I was in Hamilton from Vancouver on the July 6-9 weekend and played Willow Valley on Sunday, July 8 th. When we booked our tee times several days earlier, we specifically confirmed no tournament was happening that day. However, we arrived on Sunday to find a tournament. We were either lied to over the phone or the staff member handling he calls is incompetent. When we arrived on Sunday and were concerned and considering cancelling and walking on somewhere else, the guy at the pro shop counter apologized but told us not to worry because it was a be ball, 9 hole tournament. Of course we were lied to again and he tournament was 18 holes. He round took 5+ hours to play. The five of us will never come back and we will tell as many of our friends and business colleagues as possible to steer clear. Terrible bush league service that is vey short sighted.
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