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“Another great stay!”

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Holiday Inn Kingston - Waterfront
Ranked #12 of 37 Hotels in Kingston
Ottawa, Canada
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Another great stay!”
Reviewed June 3, 2012

I have already reviewed this hotel, but wanted to say we visited again in May and were in desperate need of a relaxing day overlooking the waterfront and the Holiday Inn once again delivered. The staff is wonderful and the hotel atmosphere is just so warm and relaxing. Thanks again Scott for another great stay. We just love going to Kingston and staying at this hotel. We will be back again for the Canada Day long weekend and really looking forward to it. Easily our only choice for hotels when visiting Kingston.

Room Tip: Choose a room overlooking Confederation Harbor
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  • Stayed May 2012, traveled as a couple
    • Value
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Helpful?
2 Thank OttawaMike_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, June 11, 2012
Hi OttawaMike_10

Your feedback is always appreciated by the Holiday Inn Kingston Waterfront! We are pleased that you enjoyed your stay once again and look forward to welcoming you back in July. Please let us know if you would like advance information on Kingston's Canada Day events and activities during that time.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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857 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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English first
Waterdown, Canada
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 2, 2012

Kingston is a big junior hockey town so on weekends in the winter, be ready for noisy families, crazy kids and busy swimming pools. However, that said, the staff were very accommodating to the non-hockey parent guests and did their best to keep the peace. Despite the guests, the room was very clean, the space per room was great and the appetizers were great from the restaurant. Very convenient location to downtown activities. Highly recommended for business travel in Kingston or family weekend stays.

  • Stayed December 2011, traveled on business
    • Value
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Helpful?
Thank Gunnarinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, June 12, 2012
Dear Gunnarinc,

Thank you for taking the time to leave a thorough and complimentary review of the Holiday Inn Kingston Waterfront. Using feedback like yours and other reviewers on TripAdvisor we continue to celebrate our successes while evaluating opportunity areas for improvement. Should your future travels bring you back to Kingston, we hope to welcome your return!

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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Perth, Canada
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2012

The hotel staff go out of their way to help in ever way possible.The rooms are bigger that most hotels,clean,beds are very comfortable.View of the Kingston harbour is really nice,a balcony to sit out and watch the boats.The breakfast buffet was great .I would recommend this hotel to to friends,family,couples

Room Tip: Rooms on higher floors facing the harbour
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank streetwalker1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, June 11, 2012
Dear streetwalker1234,

Thank you for your sincere comments about the Holiday Inn Kingston Waterfront. We are pleased to hear you enjoyed your say with us and would recommend us to other visitors while visiting Kingston. We look forward to welcoming you back to our hotel!

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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Toronto, Canada
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 26, 2012

I was at this hotel for a brief one-night stay -- checked in at 6pm and out by 8am the next day. Great location for sure. Check-in was quick and efficient, with a complimentary snack because of Priority Club membership (nice touch). The room was fine -- I was on the third floor overlooking the water, which is quite a nice view. The balcony also overlooks the hotel's outdoor patio, which has (loud) live music in the evening, but the room has a double sliding glass door so noise is not an issue.

The room itself was decent. Bed and pillows were good. Bathroom was fine; nothing fancy but everything clean and in good order. Free in-room wi-fi was easy to access and worked well.

I checked out in the morning and then later that day realized that I had left a small camera in the room. I have since been in contact with the hotel and not only was the camera turned in by the housekeeping staff, but the person I spoke to on the phone to arrange for delivery of the camera was extremely helpful. I really appreciate the way the hotel staff handled this.

  • Stayed May 2012, traveled solo
    • Location
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Helpful?
2 Thank TorontoTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, June 11, 2012
Dear TorontoTim,

Thank you for choosing to stay at the Holiday Inn Kingston Waterfront and for taking the time to review our property. We are delighted that our front desk staff was able to get you into your room quickly and efficiently and that you enjoyed your experience with us. We will be hosting live entertainment this summer on Friday and Saturday nights on our Waterfront patio and have noted your comment about volume...we will turn it down! Thanks again and we hope to see you on your next trip to Kingston.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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Ottawa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 23, 2012

We came down to Kingston for a mini-break on the long weekend and chose to stay downtown instead of out near the highway. We loved the Holiday Inn on the Waterfront. Fantastic location, friendly, competent staff and good amenities. The rooms were very clean, well-appointed and very quiet. We’ll return to this hotel whenever we return to Kingston.

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank lochylass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, May 25, 2012
Dear lochylass,
Thank you for your recommendation of the Holiday Inn Kingston Waterfront. We appreciate you taking the time to review our property and look forward to the opportunity to welcome you again in the near future.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vevey, Switzerland
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 13, 2012

The hotel is located right on the waterfront in the Center of Kingston ON. The rooms are of a decent size, are very clean and well maintained. The staff was very friendly and welcoming. WiFi is free and rather fast. A little note on the downside is that parking fees on the next door parking lot should be included in the room price.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank edswi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, May 14, 2012
Dear edswi,

Thank you for taking time to leave a thorough and complimentary review of the Holiday Inn Kingston Waterfront. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Kingston and look forward to a future return trip!

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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Montreal, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 10, 2012

I stayed in room 319. My view was toward the waterfront except it was spoiled by a sort of rooftop filled with stagnant water, it was plain ugly. I suggest you don't stay to the rooms next to it. Ask for waterfront room on the left side of the hotel or at least on the 3rd floor or higher.

The room is small size and so is the washroom. Fairly clean place.

Location is great, next to restaurants and shops.

Room Tip: Ask for 3rd floor or higher, waterfront.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank douglas41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, May 14, 2012
Dear douglas41,

Thank you for commenting on your recent stay at the Holiday Inn Kingston Waterfront. Although we are always disappointed to hear that someone’s stay was not to their complete satisfaction, we appreciate knowing what issues you experienced so we are able to take the appropriate steps to correct them. Should your future travel plans include Kingston, please contact me directly at sfollwell@whg.com or 613.549.8400 x 2600 and I will personally arrange your accommodation.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kingston - Waterfront

Property: Holiday Inn Kingston - Waterfront
Address: 2 Princess St, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Official Description (provided by the hotel):
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario

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