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“Fish n chip night with soccer team”
Review of shakespeare arms

shakespeare arms
Ranked #14 of 396 Restaurants in Guelph
Cuisines: British
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed April 25, 2013

Great night, fish n chips were great served hot. Can recommend this pub all meals served hot and reasonably priced. Wings are the best in Guelph

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Thank Philip T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (235)
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193 - 197 of 235 reviews

Reviewed April 23, 2013

went with my ball team for wings and beer tonight. wings were adequate until i bit into the raw one. my server (sam according to the receipt) didn't offer an apology, but did offer the insight that it was likely due to that wing being larger than the others (an observation both brilliant and useful). when the bills came, she had removed the price of one wing from my bill, but had added a charge for extra sauce which i did not order. i told her about this inaccurate charge, she questioned me about it again, i repeated myself, and she walked away saying "you don't have to be rude about it".
after serving raw chicken to a customer, removing the price of one wing from the bill seems inadequate. calling that customer rude after potentially giving them food poisoning and then adding extra charges to their bill is beyond inadequate. it's stupid and terrible service. i've been going to this pub for a long time, but certainly won't be back after this terrible experience.

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1  Thank my_hair_is_on_fire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

I loved coming to Shakespeare's Arms over the past few years for great cozy interior and nice food. The last few visits, however, really disappointed me and each visit was worse than previous one. The selection became smaller and the food became worse and worse.

One of the last visits I ordered meat loaf and they brought it barely lukewarm and with cold uncooked vegetables (menu says served with cooked). Last time we went there we waited for almost an hour to bring fish and chips (during middle of the day, wasn't even busy) and when I finally got the food, the chips tasted stale and the waitress forgot to bring tartar sauce. She apologized and went to fetch it, but apparently forgot.

Two years ago, I would have rated Arms 4/5 easily, but unfortunately now I really can't recommend it to anyone. You might like beautiful and cozy interior and friendly staff, but don't expect much from this place in terms of food or service.

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2  Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

Great pub style food,anything from graet scotch to several beer choices,staff are extra freindly and the locals who frequent this place wont scare you away from comming back,therer is live music some nights call ahead,get there early for seats.Its an experience.

1  Thank Seadays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Comfortable atmosphere, nice beer and ok food.
Just sometimes that the food taste stay the same.
The service is actually depend on person, thus in average is fine.

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Thank Danko43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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