, responded to this review, February 8, 2013
We were troubled to read your posting of your alleged visit to our establishment.

During your dinner did you mention to your server or the supervisor that you were not pleased with your entree? If there was an issue with the dish that was ordered we would be happy to make all efforts to correct your concern or offer an alternative including a refund. However, it is impossible for anyone to know that you are unhappy if it is not brought to anyone’s attention. Our restaurant has served thousands of meals and satisfied guests and we can ensure you that making everyone happy is our number one priority. We value all comments and we take action in everyone single one, both positive and constructive. We would not be in this business after 12 years if this was not our moral principle.

Please contact us directly at the restaurant to discuss further details so we can address them immediately.

Sincerely,

Aroma Restaurant Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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