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“Very nice hotel”

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Holiday Inn Express Hotel & Suites Kingston
Ranked #8 of 37 Hotels in Kingston
Certificate of Excellence
Reviewed January 23, 2014

This hotel was a great choice, the lobby and room are clean and attractive. The breakfast bar was very good, with lots of choices, and for me, an acceptance no carb breakfast. The staff was friendly and helpful. I would stay here again.

  • Stayed: January 2014, traveled on business
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Thank mools
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this reviewResponded February 4, 2014

We appreciate your feedback and are glad you enjoyed the room and the breakfast buffet.

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241 - 247 of 492 reviews

Reviewed January 23, 2014

Really impressed with this hotel! Clean, modern rooms, comfortable bed, great hot breakfast with many choices, wonderful pool that my toddler enjoyed, and fantastic customer service!! We were also quite impressed that it was close by to many other stores/restaurants, such as Tim Hortons, Shoppers Drug Mart, McDonalds, Shell gas station, etc. Overall, extremely impressed with this hotel, and would DEFINITELY stay here again when we are in Kingston next! Thank you for a wonderful stay!

  • Stayed: January 2014, traveled with family
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Thank Michie_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this reviewResponded February 4, 2014

Thank you for the wonderful review. I am glad you found the location of the hotel and the surround area so convenient. We look forward to having you come back and stay with us again.

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Reviewed January 22, 2014

I stayed at this property for business. It was clean and modern. The free breakfast met expectations. The hotel is conveniently located just off the highway. WIFI worked well. No complaints.Check-in and check-out were quick and easy.

  • Stayed: December 2013, traveled on business
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Thank J N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

This is a very convenient hotel just off Highway 401. There are many eateries within walking distance. The hotel is clean and modern and the room is a decent size with a lovely bathroom, lots of towels and Bath and Body Works toiletries. The TV wasn't the best and we were disappointed that the pool/hot tub weren't available (especially since that was one of the main reasons we booked this hotel). The staff was very pleasant and the breakfast (included) was awesome with a great selection of items and good coffee!

  • Stayed: January 2014, traveled with friends
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Thank NadiaRx57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

This hotel is awful for sports teams!! First of all, instead of putting the entire team on the same floor so that our 10 year old kids wouldn't disturb other guests (something other hotels have figured out long ago!!!), they put us on 3 different floors!! Our kids tried to play mini sticks at one end of the hall at 5 in the afternoon and their sticks were immediately taken away from them, no warnings!!! Kids couldn`t get them back until checkout! The kids were not allowed to even sit quietly in the hallway to play with their Ipods. In the evening, the parents asked for a private room in the main lobby so we didn`t disturb the other guests! Well, the front desk attendant taught we were too loud for her and kicked us out of there, without a single guest room in sight of us! We normally stay at 5-6 hotels per year for sports tournaments and have done so for the past 4 years. Never have we seen an hotel so not accommodating for a sports team! Never again there and sports teams.....keep away `cause you`ll regret it!

  • Stayed: January 2014, traveled with family
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Thank AlexandriaDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this reviewResponded January 15, 2014

Thank you for your comments. We at the hotel strive to ensure all guest have a quiet and restful stay. To enable this we make policies and decisions as to best accommodate all guests in the hotel not one specific group. While I can appreciate the children like to play mini stick hockey in hallways it creates noise and has in the past resulted in damage to the property. Therefore it cannot be allowed as we expressed to everyone upon check in and on the terms and conditions forms signed on arrival. We do have our Great Room in which people can gather and interact in cordial manner. However, this is not a licensed or private area so no alcohol is permitted under any circumstance as governed by Ontario Law.

We appreciate the sports business we receive as we appreciate all the business that we receive. The weekend you were here we had 3 teams staying with us, and 2 teams found their stays quite enjoyable.

If you have any other suggestions I would be please to hear them, please feel free to contact me directly at the hotel.

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Reviewed January 7, 2014

I stayed at the Holiday Inn Express on Sunday December 29th, 2013. Was very impressed by the cleanliness and overall condition of the property. Our room was large, spotless, and had a comfortable King Sized bed. I arrived early and the nice lady at the front desk allowed me into the room at 12 noon. The location is about a minute off Highway 401, and there were tons of restaurants and amenities near by. We didn't have a chance to try the indoor pool, but did take advantage of the free WiFi and breakfast.

Great value for the money too.

  • Stayed: December 2013, traveled as a couple
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Thank tdcatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this reviewResponded September 23, 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Todd D.
Guest Service Manager

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Reviewed December 25, 2013

Nice rooms staff was great at booking and check in i booked room for my niece coming home from Montreal she was at her moms funeral with her children and was so tired she had to stop for night staff was excellent looking after her when she stoped

  • Stayed: October 2013, traveled with family
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Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson St, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
Price Range: $112 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario

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