We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice but lacross tournament, so lots of kids. Breakfast extra”
Review of Courtyard Hamilton

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Hamilton
Ranked #7 of 20 Hotels in Hamilton
Certificate of Excellence
Sudbury, Canada
Level Contributor
263 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Very nice but lacross tournament, so lots of kids. Breakfast extra”
Reviewed July 2, 2013

We spent this last weekend at the Courtyard by Marriott, there were alot of kids due to a lacross tournament. The hotel was really nice, I couldn't use the pool because of all the kids.
When we went down to breakfast, we were told it's $12.99 each for the buffet. Skip the breakfast and go to the Egg and I up the street.
The rooms are nice and the beds are really comfortable.

Room Tip: As if there are any sports teams staying at the hotel during your stay, it has happened to me twice...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 47Sandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, July 9, 2013
47Sandy,
Thank you for writing a review about your stay with us at Courtyard Hamilton. We’re happy to have had you as our guest, and we’re glad you liked our rooms and comfortable beds. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

233 reviews from our community

Traveler rating
    71
    113
    30
    7
    12
See reviews for
70
46
27
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Niagara Falls, Canada
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 9, 2013

We only stayed one night as we were in town for a 50th birthday party and didn`t want to drink and drive. We thought this hotel was a little pricey but in the end was so worth it. The lobby is fabulous and has a lounge which is a little difficult to find believe it or not. The rooms were large and clean. The breakfast was beyond expectations with at least 15 different options to choose from. Everything from fruit to bacon and eggs, yogurt, muffins and the list goes on. Well worth the money for sure.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, June 13, 2013
Kim L,
Thank you for taking the time to write a review about your experience. We hope you had a wonderful time at the 50th birthday party, and we appreciate you choosing to stay with us at Courtyard Hamilton. I’m happy to hear we exceeded your expectations with our great hotel, complimentary breakfast, as well as our clean and spacious accommodations. Thank you again for writing. We hope to see you again soon.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundas, Ontario, Canada
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 6, 2013

I recently attended an event at the Courtyard by Marriott in Hamilton at which a member of my family was being honoured for an award. There was a banquet which our entire family attended - $55.00 per plate. The food at this banquet was the unequivocally worst food I have ever eaten anywhere. MacDonalds (which I never eat) would have been better. Its no lie. The food was served family style - the serving trays were Dollar Store coloured plastic - and what was on them was beyond terrible. One bowl of salad to be shared by 10 people - we asked for more and were told there was only one bowl per table. (some tables had 5 people - we had double that number, but they wouldn't give us more. And we paid for it!!) There weren't enough buns - only 6 - so we had to rip then in half and share! The "prime rib" was cut maybe a half inch thick, was dry, hard and had globs of fat not cut out..Beef well done would have been ok...this would be called Killed. The vegetables (beans and carrots) could have been good but weren't cooked. The potatoes were the only thing most of us ate. The dessert no one even dared try since the dinner was so bad. No tea offered, only coffee.
The service staff did absolutely nothing to ensure our large table had the proper of number servings or amount of food. We had 10 people around a table meant for 6 - and one girl had the gall to say " We served you...how much do you need?" To top it off, the too small table with too many place settings had no room for the plastic trays of food - our server literally put the tray of on my son's lap as there was no where else to put it. Incredulous. Do you think they might have set up another table for us??? At the beginning, before the dinner started??
I am quite sure the hosting organization was on a limited budget. That I have no problem with. What is appalling is that a quality hotel like the Marriott would serve such terrible food, have such inhospitable wait staff, and not show some pride in both. If the budget was that limited, the hotel should not have acquiesced to a sit down dinner. They simply should have told the organization that they couldn't do a prime rib dinner for what they were willing to pay. For the guests - $55.00 a plate was absolutely unconscionable.
I'm sure glad we didn't have our daughter's wedding there. I know this sounds exaggerated. Its not. Believe me. Except for the fact that we happily celebrated our family member's honour - what a waste of money - all THREE HUNDRED and THIRTY DOLLARS we spent that night. (plus bar)
I will be sending a copy of this directly to the Marriott.

Room Tip: Didn't stay - ate at a banquet reception there.
See more room tips
Stayed May 2013, traveled on business
Helpful?
4 Thank Watlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockville, Canada
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 15, 2013 via mobile

I stayed here for business for a meeting in stoney creek. I usually stayed at the holiday inn but it has really went downhill. The rooms are updated in this hotel, the executive rooms on the 2 nd floor rear elevator are really nice and spacious and free wifi. They have a full breakfast and a bar open in the evening if you wish. Would recommend this hotel

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadaBetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, May 25, 2013
CanadaBetty,
Thank you for your review and recommendations of our hotel. We appreciate you choosing to stay with us at Courtyard Hamilton, and we’re happy you enjoyed our updated rooms and value added amenities. Please plan to visit us again the next time you travel to Hamilton. Thank you again for writing.

Sincerely,
Andrew Holmes, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 7, 2013

Stayed [again] at the Marriott on Upper James Street in Hamilton and once again was able to depend on the Marriott brand name. The room was fresh, clean and well maintained with Paul Mitchell bathroom products. It was essentially a quiet stay despite the many "teams" staying at the time. Front desk staff were pleasant and sincere. Parking, no problem. Location is great with lots near by including a shoe outlet.
Nice lobby bar, however no restaurant [aside from buffet breakfast] or room service. Room has a mini fridge for your take-alongs and that is helpful.
Also, the windows open a touch for some real fresh air. Nice.

Room Tip: We ended up just outside the elevator and across from the ice machine which i thought would be a pro...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melon63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, May 17, 2013
Melon63,
Thank you for sharing your experience with us at Courtyard Hamilton. We’re happy our hotel and service met your expectations with our clean rooms, pleasant staff and the variety of value added amenities that we’re proud to offer our guests. It’s great to know our convenient location suits your travel needs, and we hope you’ll have an opportunity to visit us again soon. Thank you again for your comments.

Sincerely,
Andrew Holmes, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orangeville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 7, 2013

This Hotel is super clean, the lobby is a great spot to gather and have a drink from the bar. The pool is small but is great for young kids. The courtyard is beautiful and must be really nice in the summer. The hotel was fully booked for the weekend but you wound not have known as it was so quiet. Just an all round great stay.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slapshottopcorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, April 15, 2013
Slapshottopcorner,
Thank you for taking the time to write a review. It’s great to hear from you, and we’re glad you enjoyed your stay with us at Courtyard Hamilton. I’m pleased to hear you found our hotel clean and inviting and the rooms quiet for a relaxing visit. We enjoyed having you as our guest and hope to see you again soon. Thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
90 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 6, 2013

Spent 2 nights here for a family event. This is a Courtyard with newer rooms and a modern, big lobby.
The staff was friendly, we had a dry cleaning emergency and they helped us. The room and bathroom were clean and large. Few wi-fi and coffee in room.
The hotel is on a busy road but set back and there was no noise. There is a large outdoor courtyard outside with a fountain which looks as if would be nice in the summer.

Didn't eat any meals there. The restaurant selections are all mostly chain options except for one of our favorite food stores nearby.
Overall a good choice for Hamilton mountain.

Room Tip: Ask for a room facing the courtyard for quiet.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tohhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, April 15, 2013
tohhall,
Thank you for your review on your recent stay with us at Courtyard Hamilton. We appreciate you choosing to stay with us for your family event. It’s great to know that you enjoyed your visit and found our friendly staff accommodating with your emergency dry cleaning needs. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#4 of 20 in Hamilton
4.0 of 5 bubbles 664 reviews
Show Prices
Show Prices
Show Prices
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Visitors Inn
#6 of 20 in Hamilton
4.0 of 5 bubbles 220 reviews
The Barracks Inn
#1 of 2 in Ancaster
5.0 of 5 bubbles 66 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Hamilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Hamilton

Property: Courtyard Hamilton
Address: 1224 Upper James St, Hamilton, Ontario L9C 3B1, Canada
Phone Number:
Location: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Hamilton 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Marriott, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Courtyard Hamilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Hamilton Courtyard
Courtyard Hamilton Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing