We picked this hotel partly because of the name and partly because of the location. Most Holiday Inn Express hotels are pretty updated and modern and you kind of expect a standard of accommodation. This one is not. The room is clean, but very dated. The furniture is from the 70's. Our first room smelled of strong stale cigarette smoke, and we asked for another room. The air coming from the second room AC was very musty. It stinks. When we asked about getting a new room to get away from the cigarette smell, the staff told us that they have been smoke free for 2 years but they still have several rooms that smell like cigarettes. They very graciously put us in a new room without question. The staff is very nice. Our second room just smells old. This hotel is tucked into an industrial area and near a highway. There is breakfast themed restaurant attached but not much else within walking distance. Fast food and other chain restaurants are within driving distance. I would stay elsewhere if I come back to Hamilton.
- Official Description (provided by the hotel):
- Quality Hotel Hamilton is the perfect choice for business as well as leisure travellers due to its exceptional location, proximity to all the key area attractions and businesses, and modern onsite facilities. Travellers looking for family friendly Hamilton hotels would not find a better place to stay at with their kids during their visit to Ontario. Quality Hotel Hamilton is a non-smoking hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hamilton Hotel Hamilton
- Holiday Inn Hamilton
- Hamilton Holiday Inn
- Quality Hotel Hamilton, Ontario