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Holiday Inn Kingston - Waterfront
Ranked #13 of 37 Hotels in Kingston
Reviewed October 5, 2012

My boyfriend and I stayed overnight in Kingston while visiting the Thousand Islands. We checked into the Holiday Inn Waterfront. It was fast and smooth. When we entered our room, we were pleasantly surprised with a terrific harbor view from the 5th floor. The room was beautiful, very clean and modern. The bathroom tile floor was heated! Best of all is the location. Within walking distance of great pubs and restaurants. The only negatives are that it is a bit pricey and breakfast could be better. Overall a great place to stay. Plus beautiful pool with a view.

  • Stayed: October 2012
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Thank loliveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 10, 2012

Dear loliveri,

It was our pleasure to host you as our guest! We continually strive to improve our delivery of hospitality and service and we appreciate your kind words about Holiday Inn Kingston Waterfront.

We hope we will once again have the pleasure of having you stay with us on your next trip to Kingston.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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655 - 661 of 919 reviews

Reviewed October 5, 2012

Given the near $200/night price tag, this hotel was a quite a disappointment:

- Check In = Good
- Parking = "OK" but $14/night
- Lounge = Good, great bartender (Brendan)
- Room = worn out
- Bathroom = cramped and some mold
- TV = mediocre quality and channels
- Other = odd/worthless of bathroom light switch (not near bathroom)

Room Tip: Consider a different Hotel
  • Stayed: September 2012, traveled on business
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Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 10, 2012

Dear Jim L,

Thank you for commenting on your stay at the Holiday Inn Kingston Waterfront. Your comments regarding the cleanliness of your bathroom have been brought to the attention of our housekeeping department for their review and investigation. I am also delighted to hear that you were well taken care of by Brandon and will be sharing your comments with him.

I welcome the opportunity to speak with you personally and hope you will give us the opportunity to redeem ourselves during your next visit to Kingston. I can be reached at 613.549.8400 ext. 2600.

Regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed October 5, 2012

We stayed Friday and Saturday night for a weekend getaway. The real beauty of this place is its proximity to most things in downtown Kingston. We walked to many restaurants and shops, and the departure dock for the 1000 island tours was right next door. Rooms were clean and fairly up to date

  • Stayed: September 2012, traveled as a couple
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Thank rick-zeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 10, 2012

Dear rick-zeb,

Thank you very much for your comments regarding your recent stay. We are glad you chose to stay at the Holiday Inn Kingston Waterfront, and are pleased you enjoyed your experience.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed October 1, 2012

This is one of the nicest Holiday Inns I've ever stayed in. From the moment we hit the front lobby and met the pleasant front desk staff, we enjoyed every detail of our stay. We had a room over the water with an incredable view of the habour. The bed was first rate; new flat screen TV; many perks in the room; very large and well equipped spa area.
We were originally coming to Kingston for a Kayak trip, but got rained out on the Saturday. The staff kindly put together an alternative plan for us which took in the John A. MacDonald homestead, the museum at the Kingston Pen, and the haunted night walk around Kingston.
The rates are reasonable ("book early and save") for such a wonderful stay and the parking was fine at $14.00 per night. We'll definately be going back to Kingston for our kayak trip and hope we can get can get back into this Holiday Inn. Our first choice of weekend in September was sold out - so book early.

Room Tip: It is a very long, long hall, but worth the walk. Good rooms are down the end of the corrider.
  • Stayed: September 2012, traveled as a couple
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Thank Doug R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 10, 2012

Dear Doug R,

Thank you for your complimentary review of the Holiday Inn Kingston Waterfront. We are pleased that you enjoyed our hotel services, as well as our unbeatable location. We would be honored to have you stay with us again in the near future.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed September 23, 2012

Stayed at this Hotel for three nights as part of our summer getaway stop in 1000 islands. I had requested two ground floor waterfront rooms because we were five people and three dogs. When we arrived on July first the place was very busy and crowed. I expected a delay because of this but check in was fast and easy. Staff were friendly and quick and answered all of our questions. Our rooms were on the ground floor and clean and very convenient to the outside We were very pleased with the Hotel for the great location on the waterfront and all of it's services and the very good restaurant. Everything was good all except for a minor incident on the first day that was quickly rectified by Todd from guest relations and the pleasant lady from housekeeping, (Thank you). The fireworks display from our room that night was fun for the kids. Will stay there again.

  • Stayed: July 2012, traveled with family
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Thank GLAAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 1, 2012

Dear GLAAS,

Thank you for taking time to comment on your stay at the Holiday Inn Kingston Waterfront. We were delighted to read your complimentary feedback and for choosing to stay with us on your trips to Kingston. We look forward to welcoming you back for your next visit!

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed September 21, 2012

We arrived early and were prepared to return at a later time if the room wasn't ready. Reception stated that the room was ready but this was not the case when we arrived at the allocated room. The corridors are long and dark with drab carpeting. Also, the corridor smelt damp. The room was also dark with the decor crying out for a revamp. However, the bed was comfortable and the room quiet. The "sea view" quoted was more of the harbour than the great lakes.

Room Tip: Ask for a south facing view.
  • Stayed: September 2012, traveled with family
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Thank Rick_and_Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded October 1, 2012

Dear Rick_and_Jane,

Thank you for commenting on your stay at the Holiday Inn Kingston Waterfront. We are sorry to read our decor was not to your taste. We sincerely hope that other aspects of your stay were more to your liking and we hope to have the opportunity to welcome you back.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed September 17, 2012

Had a room facing the harbour with a balcony, was perfect to sit our with a coffee and see the calm water. The restaurant service needs to be way better than it is. The servers seem flustered with rush in the dining area, chefs seemed more efficient and were repleneshing juices etc.

  • Stayed: September 2012, traveled on business
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Thank Samarth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded September 20, 2012

Dear Mj_dalive1,

Thank you for providing feedback on your recent stay at the Holiday Inn Kingston Waterfront. We are pleased to read you enjoyed your visit and appreciate your suggestion on improving restaurant service. In order for us to identify where and when we are not exceeding expectations could you contact me via telephone. I can be reached at 613.549.8400 ext.2600.

Thank you again and we hope to welcome you back to the Holiday Inn Kingston Waterfront in the near future.

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess St, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range: $128 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Official Description (provided by the hotel):
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario

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