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“Queen's drop off”

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Comfort Inn Midtown
Ranked #20 of 37 Hotels in Kingston
Oakville, Canada
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Queen's drop off”
Reviewed September 3, 2013

Dropping of student at Queen's. Stayed 2 nights. Every year hundreds of students desend on Kingston and their parents need to stay somewhere for one or two nights. It happens each and every year. The hotel should be prepared. They were for checkin, but not for the breakfast the next morning. No chairs. Not a lot of food. Don't blame the poor woman trying to keep everything full. She was working hard. There should have been two (or three) of them working.

Beds are hard and terrible. We used the pull-out couch and there were sheets folded up into it, but the bed was not made. We had to make it. When the room was made up after the first night, the sofabed was not made up, just left all slept in.

  • Stayed September 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank best-hockey-mom-ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review, September 5, 2013
Our breakfast room was just built this past 2 years and due to size of property,and rooms
the space for breakfast room was our only option....Beds are all new also 2 years old ,not broken in yet
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131 reviews from our community

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Traveler tips help you choose the right room.   Room tips (30)
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English first
Collingwood, Canada
Level Contributor
123 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 1, 2013

Don't be fooled by the no smoking signs, our room was on the second floor signed non-smoking room smelled terrible, two ash trays, the furniture and bedding covered in burn marks. The ceiling is stained yellow. Checked with the front desk to confirm that we were in the non-smoking room, which was confirmed, offered to supply a machine to take the smell out of the air but it was in use. Air conditioner didn't work no other rooms in the city we tried. Breakfast was something else, lady who I fist thought was a guest in track pants and dirty shirt, running shoes 3 sizes too big going around the room kicking at bees that were getting in to the dinning room because the screen door was broken, she would jump on the bees just something else. Food didn't appear cooked (pork sausage) we left before getting stung.

Room Tip: Check your room before you check in, stay somewhere else
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Chris-272727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review, September 5, 2013
Sorry to hear about your stay, and the condition of your room.Yes we still have smoking rooms at our property, which most will be remove come January.....
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Travelers are raving about these Kingston hotels

Montreal, Canada
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 28, 2013

I am not sure where to start, I think this is the worst Comfort Inn there could be. Entire place is outdated except perhaps the dining area (with very little seating). Smell of cigarette smoke everywhere, the staff are always smoking! Not very comfortable bedding either, thank goodness for the flat screen tv... need I say more?

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review, September 5, 2013
Thank you for review...Which will help us out in the future we we do renovations come January
Maybe you will try staying with us again come the summer
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Ottawa, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 20, 2013

It is fairly good value for the money. The breakfast which is complimentary is pretty good, not great but more than adequate. They still have smoking rooms if you can believe it!.....and this is where we finished up, but it was not so bad. It totally depends upon who you get on the front desk.....we had a women who was less than accommodating , but then there was an older guy who bent over backwards to help.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buzzfuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 7, 2013

Where to start?
Dirty rooms, the smell, the insects or the broken everything.

Two nights here on July 6/7 for a soccer tournament and this dump takes the prize as the worst hotel I have ever stayed in. We had a group booking which meant we were locked in for 2 nights. Otherwise, everyone of the 18 families would have found other accommodation. We never expected 5 star amenities at a Comfort Inn but this was so substandard I question why the hotel chain would allow their logo to remain.

I won't even talk about the bug bites.

Room Tip: Stay away.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank TPR557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review, September 5, 2013
Thank you so much for your review which will help us out in the future ...
Also our guest sevice reps will also learn from this
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Sydney
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 27, 2013

Nice rooms with patio doors to the outside. Pet friendly which was very convient with the doors to the outside. Staff was nice...and very accomodating. Close to lots of restaurants and stores. Rooms were very clean and breakfast was included. Breakfast was a mixture of hot and cold varieties.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank w0190551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review, September 5, 2013
Thank you so much for the nice review.You always hear about the bad not the good
We hope that you and your puppy stay with us again
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Sarnia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 21, 2013

Again the staff at Comfort Inn was excellent. Always friendly and accommodating to our needs.
We enjoyed the daily breakfast offered, with a variety of choices. We were close enough to walk to the conference centre where we were attending meetings; the bus stop was right at our corner, to hop on board and visit downtown Kingston; and a short walk to restaurants for dinner. Felt safe & sound here.

Room Tip: We chose a smoking room, as usually, Comfort Inn offers.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Midtown

Property: Comfort Inn Midtown
Address: 1454 Princess St, Kingston, Ontario K7M 3E5, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #20 of 37 Hotels in Kingston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Midtown 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
The Comfort Inn® Midtown is conveniently located minutes from Kingston Memorial Centre, Fort Henry, the International Hockey Hall of Fame, 1000 Islands Boat Tours, Queens University, St. Lawrence College and the Royal Military College.Shopping is available at area malls, including Cataraqui Town Centre and Kingston Shopping Centre. This Comfort Inn hotel is minutes from the beautiful downtown harbour-front area where visitors can enjoy an assortment of restaurants and shopping at unique boutiques. With tastefully decorated accommodations, each guest will feel right at home at this Kingston hotel. All rooms feature flat screen cable television, ironing equipment, coffee makers and hair dryers. Non-smoking rooms are available. Guests are invited to take advantage of the attractive picnic area equipped with a barbecue. ... more   less 
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Also Known As:
Comfort Inn Midtown Hotel Kingston
Comfort Inn Kingston
Kingston Comfort Inn
Comfort Inn Midtown Kingston, Ontario

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