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“Nice size room & Clean” 5 of 5 bubbles
Review of Clarion Hotel & Conference Centre

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Clarion Hotel & Conference Centre
Ranked #1 of 6 Hotels in Fort Erie
Certificate of Excellence
essex county
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice size room & Clean”
5 of 5 bubbles Reviewed May 24, 2013

We travel a few time a year to visit family, in the area. We have been doing this for years. The hotel we stayed at in the past was right in the town our family lived. It was convenient , however the cleanliness was terrible and the place smelled like smoke. I am so happy with the Clarion, it is clean , friendly, with very helpful staff. I am surprised that being a choice Hotel like the one we stayed at in the past that they differ so much in how they are maintained. We will be back again for sure. Thank You for the pleasant stay.

Room Tip: Has a pool, exercise room, restaurant, and a Bar.
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager190, Manager at Clarion Hotel & Conference Centre, responded to this review, May 31, 2013
Dear Rita R,

Thank you so much for taking the time to write a review on Trip Advisor about your recent stay. We pride ourselves on our cleanliness and great service and I am glad you had a great stay.
We look forward to welcoming you back!

Sincerely,
Jonathan George
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    65
    84
    22
    6
    3
See reviews for
67
54
7
32
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
St.catharines Ontario, canada
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

We won a stay here from (EVAC's silent auction!)* Not living too far from here, but rarely, if ever go to Fort Erie* maybe (The Friendship festival mainly) We enjoyed the stay.. Lots of parking. Nice drive in, close to golf, shopping, food :) It is very nice coming in. We stayed in a standard room with our 2 kids. IT was pretty quiet. I did hear a few number of small groups of people loudly coming in around 2-2:30am But I guess they have no control over that.... just never noticed it happening anywhere else we have stayed in the past (since it happened a few times, It did keep me up-wake me up, luckily not the kids*).... but we noticed a wedding was booked here too.. maybe part of their party? Anyways the rooms were clean, nice, comfortable beds - pillows, nice pool- the kids enjoyed it, I think it could have been a tad warmer (for indoors pool) BUT the hot tub was more then warm!! Nice clean area,nice gym) Staff seemed nice-helpful. We thought it was nice, and pretty big for the area. Great food is across the street :)

Room Tip: nice place I dont think you will be disappointed.
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Green_fam3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 4, 2013 via mobile

The staff at this hotel are very friendly. The food at the restaurant is good, hotel is very clean. The pool was very clean, the change rooms were as well. The whirlpool was very clean as well but very hot. The price was a little steep in regards to what you get but overall I would stay at this hotel again.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shawna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redcliff
Level Contributor
61 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

When we arrived, I noticed that there were very few cars in the parking lot. I saw that as a good thing since it would be easy to get a room. Check in was smooth and the woman at the counter was friendly. The room was clean and I noticed that the mattresses looked like they had never been used. I also noticed that the time on the alarm clock hadn’t been changed even though the switch to daylight savings time was over a week ago. Our room had a refrigerator and an old tube TV. The toilet didn’t flush properly and it took a few tries to flush what the last guest had left behind. The flushing problem might be a hotel wide since we could hear other guests flushing several times. Other than that, the hotel was very quiet and I didn't hear anything all night. I thought the bed was comfortable but the pillows were too soft. My wife thought the bed was too hard. My overall impression of the hotel is that it's a clean and quiet facility that's underused..

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chemicalguy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 29, 2013

yes it needs new furniture, but it is always clean and very comfortable.
It is best to go "off season" and not when there is a hockey tournament at the nearby hockey rink.

The resturant is only open for breakfast and supper, BUT the food is the BEST. (and it is fresh) There is no lunch.

We will go again for a quick get away as the room we take has two bathrooms and a separate bedroom so if guests stop by they are not in your bedroom.

:-)

Room Tip: Away from Highway Higher floors Ask to not be near everybody else! Who cares about the cleaning st...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank margeCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAMILTON
Level Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed March 28, 2013

I've stayed at this hotel before when it was a Holiday Inn and was always quite satisfied. This time my toilet overflowed at 2AM. It took more than one attempt phoning the front desk until someone answered. Turned out that the only guy on duty was busy fixing problems in other rooms. When he finally arrived in my room he mopped up the bathroom floor & plunged the toilet. He was unable to do anything about the hall carpet which was drenched and was unable to guarantee that this wouldn't happen again. I was clearly distressed but there was no offer of a new room. So I now had a bathroom floor and carpet in the entry hall still wet with toilet water from a flush and I was expected to stay in that room.

I spoke to the front desk the next morning making it clear what I expected. When I returned that night they offered a different room if I was unhappy with the clean up job they'd done. For me that was a bit late for the offer.

Other than this incident the room was OK...nothing special. The bed wasn't the best I've ever slept in but it was OK. There was a table and chairs in the room but no electric outlet near the table, so using a computer was not comfortable. The WI-FI seemed fine. Their restaurant is no longer open for lunch but there are options a short drive or walk away. For me, even if there had been no incident with the toilet, this room is slightly overpriced.

  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank haz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, Canada
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 21, 2013

We stayed here one night in a King Suite and were very impressed with the room, it was very large, had a fireplace and the whirlpool tub was also clean and in good condition. The bed wasn't the greatest and some furnishings could be updated but overall it was well kept. The pool and hot tub were very nice. The restaurant was good, although it was supposed to open at 5:00 pm for dinner, when we were there it didn't open til 5:30 which turned out to be a bit of a problem for us. Overall, my wife and I enjoyed our stay here, it's very close to the border,and would not hesitate to return.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dustin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Centre

Property: Clarion Hotel & Conference Centre
Address: 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
Phone Number:
Location: Canada > Ontario > Fort Erie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Fort Erie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Number of rooms: 107
Official Description (provided by the hotel):
Enjoy Excellent Service Above Hotels In Fort Erie If quality service is important to you, then you belong at the award-winning Holiday Inn Hotel & Suites of Fort Erie / Niagara Convention Centre. Our hotel near Niagara Falls is conveniently located near Queen Elizabeth Way to keep you connected to Buffalo, NY, Toronto and downtown Fort Erie, Ontario. Our hotel's location at the 'Gateway to Canada' ensures you'll find plenty of attractions nearby. Our hotel's location on Lake Erie and proximity to Niagara River and Niagara Falls gives you plenty of outdoor options. You can also visit the local wineries, tour Old Fort Erie, or go shopping at the many markets surrounding our hotel. Fort Erie Civic Centre Complex, Town Hall, Erie Personnel Corporation and other businesses are also convenient to our hotel's location. Fort Erie business travelers benefit from our corporate amenities, including seven meeting rooms, an exclusive Executive floor and a 24-hr Business Centre. We go beyond other hotels on Lake Erie to give you a comfortable stay. You can eat at Freeland's Restaurant and Lounge, play games in the Arcade and relax in the indoor, heated pool, whirlpool or sauna. Each room has triple-sheeted bedding, a large TV and a work area with free high-speed Internet access, and many rooms have mini-fridges, fireplaces, Jacuzzi tubs and more. For an excellent stay in Fort Erie, Ontario, our hotel's staff invites you to the Holiday Inn. ... more   less 
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Also Known As:
Clarion Hotel And Conference Centre
Holiday Inn Fort Erie
Fort Erie Holiday Inn
Clarion Hotel & Conference Centre Fort Erie, Ontario, Canada

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