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“Terrible food, bad experience”

Montana's BBQ & Bar
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Ranked #13 of 316 Restaurants in Cambridge
Certificate of Excellence
Price range: $9 - $23
More restaurant details
Restaurant details
Dining options: Dinner, Reservations
Description: Montana’s is all things BBQ to all people. Whether you’re in the mood for southern style in-house smoked ribs and pulled pork or looking for some Canadian BBQ flavour across our burgers, steaks and sandwiches; Montana’s has the perfect atmosphere to bring the family or meet up with friends. Fire up the good times at Montana’s BBQ & Bar!
Toronto, Canada
Level Contributor
42 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Terrible food, bad experience”
Reviewed June 25, 2013

We often go to the Montana's in Kitchener and we love it and have never had issues there, so when we visited the Montana's in Cambridge, we expected the same level of food quality. We ordered a kids meal for my son and, as usual, we ordered apple slices as his side dish. Normally at the Kitchener location, we get a small soup bowl full of apple slices (at least 10 of them), so I was appalled when the Cambridge location gave us THREE apple slices in a tiny dish (the same size dish you get to put soy sauce in at a Japanese restaurant)...I immediately made a comment to the waitress (who seemed oblivious to the fact that this portion was unacceptable) and she brought us some more apple slices. I had ordered a southern fried chicken sandwich and it came out BURNED, I actually had to tear off pieces of the chicken because they were inedible. Whoever was working in the kitchen that day was either sleeping or just didn't care because the food quality was a joke...and of course the waitress didn't bother checking the food before she brought it out to us either. The atmosphere was noticeably different than other Montana's locations....normally, the paper that they put over the tablecloths (the ones you colour on), fill up the whole table and even hang off the sides of it, but at Cambridge, all of the tables were only 60% covered by the paper....whoever is running this location is clearly cheap and is trying to cut corners wherever they can (and hoping nobody notices). I was extremely disappointed with my experience here and will not be returning...I'm going to stick to the Kitchener location where they know what they're doing and actually care about the customers.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank toheavenlyhands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Visitor rating
    62
    39
    23
    11
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cambridge, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fun Time!”
Reviewed April 23, 2013

The service was excellent and the waitress was nice and talkative. The macaroni and cheese with bacon was delish. Good place for dinner. Went two days in a row!

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Love Montana's Cambridge”
Reviewed March 13, 2013

We love this location, staff are always very friendly and food is always delicious!! My wife and I had all you can eat ribs and our kids ate off the kids menus- they loved that their meals came in canoes and they brought them home.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bella9987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Same as every Montana's”
Reviewed March 4, 2013

Same as every Montana's. We always order the Cobb salad with honey mustard dressing. It used to come with the famous cornbread, but apparently salads don't come with it anymore. The bacon is very fatty and chewy as usual. Latest visit, they were very understaffed. We sat in the bar because it took forever for someone to come seat us so we just sat ourselves as you can in the bar. Every customer that walked in waited and waited and when one made a comment that they thought "No one would ever come" the staff member didn't acknowledge it at all. Other wise, it was fine.

Visited March 2013
Helpful?
Thank Layne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Ontario, Canada
Level Contributor
34 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“pulled pork nachos - so good”
Reviewed February 10, 2013

Food was good and plentiful. Bit of a wait for a table on a Saturday evening. We enjoyed our family dinner and the server was great.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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