This hotel is perfectly fine. Apart, that is from the extremely lumpy pillows that, after 2 nights, had both myself and my partner wishing we had brought our own. I'm not usually that fussy about pillows but I actually called down to the front desk the morning after our first night asking if they had anything soft and they told me that they 'would have to scrounge around in other rooms' to see what they could find. Not exactly the response I was hoping for. The only other complaint was the towels - the ones in our room were thin/worn and likely should have been replaced by now. The pool was fine apart from its distance from guest rooms (our daughter LOVED the water slide), the staff were all very good (apart from front desk who were fine but not wonderful), and we enjoyed great service at JM's for a late night snack. The room was comfortable, clean and modern enough. We've stayed at many Kingston hotels, we've been guests at the Ambassador a number of times and we will likely stay again since it's location is convenient for us but we would love to at least have available niceties like good pillows and soft towels.
- Official Description (provided by the hotel):
- Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. Transforming Vision into Reality The Ambassador Hotel & Conference Centre is proud to offer exceptional meeting facilities in the heart of Kingston. Our events and catering team offers expert knowledge in planning any type of event with paramount success. We strive to deliver a stress free way of transforming your vision into reality. Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. ... more less
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- Also Known As:
- Ambassador Hotel Kingston
- Ambassador Conference Hotel
- Hotel Ambassador Conference
- Ambassador Hotel & Conference Centre Kingston, Ontario