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“Great hotel”

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Staybridge Suites Guelph
Ranked #2 of 13 Hotels in Guelph
Certificate of Excellence
Reviewed May 28, 2013

We stayed at this hotel for a sporting event. We loved the full size fridge and all the mini kitchen had to offer. The bed and pull out were very comfy with nice bedding. We loved the breakfast included in or stay for each morning to get us on our way. They had batter to make your own waffles to a big variety of hot and cold breakfast items....all very good. They have a eating area that you could bring a large group and do your own food buffet that was very handy. A very nice hotel...very clean. I would definitely recommend this hotel.

  • Stayed: April 2013, traveled with family
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Thank sunworshipper222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 30, 2013

Dear Valued Guest,

Thank you very much for your encouraging review of your recent stay with us.

We are delighted to hear how much you enjoyed our hot buffet breakfast, your suite and amenities, and the space in which you enjoyed your dinner with the rest of your team.

We would be honoured to be your host hotel for your next sporting event!

Best regards,

Linsey Frey - Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 - 191 of 301 reviews

Reviewed May 27, 2013

As a group of 8 we booked the Staybridge as a central meeting spot. I arrived on Saturday morn at 9 knowing I couldn't check in till 3. Just thought I would visit with the girls for a few extra hours. Front desk said I could check in and settle in if I wanted. Anthony was so nice (even though there was no chocolate on my pillow!) lol. As our entire group was women we knew that we were going to be a little intoxicated and barbqing that we may be in trouble when it came time to cook. Anthony said he was off at 3 and would be glad to cook for us. So thoughtful but about 6 hours too early for us to eat. But really impressed all of us.
The front desk said we were more than welcome to eat in the dining room if we cleaned up after ourselves. With the barbq right out the door this made life so much easier.
After supper we had all decided a cup of coffee and cheesecake would be nice and we had neither. Theo must have heard us and fresh coffee at 9 o'clock came out of nowhere, he quietly approached our intimidating group and said he could get cheesecake delivered from the nearby Metro. Impressed again. We did decide against ordering out but the way the front desk staff helped us made us feel like we were at home.
With the work we do, we have stayed in may hotels and resorts. I must say this was was the most at home I have ever felt. Oh yeah we also received the priority club upgrade. This means we didn't have to check out till 2. So our once a year visit with girls across Canada didn't have to end at 12. Some of the dishes from our room ended up in another suite. We really were not sure what belonged where, we felt we got everything back in its place. I notified the housekeeping that if there was anything missing it would be in the other suite and she made us feel like it was no big deal and more worried if we slept well. (sleep yeah right)
Breakfast was fantastic we sat till noon in the lobby and even the kitchen people let us know when there was more fresh coffee even though breakfast ended at 10 30. It was home and I recommend a romantic weekend (for romantic weekend see if there is a room without a kitchen lol) also great for girls weekend again. If you book and say you don't want to cancel they give you a cheaper rate but you have to go.
Thanks again it was great! Only need fresh cookies at check in. Makes all the difference.

  • Stayed: May 2013, traveled with friends
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Thank hemi7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 30, 2013

Dear Valued Guest,

Thank you so much for taking the time to share your experience and leave such a wonderful detailed review. We always strive to ensure our guests have a positive experience and it is very encouraging to know we achieved this on your visit.

I am very proud to have the team we do, and I thank you for acknowledging them, and their efforts! I will definitely be sharing this review with the team, and I know they will be ecstatic when they read it.

We are so happy that we were able to assist you in having a great weekend with your girlfriends and provide you with a home away from home!

We do hope that you will stay with us again, and look forward to your return!

Sincerely,

Linsey Frey - Guest Services Manager

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Reviewed May 21, 2013

Our stay at Staybridge Suites in Guelph was great! We had a 2 bedroom suite which was great for our large family. The kitchen was also a big help with a big family. The hotel is very clean and the staff was very nice. They even accomodated us for early breakfast as the girls were dancing in a dance competition in town.

Room Tip: two bedroom suite
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  • Stayed: May 2013, traveled with family
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Thank JodieR198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 23, 2013

Dear Valued Guest,

Thank you once again for aknowledging the efforts of our team and leaving such a nice review! I know our staff will be very pleased when they read your review and I will make sure to share it with them all. I hope we have the opportunity to welcome your dance competition team back again next year!

Sincerely,

Linsey Frey - Guest Services Manager

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Reviewed May 21, 2013

I have stayed many nights at this property, and it is like home away from home. Staff are very professional,helpful and friendly. I enjoy the pool, exercise room and even enjoy the complimentary breakfast , every time. It is above the average , with a very nice selection for breakfast. The internet service is strong as well, with wi-fi .

Room Tip: close to 401 highway
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  • Stayed: April 2013, traveled on business
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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 23, 2013

Dear Valued Guest,

Thank you for your kind comments about our staff and the time you took to leave such a lovely review! We are always striving to give our guests the best possible experience we can, and it is a pleasure to read when we are meeting those expectations.

We are so happy we were able to provide a home away from home like atmosphere, and we hope we have the chance to welcome you back again sometime!

Best regards,

Linsey Frey - Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

I would recommend this hotel to everyone. Friendly and helpful staff, amazing rooms, great breakfast, good location, and so many extras......I don't even have a dish washer at home....but I did here. This is a place to stay, relax, enjoy and feel at home......not just a place to put your head on a pillow and grab a shower. I had an awesome stay....

  • Stayed: May 2013, traveled solo
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Thank jakamijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 21, 2013

Dear Valued Guest,

Thank you very much for taking the time to leave such a kind and positive review. It is comments like yours that keep our team motivated and able to keep providing excellent service to our guests.
It is a pleasure to know you thoroughly enjoyed the amenities and facilities our suites and property have to offer! We always try to provide a home away from home like atmosphere, and we are delighted that we have accomplished that!

Thank you so much for recommending us, and we hope we have the opportunity to welcome you back to the Staybridge Suites - Guelph in the future!

Best regards,

Linsey Frey - Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2013

Standard Staybridge, very nice suite, good space, good size kitchenette and location close to the 401 and the city of Guelph. Lack of recognition for Platinum Elite IHG, staff not very friendly and never smile, basically no skill of meet and greet. Due to the great property, I will give 3* for this hotel.

Room Tip: Don't expect too much for your elite status or you will get disappointed...
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  • Stayed: May 2013, traveled on business
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Thank Mario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 21, 2013

Dear Valued Guest,

Thank you for your candid review. Please except my sincerest apologies for the lack of friendly service and PCR Platinum Elite recognition on your most recent stay with us.
While I am happy to hear that you enjoyed your suite and the location of our property, I am disappointed that we were not able to offer you the typical friendly service that guests have come to know and love about our property.
Please be assured that a positive guest experience is always our main objective, and that we will certainly try our best to meet your expectations on your future visits.

As always we appreciate your review and will use these comments to help serve our guests better in the future.

Sincerely,

Linsey Frey - Guest Services Manager

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Reviewed May 7, 2013

We were in town for a wedding so only stayed one night. If I ever need to be in a hotel for an extended stay, I'll be calling Staybridge first. The rooms are amazing! The kitchen has a 2 burner stove-top, apartment size fridge, dishwasher and microwave. The free wi-fi is a definite plus since a lot of other hotels charge for it. Bathroom was extremely clean. My only dislike is the pillows. I found them too fluffy and a bit lumpy.

  • Stayed: May 2013, traveled with friends
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Thank WendyS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linsey F, Manager at Staybridge Suites Guelph, responded to this reviewResponded May 13, 2013

Dear Valued Guest,

We would like to thank you for sharing your most recent experience at our hotel with the Tripadvisor community. We are very delighted to know you enjoyed your stay and the suite amenities we have to offer.

Thank you for thinking of us for your future travels, and we look forward to your return!

Best Regards,

Linsey Frey - Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Guelph

Address: 11 Corporate Crt, Guelph, Ontario N1G 5G5, Canada
Phone Number:
Location: Canada > Ontario > Guelph
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Guelph
#1 Best Value Hotel in Guelph
#3 Business Hotel in Guelph
Price Range: $116 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Guelph 3*
Number of rooms: 120
Official Description (provided by the hotel):
Staybridge Suites Hotel Guelph is the ideal choice for your extended stay needs. The Staybridge Suites Hotel is located near Highway 401 and Highway 6 North, 45 minutes from Toronto Pearson International Airport (YYZ) and 40 minutes from Hamilton John Munroe (YHM) Airport. The Staybridge Suites offers near proximity to the University of Guelph, Cambridge Butterfly Conservatory, River Run Centre for the Performing Arts, Guelph Civic Museum, John McCrae House, St. Jacob's Farmer's Market, African Lion Safari, Downtown Guelph Shops, Restaurants, Stone Road Shopping Mall, and Bingeman's Water park. Our hotel is minutes from Toyota, Denso Manufacturing, Linamar, Metso, Cooperators and various Ministry Government offices. The Staybridge Suites offers apartment like suites with all the conveniences of home to suit your extended stay or short term hotel needs. Our pet friendly hotel offers suites with fully-equipped kitchens, cable TV, Pay-Per-View, free wireless Internet and direct dial phone with personalized voicemail. Features Our Extended Stay Guelph hotel has value packages to explore the amazing activities of the area. Besides the daily hot buffet breakfast, also enjoy our complimentary Social Reception every Monday, Tuesday and Wednesday. Also enjoy our heated indoor swimming pool, fitness center, theater room and business center. All rooms have complimentary hi speed wireless Internet. ... more   less 
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Also Known As:
Staybridge Suites Guelph Hotel Guelph
Staybridge Suites Guelph Ontario

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