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“Semi Italian” 4 of 5 bubbles
Review of Baci Ristorante

Baci Ristorante
Ranked #5 of 1,213 Restaurants in Hamilton
Certificate of Excellence
Price range: $7 - $22
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Dining on a budget, Special occasions, Local cuisine, Business meetings, Families with children, Kids
Dining options: Lunch, Dinner, Breakfast, Brunch, Late Night, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Baci Ristorante, located in the Best Western Premier C Hotel by Carmen's, is a modern and upbeat Italian restaurant led by Chef Ruban Paul. With a lively open kitchen and central wood burning oven, this intimate gathering place is known for it's thin, Neapolitan style pizzas and adventurous twists on authentic Italian flavours and dishes. To compliment the menu is a comprehensive beverage menu features both Old and New World wines and a fine selection of crafted cocktails.
Hamilton, Canada
Level Contributor
1 review
“Semi Italian”
4 of 5 bubbles Reviewed March 5, 2014

I like this place and frequently visit it with family member/s and acquaintances. The PIZZA is good. It is baked on firewood (FORNO). Other dishes are OK!. The major draw backs are:

1- No cloak Room or coat hangers are seen available or offered. You cannot comfortably eat with the various heavy clothes on! (needed for Canadian winter!!!), neither you could have them around you considering the very limited space around....!(It is a MUST to have in all restaurants in Italy, regardless of their (*) grading!). Let alone if you are to deal with ladies bags and other gadgets that became a necessity and not accessory at these present times!!!!

2- The tables are too small and crowded with glasses and other tableware, thus making it difficult to handle the large size dishes where food varieties... is served!.

While the food is on the plus grading, I wouldn't want to include wine with the meal!. The price is high!. However, while I think that wine is over priced in Canada, yet, when serving it in restaurants, that price, the way I see it, becomes on the other side of temptation.. meaning extremely expensive and better to let go!!

Lastly and in comparison to other(claimed to be) Italian restaurants in this city, "Restorante Baci", remains the one I'll go to!

  • Visited February 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Talatalpha123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Manager at Baci Ristorante, responded to this review, March 6, 2014
Grazie per le vostre risposte Talatalpha123,

I would like to thank you for your continued patronage.

We do apologise that it had not been mentioned during your dining experiences we do in fact have a coat room. Please ask any one of our servers to hang your garments for you while you dine with us next time.

We can also appreciate your feedback regarding our table sizes. While we are located in a boutique hotel space is limited. We would however be more than happy to remove any unnecessary items from your table or based on availability attach another table for you.

We look forward to your return.

Sincerely,

John Taubenberger,
Executive Chef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Visitor rating
    294
    122
    40
    22
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Hamilton, Ontario
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Too Much of a Good Thing!”
4 of 5 bubbles Reviewed March 4, 2014

Ignazio - you flirt! Charmed my mother out of telling her age and then feigned shock saying he thought we were sisters. Not the way to this girl's heart but it made Mom giggle so all was forgiven.

I ordered the Risotto ala Zucca. It was so good but my goodness, there was enough for four people. I ate what I could then took the rest home and shared it with my two kids the next day.

It would have been better for me to have half the serving of risotto and a small side salad for the same price.

Everyone in our party enjoyed their food immensely. Will defintely retrun, probably for lunch where the portions are smaller.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Pam-and-Ken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Manager at Baci Ristorante, responded to this review, March 6, 2014
Thank you for your feedback Pam & Ken,

We are delighted Ignazio was able to not only provide his usual high standards of service but was also able to get a giggle out of your mom.

I was equally delighted to read you enjoyed the Risotto and were able to share its abundance with your two kids the next day. You will be prepared on your next visit on our generous portions.

Regards,

John Taubenberger,
Executive Chef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
1 review
“Great Place and Service”
4 of 5 bubbles Reviewed March 2, 2014

We have been there quite often and love the food and the atmosphere.
Every time we call for reservations we can tell its Ignazio that answers he does a great job and is extremely out going and in person hes even better he is a great waiter and makes your dinner even more enjoyable he was very attentitive to us. We would definatley be back.
Good job to all and Ignazio especially : )
Thanks,
Silvia

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Sil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Manager at Baci Ristorante, responded to this review, March 6, 2014
Thank you for taking the time to share your experience with us and others Silvia,

We appreciate your kind mention of our dedicated and professional team especially Ignazio and we will be sure to pass it on for you.

We look forward to you dining with us in the near future.

Warmest Regards,

John Taubenberger,
Executive Chef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
34 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Excellent dinner”
4 of 5 bubbles Reviewed March 1, 2014

We have been to Baci a number of times over the last few months. It is one of our favourites places for Italian food in Hamilton. Great for lunch and dinner.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank BabyBella999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Manager at Baci Ristorante, responded to this review, March 1, 2014
Thank you for posting a review BabyBella999,

We would like to thank you as well for your continued patronage and look forward to a long and happy relationship.

Kindest Regards,

John Taubenberger,
Executive Chef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
182 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“Lunch took forever and hidden charges”
2 of 5 bubbles Reviewed February 28, 2014

Good food but bad service, very slow (2.5 hr) even though we said we needed to be in and out for lunch.

Extra changes for shaved parm etc not explained when ordering.

I will not return.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank HojasRojas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Manager at Baci Ristorante, responded to this review, March 1, 2014
We appreciate your feedback HojasRojas,

On behalf of our team I would like to apologize for not exceeding your expectations during your recent visit. I assure you this is not indicative of the service we deliver or are known for on a daily basis.

I have supplied our number to assist you on making advance reservations and we may have another chance to provide you with excellent service. (905) 381-9811

Sincerely,

John Taubenberger,
Executive Chef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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