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“Melbourne17”

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Four Points Hotel and Suites Kingston
Ranked #14 of 37 Hotels in Kingston
Melbourne, Australia
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Melbourne17”
Reviewed July 12, 2012

Excellent location to access the lakes and, being in the old township, the other sights. There are many good town eateries available.

It is within very easy walking distance of the boat tours to the 1000 Islands and the attractions.

The hotel itself is very good. The rooms are comfortable and clean and the staff helpful.

It is a little trickey to get to, if coming in by train. A bus will arrive opposite the station and it will get you into town by one of the available routes. When you are in town, you will need to study the maps at the bus stops in order to determine the best bus out of town (ie when leaving for the railway station). It is not difficult but it will require a bit of planning prior to leaving town for the train station.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbournetraveller17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou so much! We love our visitors from other countries and have met a lot of wonderful Australian people this summer! I'm sure you were one of them! Good tips to travellers regarding the local transit! The nice thing about Kingston is that it isn't so big that even a taxi ride is minimal too. It's a long way to come but I hope we wowed you enough to come back and see us again and explore even more interesting facets of our city!
Keep well!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
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English first
Airdrie, United Kingdom
1 review
Reviewed July 6, 2012

Staff was very friendly and helpful, the rooms were very clean and comfortable.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou! I love clean and to the point! The key expectations of your visit in a hotel were met and we are delighted. Come back again soon!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed July 5, 2012

I travel to Kinston on a regular basis for work and out of all the downtown hotels, this by far is my favorite. There is always parking available (don't forget to bring your parking stub at check-in!) with the underground parking which is an added bonus especially in the winter...
The hotel is clean and in walking distance to many restaurants and the Lake. The free coffee in the morning is a great touch to start my days... I have no hesitations in staying here again.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou John W ! What a great compliment ! We appreciate you and we are delighted that we will continue to enjoy your company! Be sure to email me on your next visit! I would love to meet up with you and thank you personally!
Warmest regards,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manlius, New York
Level 6 Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 27, 2012

We were upgraded to a Jr. Suite plenty of room! Nice large clean bathroom. Balcony could have used some attention. Staff was friendly, parking convenient, free coffee, we will stay there again.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IamMeltingGlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou! I am glad that you loved your suite and our new decor! Be sure to let me know when you are coming back! There's still a lot of Kingston summer left!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterdown, Canada
Level 5 Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 25, 2012

Great location near the waterfront and right downtown. Travelling for business, it is very convenient to stay here. The rooms are clean, the staff are friendly and the food from the restaurant is pretty good. The spa facilities (pool, sauna and workout room) make for a great distraction after a long day's work. Travelling during the winter there was a skating rink one block over. The Starwood staples of great beds, quiet room and functional workspace made for a very good stay.

  • Stayed December 2011, traveled on business
    • Value
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Helpful?
Thank Gunnarinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou for your wonderful words! Clearly you are a seasoned Starwood traveller and are recieving consistency in comforts and experience in other Starwood properties. That is our goal and it is rewarding that the key attributes of our brand are so easily recognizable and familiar to you as you travel. We look forward to another visit from you! Keep building up those SPG reward points too!

With appreciation,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 25, 2012

We usually had good experiences with Sheraton's Hotels (LA, Vegas, Ontario) but this one was way to expensive for the quality of the room/hotel ... probably it was busy due to the conferences and we did not have a reservation ...

Anyway, I would never recommend this place and we will never go back to this hotel again ...

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
J T ! You must come back to us! Rates vary in all service industry establishments, whether it be based on the time of year; occupancy levels; market conditions; etc; much like airlines too. Clearly you feel you didn't get value for your dollar. We certainly strive to provide a valuable and delightful experience and I can't have you leave us feeling this way and never returning. Email me personally when you are coming back to Kingston. I look forward to it!

Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aachen, Germany
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2012 via mobile

We stayed two nights in Kingston to visit. 1.000 Islands. The town is really nice, a lot of bars, restaurants, a lovely university, we rented bikes and found really nice places at the lake. The hotel is basic, small room, basic furniture. Good starting point as it is in the middle of K. Right next to the visitor centre. The check in procedure was a bit rude, pool and sauna where out of order all three days, that was really bad. The breakfast was basic, we would recommend to go to any cafe around the corner. Parking available for 15 dollars /24 hours. For the boat trip 1.000 Islands we took the one from Gananoque (30 min by car ), very impressive. We also visited Fort Henry and Canada upper village, both are "living history" museums which were amazing if one is interested in historic sights, a must.

Stayed June 2012, traveled as a couple
Helpful?
Thank HannahAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, July 28, 2012
Thankyou for sharing your opinions. You are right! Location is very important but service and comfort are too. I would be interested in learning what made your arrival less than our usual friendly and welcoming standard. You must come back and experience us again. Chefs have a new menu out and you still have more to discover about our great city.
Please email me personally when you decide!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points Hotel and Suites Kingston

Property: Four Points Hotel and Suites Kingston
Address: 285 King St E, Kingston, Ontario K7L 3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Official Description (provided by the hotel):
Four Points Kingston is located near the world-famous 1000 Islands, Fort Henry, Grand Theatre, K-Rock Centre, and Queen’s University. All our guest rooms offer picturesque views of Kingston or Lake Ontario. Make yourself at home with access to our newly updated heated indoor pool or work off stress in our state-of-the-art, 24-hour fitness centre. Catch up with work or connect with friends and family using our free Internet. Then, head back to your guest room for a great night's sleep in our Four Points Signature Bed. All of our accommodations offer picturesque views of Kingston or Lake Ontario. ... more   less 
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

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