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“P.M.P. Pretty Much Perfect!!!!”

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Delta Hotels by Marriott Kingston Waterfront
Ranked #4 of 37 Hotels in Kingston
Certificate of Excellence
Ottawa, Canada
Level Contributor
185 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“P.M.P. Pretty Much Perfect!!!!”
5 of 5 bubbles Reviewed August 20, 2013 via mobile

From the staff on the desk to everyone else we encountered, the friendliness of all is overwhelming. The rooms are a joy and I echo with applause, all that has been written before. This hotel is exceptional. Spotlessly clean and wonderfully decorated. I do wish to make a few points however.... People who comment on not being able to find the entrance - it may have changed very recently but we had no problem at all, a short, very well lit neon blue corridor leads right from the garage to the reception desk and if you missed that, a huge blue lit DELTA sign leads the way, look for blue, that's my tip!! The signage within the Kingston streets is perfect. No, you wont find a big covered portico to pull under to check in, but accept the change, get over it, and the view from your room will smooth out any of your ruffled feathers!!! In regard to the parking negatives.... OK the spaces might look tight but I found them just fine driving a full size car, take your time and don't be daunted, my Condo garage is 10x worse!!! Again, space is at a premium the Delta being on a spit of land sticking into the harbour, the parking is a small price to pay for such a stunning location. Within three minutes walking distance from the hotel is the Tourist Info Office, Trolley Bus stop and cruise Boat Moorings. You couldn't be better placed!! Go for it and ENJOY!!!!

Stayed August 2013, traveled as a couple
Helpful?
Thank Footsloggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, September 6, 2013
We really appreciate you taking the time to share this outstanding review of our hotel. We love hearing from our satisfied guests and we hope you will stay with us again. Thank you!
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471 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 19, 2013

After reading great reviews of this hotel we booked a two night stay for our anniversary weekend. We had a king suite with a breathtaking view. The room was very clean, our bed was very comfortable and the bedding and towels were soft and luxurious. Check in and out was no problem. As a anniversary treat we arrived back on Saturday from our 1000 island boat tour to chocolate bark and fresh fruit compliments of the hotel with a "hand written" card wishing us a Happy Anniversary. Very nice touch. We walked everywhere during our stay. Great location.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPM16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, September 6, 2013
Thank you for sharing this wonderful review. We are absolutely delighted to hear that you had such a lovely anniversary weekend at our hotel and in Kingston. Please be sure to visit us again.
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Mexico City, Mexico
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

Loved it!!! We spent Canada Day in Kingston and it was a great choice for us to stay at this hotel!!! Great service, food, drinks, staff!!! Hope to go back!!! The only thing is that construction was going on and at arrival didn't really know how to find the entrance, I know now is a Delta hotel so hope the amenities in the room (shampoo, conditioner, lotion) are better quality!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiGarGar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, September 6, 2013
Thank you for this review. We are so glad that you enjoyed your stay over the Canada Day weekend. We are very proud to report that we are now a Delta hotel and, yes, the in-room amenities have been upgraded to the luxurious Philosophy brand of products. We hope to have the opportunity to welcome you back again soon.
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Montreal, Canada
Level Contributor
169 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

We requested a renovated room (all rooms are renovated so not sure why some reviews mentioned otherwise) and a view of the waterfront. Fantastic location directly on the water. Location of hotel in Kingston was also great. We got there on a Thursday night with no real plans and within minutes we found two live rock bands playing at different venues. Very entertaining and perfect to finish off the day. Next day, we got going a bit late and asked for a late checkout. Although the hotel was very busy with weddings, they did oblige us with a 3 pm checkout which was really appreciated.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank floshel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, September 6, 2013
Thank you for sharing this delightful review about your experience at the Delta Kingston Waterfront Hotel. Our hotel was very recently renovated and now all of our guestrooms are brand new. We are pleased to know that you enjoyed the hotel and city so much. We hope you will return.
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Oakville,Ontario Can
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed August 7, 2013

We stayed one night. Have to say the view from our newly renovated waterview room was fabulous. But...let's start with the entrance. It is really hard to find; one simply hopes the brilliant blue light signifies the front door. Should be marked better. Hate paying $l5 for parking per night. The check in was slow; not enough staff about. The elevators are dirty; the carpets in them is absolutely filthy! The renovation was okay however there are no high end features. The doors to the rooms were simply re painted; the carpeting is dreadful and dirty already and the wallpaper down the corridors looks like it'll need re doing in a very short period of time. All grey and souless. The lighting is new; but it is LED so there's no warmth anywhere...all bright cold light. There is nothing in the mini bar; in fact it is just a fridge we were informed. The soundproofing leaves something to be desired and there is nothing in the washroom...no cue tips, no shower cap, etc. They do have Philosophy soap, shampoo and conditioner. There are insufficient towels. There was a permanent selection of carts in the corridor hauling sheets, towels, etc. Did not try the restaurant or room service as the menu was quite pricey. Check out took forever as there was only one clerk working. They did give us a later check out (l:00 instead of noon). If you are looking for a room with a view then this may be for you but if you are looking for more amenities and services, look elsewhere perhaps.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santafefreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, General Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, August 12, 2013
Dear Valued Guest,

Thanks very much for taking the time to voice your concerns regarding your recent stay at The Delta Kingston Waterfront Hotel. I would very much welcome the opportunity to discuss this further by phone, at your earliest convenience.

Best Regards,

Greg Bell
General Manager
Delta Kingston Waterfront Hotel
greg.bell@deltahotels.com
613 549 8100 #2590
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St. Johns NFLD
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 7, 2013

Very enjoyable experience! Great location and the view of the marina was a relaxing treat!
We had a junior suite, this room was large, great flat screen TV and fireplace. Bathroom was great for a spa girl like me. Loved the plush robes!
We had a lovely hot breakfast at the lobby restaurant which also serves Starbucks coffee!
Highly recommend this hotel for a business or personal trip.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Valerie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, August 8, 2013
Thank you for this glowing review of our hotel. We appreciate your recommendation and are so pleased that you enjoyed your time with us. Our junior suites offer spectacular panoramic views of the lake that do make you feel like you are floating on the water. It is wonderful to know that you enjoyed many of the other amenities our hotel has to offer as well. We hope to see you the next time you are in Kingston.
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Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Hotel is perfectly located on the harbor. View of boats and people are very good. We had room on 4th floor - excellent. Loved the pool and hot tub. Ease of walking to all the downtown activities is worth easily $50 a night (no taxi's nor parking issues to worry about). There is a $15 parking fee and the hotel parking structure is quite small. It was difficult to get in and around inside the structure in our mini-van. IF you will park there, MUST get there before 5PM to find a spot. Can't say enough how tight it was in there and dead ends where you had to somehow try and turn around. Not sure what they were thinking on that one...
But, back to the hotel. Good bar/dinner with great view. Friendly staff. Needed extra shampoo - no issues. Overall really liked the place.
Also, they are kind of on a spit of land that when you walk around outside hotel on ground floor, you are at water level. very intimate with the boats there. It was cool seeing a sea plane parked there and neat seeing it take off. Benches you can sit on to just watch boats go by. yes, concrete and not opulent around the backside by the water, but, the view and proximity to the water and yachts parked around was very pretty.

Room Tip: Views of harbor are best in Kingston!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steingoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, August 6, 2013
We are delighted to hear that you enjoyed your recent stay at our hotel. Our convenient downtown location and beautiful lake views are unbeatable and we’re glad that you enjoyed them both. The hotel is built out over the harbour so our building is literally surrounded by water and boats. We are very pleased to read your kind words about our helpful and friendly staff. We hope to see you again soon.
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Additional Information about Delta Hotels by Marriott Kingston Waterfront

Property: Delta Hotels by Marriott Kingston Waterfront
Address: 1 Johnson St, Kingston, Ontario K7L 5H7, Canada (Formerly Kingston Waterfront Hotel)
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kingston
#3 Business Hotel in Kingston
#4 Romantic Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Hotels by Marriott Kingston Waterfront 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Kingston's only four star hotel, the Delta Hotels by Marriott Kingston Waterfront is the two-time winner of Delta Hotel's Franchise of the Year. You'll love the spectacular waterfront views of Lake Ontario or Confederation Harbour from every guest room as well as from our indoor rooftop pool and whirlpool. Enjoy a great meal at the award-winning AquaTerra, take a seat at the lobby bar or The Vu for a drink or a bite to eat. Planning a meeting, conference or special event? Choose from Executive Boardrooms, spaces that divide for greater flexibility and the 6th floor Grandview Room with panoramic views of the waterfront and abundant natural light. Visit our website for packages and specials. Earn Marriott Rewards for overnight stays and meetings. Book direct and take advantage of member pricing. ... more   less 
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Also Known As:
Radisson Plaza Hotel
Radisson Kingston
Kingston Radisson
Delta Hotels By Marriott Kingston Waterfront Ontario

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