We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Beautiful hotel and accommodating staff!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard by Marriott Kingston Highway 401 / Division Street
Ranked #4 of 37 Hotels in Kingston
Certificate of Excellence
Toronto, Canada
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Beautiful hotel and accommodating staff!”
Reviewed October 17, 2012

Simply put "I love this hotel!"
This is a newer hotel located just off the division street exit of the 401 in the outlet shopping mall plaza. It has all the amenities from a water slide for the kids, to a microwave, and seating area in each room with free parking on site.
I travel here all the time for business, and have even starting using the facility for meeting room space. (The hotel offers amazing room rates for groups ranging from the affordable $109-$129 per night, and offers meeting space for free if you do a block of rooms!)
Although this hotel is not in the downtown core, it is a short and cheap cab ride away.

Room Tip: All the rooms are the same at this hotel the only variance is whether you prefer two queens or a kin...
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMarriottGM, General Manager at Courtyard by Marriott Kingston Highway 401 / Division Street, responded to this review, November 12, 2012
Hello Erin!

We are thrilled to hear that you enjoy your stays with us, be it our with our guest rooms or our meeting facilities.

Thank you very much for sharing your experiences here on TripAdvisor, and especially so for continuing to be a loyal guest of ours.

We look forward to welcoming you on your next visit to Kingston.

Until then,

Cheers!

Matthew P. Fry

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

536 reviews from our community

Traveler rating
    254
    222
    42
    9
    9
See reviews for
232
129
11
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Kirkland, Canada
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 12, 2012

I feel the need to start this review by mentioning the fact that this hotel likely has the single most comfortable mattresses (my opinion) in Canada. Other than that, the hotel is quite new and clean, conveniently located and offer has great promotions. In addition, the value for the price can't be beat. The main reason I have held back from a perfect score is the front desk staff. Although they are quick to get you checked in and out, they aren't overly willing to help you out too much. Often I am suggested to "just Google it" or "use my GPS". I will certainly continue to stay at this hotel regularly when in Kingston, ON. Last week was my 6th stay in 4 months...

Room Tip: All rooms are fairly equal at this hotel. You can't really go wrong.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMarriottGM, General Manager at Courtyard by Marriott Kingston Highway 401 / Division Street, responded to this review, November 12, 2012
Greetings from Kingston,

Thank you very much for your review! We are pleased to hear that you find our beds so comfortable. That is, afterall, a very important part of the hotel expereince.

I am sorry to hear that our Guest Services Associates were not overly helpful when it came to your requests. I can assure you, this is not indictive of the high level of service that we strive to provide each and every guest. It is quite disappointing and disconcerting to hear that a guest request was handled in this unprofessional manner.

As a direct result of your comments, we have taken the effort to re-train all of our Guest Services Associates in a one on one scenario on how to properly and professionally respond to all guest requests. While we do train our staff on a regular basis, it seems that we had temporarily forgotten why we are here. That is, to service our guests.

Thank you for bringing this matter to our attention. It allows us to improve on our shortcomings and make every guest stay as great as it can be, continuing to secure our placement as a top Kingson Hotel.

We do hope to see you return, and please accept our promise that our high level of service execution will match and exceed your expectations.

Until next time,

Safe & Happy travels.

Matthew P. Fry

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Ontario, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2012

We stopped here on a Friday night trek on the way to Ottawa for thanksgiving. The lobby is lovely and very up to date. The room had two queens and exceeded our expectations. We will definitely use as a stop over on our way to visit our son.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 10, 2012

A really nice hotel and very friendly staff. rooms were very big and location was excellent. Very close to retail outlets and restaurants.complimenary teaa and coffee available in the rooms as well as a microwave oven.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallywhite70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 30, 2012

Nice hotel just off the 401. Very good value for Kingston, where hotels are fairly expensive, and less than a 10 minute drive downtown. I was impressed with a notice in the elevator advising that the restaurant would only be open limited hours for breakfast on the day we arrived because of a large group, and inviting guests for complimentary Starbucks coffee and pastries instead. The hotel is located inside the discount shopping mall (a nice mall, not sleazy) and walking distance from Boston Pizza and Swiss Chalet, and has a nice restaurant itself - not really a restaurant, since it is counter service only, but with nice places to sit. Rooms are bright and large, with small fridges and microwaves. I'd go back.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 29, 2012

Stayed at this hotel on Aug 29/2012. We just wanted to get away from Toronto and wanted to spend a night at Kingston. This hotel location is excellent, close to the shopping mall, restaurants, close to the highway.
The staff were very good. We could not carry our luggage to our room. The girl at the reception was very nice to call the maintenance staff to help us out to take the luggage to our room. The room was excellent clean, the washroom was clean and nice, very well maintained. The bed was comfortable. Had a nice stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tornto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 24, 2012

We recently stayed one night at the Courtyard by Marriott Kingston. The hotel is 2 years old, very modern and clean. The rooms are beautifully designed and decorated. The beds are extremely comfortable. The pool, water slide, and spa were clean and a lot of fun!! The main reception/lobby/dining area were very tastefully done. The staff were very friendly and accomodating. They even found my wife's one lost sock that I dropped!! We have our next visit reserved all ready!!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoachTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kingston hotels
Best Western Fireside Inn
#2 of 37 in Kingston
4.5 of 5 bubbles 869 reviews
Grenville Park
Ambassador Hotel & Conference Centre
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Courtyard by Marriott Kingston Highway 401 / Division Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Kingston Highway 401 / Division Street

Property: Courtyard by Marriott Kingston Highway 401 / Division Street
Address: 103 Dalton Ave, Kingston, Ontario K7K 0C4, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kingston
#3 Family Hotel in Kingston
#6 Romantic Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Kingston Highway 401 / Division Street 3*
Number of rooms: 128
Official Description (provided by the hotel):
Located conveniently off of Highway 401 between Montreal and Toronto, the Courtyard Marriott Kingston's brand new facilities (Including our brand new Water Slide!) are ideal to unwind and re-energize! Business Centre, the Bistro Lounge and Restaurant serving breakfast, dinner, and refreshments, our fabulous indoor pool, slide, fitness facilities, and interactive lobby are unique in Kingston. Benefit from the fabulous Marriott Rewards program each and every stay, and make sure to visit our GoBoard with directions and information on all of Kingston's going-ons! When the day is over, enjoy the comfort of our beautifully designed guestrooms and attentive service. Welcome to the Courtyard Kingston - it's a New Stay! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Marriott, Travelocity, Cheap Tickets, Priceline, getaroom.com and HRS so you can book your Courtyard by Marriott Kingston Highway 401 / Division Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Kingston Hotel Kingston
Courtyard By Marriott Kingston Highway 401 / Division Street Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing