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“Nice Stay”

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BEST WESTERN PREMIER C Hotel By Carmen's
Ranked #1 of 20 Hotels in Hamilton
Certificate of Excellence
Irishtown, Canada
1 review
“Nice Stay”
4 of 5 bubbles Reviewed January 29, 2014

Very enjoyable, would stay again for sure. Rooms are large, and Clean. Beds very nice. Fitness room needs some work, as thread mills are not in great shape. Overall rating A for sure, staff also a bonus, very nice people.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, February 21, 2014
Thanks for your review Kevin J,

We are so happy to know you enjoyed your stay and found it enjoyable.

We are puzzled regarding your experience with the fitness equipment being that they are less than 3yrs old. Please feel free to email me to elaborate on anything specific to assist us in helping you and others in the future.

Yours in hospitality,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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704 reviews from our community

Traveler rating
    566
    99
    16
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    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Wasaga Beach
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 28, 2014

What a jewel of a hotel! Went there for a wedding at Carmen's next door and was blown away by the quality and size of the premier suite we occupied on the third floor. More like a deluxe bachelor apartment really, with comfy king bed, double jacuzzi, living room area w fireplace, stylish couch, and bigscreen TV and kitchenette with 4-seater bar-style table. HUGE bathroom and dressing area with double walk-in shower and extra sink in dressing area. All well-appointed and spotless - the room and furnishings were like brand new. Only 'drawback' to hotel is that there is not a indoor link to Carmen's but apparently that is the city's building dept's fault and not the owners of the property. Hope they keep pressing the city for a permit to join the buildings!
Went to Baci for breakfast and was again pleasantly surprised by the quality of the food and how inexpensive it was: $36 for 4 people including tip AND we all ate well! All staff were friendly and accommodating. Future consideration would be to have more staff on the desk on a Friday of a wedding as there was quite a line-up. The free cookies helped in the wait tho! We like to keep our room rate to $100~$120, but we splurged on the $184 rate, which was a deal considering the rates at other hotels for this quality of suite. First time ever staying in Hamilton, but hope we have a chance to stay again sometime. Magnifico!

Room Tip: Premier Suite
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kikiblue99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, February 21, 2014
Thank you for your kind review kikiblue99,

We are over joyed to know you had a wonderful experience (which is our everyday goal) while staying in Hamilton's 1st luxury boutique hotel and Ontario's 1st Best Western Premier.

Our Platinum Suites are very popular and pleased you were able to enjoy all it has to offer.

We apologize for any inconvenience you felt while Carmen's' Banquet Hall and the Hotel are not joined. Our properties are respectively run independently from one another, yet we trust the convenience of the two being directly beside one another will bring you back to us in the future.

We would also like to apologize for any delay during the check in process, we generally are well staffed and ensure it during peak times. This will have to be investigated further to find out what happened here and where we may have fallen short.

Kindest Regards,

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnaby, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 26, 2014

Stayed in a 2 queen bed suite for $130/night for 2 nights in Jan 2014. Definitely one of the best Best Western hotels I have ever stayed at. The rooms were very quiet, roomy, comfortable, and tastefully decorated in a modern fashion. The décor and amenities made it feel very luxurious. Large bathroom and bar area in the room. Large desk and chairs.

Pool and fitness centre were great. Wifi speed was free and fast. Temperature control in the rooms was good and the fans were quiet.

Had two meals at the hotel restaurant. Great pizza and pasta that were delicious and reasonably priced (half off on certain days). Great service.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, February 21, 2014
Thank you for your review J C,

We are delighted to know you enjoyed the comfort and size of our 2 Queen bed mini suite as well as your 1st experience in a Best Western Premier.

It was also wonderful to read you had the chance to experience and enjoy our Adriatic swimming pool and Rocky's Fitness Centre, as well as the speed and convenience of our Free Fiber Optic Internet.

Baci our onsite authentic Italian restaurant will be pleased to know you found your two meals delicious and experienced great service.

We hope we get another chance to be your hosts in the future.

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

What an amazing hotel! Clean, spacious, quiet and super trendy.
The hotel restaurant has decent food -had their breakfast and 50% off pasta. Wasn't a huge fan of the pasta.
Front desk staff were super friendly and professional.
I would highly recommend this hotel if you are staying in Hamilton.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamO104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, January 22, 2014
Thank you for your review Sam O,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 19, 2014

Front line staff were extremely friendly. The rooms were spacious, extremely clean, and everything in good repair and the bed was very comfortable. The decor was nice - an Italian flair. Restaurant rather pricey, but the entire experience was amazing and we will definitely be visiting this hotel again in the future! I especially LOVED the no noise after 11 p.m. policy. The walls are thick to begin with, but I could go to sleep and awake at a time determined by myself and not by noisy people in halls or rooms next door. I've had bad experiences in other BW hotels, but this one is head and shoulders above any other BW hotel I have ever stayed at.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gesine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, January 22, 2014
Thank you for your kind review Gesine A,

We are delighted you enjoyed your 1st experience in a Best Western "Premier" property
and equally pleased we were able to offer you a quality sleep.

We look forward to seeing you again in the future.

Warmest Regards,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
2 reviews
5 of 5 bubbles Reviewed January 16, 2014

Our service at this Hotel was excellent!.
The front desk staff were very professional, friendly and polite.
The restaurant & amenities were first class.
Our driver Sam who took us to the airport was number one! Great Gentleman!
We would highly recommend this hotel and we look forward to our next stay.
Thank you to all the great staff
Ron & Judy

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, January 22, 2014
Thank you for taking the time to share your experience with us and others Ron & Judy,

We appreciate your kind mention of our professional, friendly and polite front desk team & shuttle driver.

The team at Baci Ristorante will also be happy to know there 1st class service was recognized and appreciated.

Regards,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundas, Canada
2 reviews
5 of 5 bubbles Reviewed January 11, 2014

We enjoyed our stay at C Hotel by Carmen's. The front desk people were very friendly and welcoming. The rooms were clean and stylish, with unique themed rooms. The food at the restaurant was great and the servers were accommodating and offered excellent service. We would highly recommend this hotel to others.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, January 22, 2014
Hi Sarah B, Thank you for your review.

By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon.

Sincerely,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Property: BEST WESTERN PREMIER C Hotel By Carmen's
Address: 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Phone Number:
Location: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER C Hotel By Carmen's 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 
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BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario

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