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“Not a good place to stay.” 2 of 5 bubbles
Review of Airport Inn

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Airport Inn
Ranked #16 of 20 Hotels in Hamilton
St. Augustine, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not a good place to stay.”
2 of 5 bubbles Reviewed September 6, 2013

Two nights with two rooms. The rooms were shabby, musty, and adornments mismatched and the cheapest they could find. Shower backedup in one room and the other had bogus repairs that looked incompetant. Sink spigot knobs fell off. Towels were thin and of poor quality. Breakfast was ok but only two tables to sit atwith others waiting. Next morning, the Discovery tv channel was filming an episode of
"Internet Encounters" which should give the best rating for this hotel as a No Tell Motel.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank worldrailtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this review, September 23, 2013
I want to take this opportunity to apologize for the poor service
you received during your stay at the Howard Johnson of Hamilton.
Your experience with our Howard John was not the quality of service
that we have promised to provide to our guests. Our Howard Johnson
promise is something that we strive to deliver to every guest every
day. There is no excuse that our staff did not fulfill that promise in
your case. Please accept our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

258 reviews from our community

Traveler rating
    9
    41
    39
    51
    118
See reviews for
69
55
26
52
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Davison
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 13, 2013

Could not close bathroom door (door not fitted to opening). No counter in bathroom. Air conditioner was covered by curtains which blocked its air flow. Queen bed tipped over if two people sat on the (foot) edge of it at the same time. Breakfast area only accommodated two couples/families at a time.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
1 Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this review, August 14, 2013
Thank you for taking the time to write to our Howard Johnson Customer Service
regarding your experience at our hotel. I am sorry that you were
disappointed with our accommodations and services. Your experience with our hotel was not the quality of service that we have promised to provide to our guests. We will be inspecting your room, and fixing any errors. With regards to there being not enough tables to accommodate you in our breakfast area, yes, you are correct and we have recently opened our meeting room, which is next the breakfast area for guests to sit and eat. There for providing a seating area for all guest when we are extremely busy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hamilton hotels

Niagara Falls, Ontario, Canada
1 review
4 of 5 bubbles Reviewed July 30, 2013

i would like to thank the howard johnson and their staff for their courteousy and hospitality during our stay. all the front desk staff were polite and very helpful and accomadating with all of our needs. the rates our very reasonable and have a great continental breakfast in which you can make your own homemade waffles.i would reccommend this hotel if you are in the hamilton area. two thumbs up for the cleanliness of the rooms and their courteous staff. I will be coming back here in the future.
thx Howard Johnson and to all their staff
Isaac Pierrot and Roxanne Miller

Room Tip: rooms up on the second floor are nice and quiet
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Isaac P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoHamiltonON, General Manager at Airport Inn, responded to this review, July 31, 2013
Isaac P,

Thank you for taking the time to post a review for us. We are glad you enjoyed your stay, and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Airport Inn

Property: Airport Inn
Address: 1187 Upper James, Hamilton, Ontario L9C 3B2, Canada (Formerly Howard Johnson Hamilton)
Location: Canada > Ontario > Hamilton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Airport Inn 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Howard Johnson Hamilton Hotel Hamilton
Hamilton Howard Johnson
Airport Inn Hamilton, Ontario

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