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“Disappointing”
Review of Airport Inn

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Airport Inn
Ranked #16 of 20 Hotels in Hamilton
Reviewed April 12, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Diane L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded April 16, 2014

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Reviews (258)
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64 - 70 of 258 reviews

Reviewed April 7, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Rhonda C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded April 10, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 3, 2014

I was in Hamilton on a business trip and stayed for a whole week, my accomidation was at Howard Johnson motel. First of all, the location was a perfect nice and quiet part of Hamilton. Although the establishment looked modest in size and scope I was quiet thrilled and suprised at the level of customer service experience. Starting from the friendly front desk staff who made me feel comfortable during my stay there and ensuring that my room was kept clean, that eveything was in its placed and working properly.

I would definately recomend anyone to stay at Howard Johnson, especially if you're looking to save quiet a bit of money (on longer stays) and are seeking curtious professional staff.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Dado D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded April 10, 2014

Dado D,

Thank you for your review on your recent stay with us. Thank you for your complement on our staff,and the service they provided you. We take pride in providing great service to all our guest, and staff. We are glad you enjoyed your week stay with us, and hope to have you again here if you return to Hamilton.
Howard Johnson Staff

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Reviewed April 1, 2014

It was filthy, decrepit, literally falling apart. I can't believe Howard Johnson and wyndham would attach their name to such a place.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded April 10, 2014

Scott B,

I would like to take this opportunity to apologize on your recent stay. Our ceiling in our stairway was leaking, due to a roof leak, but is now in for repair.. Our hotel is an older property, there for it gives us the advantage to set our price's very competitively.

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Reviewed March 25, 2014

I recently stayed here for business and was very pleased with the service. The staff was very friendly, and management ensured that I had everything I needed. The room was clean, and the bed was very comfortable. The hotel is also in a very accessible location. I would definitely return to this hotel, as well as recommend it to others. Cheers

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank Heavy-chevy92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded March 27, 2014

Thank you for your review Heavy-chevy92,

We are always pleased to here from our happy customers. We are glad you enjoyed your stay. On behalf of our staff and I, we hope to see you again in the future.

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Reviewed March 22, 2014

This hotel was ok for a quick place to stay, but bleak. The hallway had a leaking ice machine and the room needed updating. The breakfast was spartan. A positive thing was that the wireless came with the room. Wireless charges should be free in all hotels. not just places like this.

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christopher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded March 27, 2014

Thank you for your review Christopher A,

Plain but functional is correct, we are an older building, but that gives us the opportunity to provide competitive price's along with great service and amenities. We are in construction in repair the ceil leak and looking to upgrade our ice machine.
We hope to see you once again in the future.

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Reviewed March 15, 2014

Good value, friendly staff, bed was clean and comfortable, Hamilton Mountain location
overall average/good rating, stay was Feb/March 2014 -
I think it is prime location it just needs the right banquet/restaurant to move in to provide weddings/full service.
Catherine Johnstone

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank C_Johnstone2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded March 27, 2014

Thank you C_Johnstone2014,

We are glad you enjoyed your stay. We are always happy to hear from our happy customers. You are absolutely correct, is would be great to have a large banquet facility for all types of events here. With our large free parking area, it would be great and convenient.
We hope to see you once again in the future, thank you.

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Additional Information about Airport Inn

Address: 1187 Upper James St, Hamilton, Ontario L9C 3B2, Canada (Formerly Howard Johnson Hamilton)
Location: Canada > Ontario > Hamilton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Hamilton
Price Range: $55 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Airport Inn 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Cancelon, Hotwire, TripOnline SA and HotelQuickly so you can book your Airport Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Hamilton Hotel Hamilton
Hamilton Howard Johnson
Airport Inn Hamilton, Ontario

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