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“I'd Stay Again”

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Cambridge Hotel and Conference Centre
Ranked #5 of 10 Hotels in Cambridge
Certificate of Excellence
Reviewed October 20, 2013

Stayed for one weekend night with midsize conference group while attending a two-day conference at the hotel. The service ranged from okay by some employees to excellent by most. As other reviews have stated, it's quite busy on the weekend. There's no pool but that may keep away some of the occasionally noisy sports teams you sometimes find during weekend hotel stays. Food was better than average and other than a less than ideal pillow situation and a bathroom that looked clean but in need of some minor renovations, I was pleased with my stay. I'd be back...with my own pillow.

  • Stayed: October 2013, traveled on business
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1  Thank Nearby_Nerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 24, 2013

Thank you for taking the time to share your comments about your recent at the Cambridge Hotel & Conference Centre! We are pleased that you enjoyed your stay! I apologize that our pillow was not to your liking. We are currently looking into different pillow options to be able to offer our guests different options based on their preference. Thank you for advising us on the bathroom. With time, items may need to be updated and/or maintain and we have a dedicated maintenance staff that do just that.

Thank you again for your comments! And we hope to see you and your group again soon!

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250 - 256 of 409 reviews

Reviewed October 18, 2013

The hotel was clean and very quiet. Any contact with staff was pleasant and helpful. Our online request for extra pillows was taken care of when we arrived in our room. We had a medical problem that was handled with speed. My husband's blood sugar dropped around 4 AM and we had no food with us. A call to the front desk brought orange juice and granola bars to our door within minutes.

  • Stayed: October 2013, traveled as a couple
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1  Thank JER4076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 20, 2013

Thank you so much for sharing your comments on TripAdvisor! We are so pleased that you enjoyed your stay at the Cambridge Hotel & Conference Centre! It was our pleasure to accommodate your requests prior to your arrival and during your stay! Thank you again, and we hope to welcome you back again soon!

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Reviewed October 11, 2013

A group of 16 ladies met at this hotel for a nurse's reunion. We reserved rooms for our overnight stay as well as a king executive suite that doubled as our hospitality room. The reception staff were pleasant and accommodating. When I needed assistance with WIfi, the young lady on the desk that afternoon asked me to bring my computer down and she set it up for me...with a smile. Our accomodations were clean and bright. The room we used to meet in was large enough for everyone to gather and chat. The service from the group management staff, both Michael and Kathleen, was both efficient and welcoming. All of our needs were met to make our stay pleasant. We did have one glitch with the rooms that were being held for us but Kathleen went out of her way to make things right.
We reserved a table for dinner and ordered from the menu and had seperate bills, a point that was important to our group. There were two servers attending to us and our meals were served hot and promptly. The food was delicious and reasonably priced. Also, include with the price of our room was a complimentary hot breakfast buffet. Even if we had to pay, it would have been worth the price. Most of us arrived for breakfast around 9:30AM and the dining room and buffet was very busy. The kitchen was struggling to keep up with fresh, hot food. Another time we would got to breakfast later as the croud was gone by 10:30AM.
Overall everyone was impressed. It was unanimous that we will be returning here when we meet again next year.

  • Stayed: September 2013, traveled with friends
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Thank lnlaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 16, 2013

Thank you for taking the time to share your comments with us! We are so pleased that you and your group enjoyed their stay with us! It was our pleasure to assist you and your group with the anything we could! I'm glad you enjoyed your meals with us as well! Thank you again for your feedback! And we hope to welcome you back soon!

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Reviewed October 9, 2013

I stayed for the night at this property because a friend recommended it to me. The location was great with easy access on and off the 401. The place was very clean and quiet and at a better price than a couple of "Economy Type" properties along the same street.

The staff and facilities were excellent.

  • Stayed: October 2013, traveled on business
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 11, 2013

Thank you Michael for taking the time to write a review on Trip Advisor! We are so pleased that you enjoyed your recent stay at the Cambridge Hotel & Conference Centre! Our goal is to provide excellent customer service and clean comfortable room! Thank you again for your comments and we hope to welcome you back again soon!

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Reviewed October 4, 2013

We had the opportunity to stay at this hotel for a family wedding and had the best customer experience. From check-in to check out the staff were excellent. Very friendly and helpful. The rooms were spacious and clean and beds comfortable. The staff went out of their way to help out with wedding preparations like handing out welcome bags to our guests on check-in and providing us with a room so we could have a casual get together with guests the night before the wedding. The buffet breakfast was excellent. The location is good just off the 401 wih easy access and close to shopping. I would definitely stay at the hotel again.

  • Stayed: September 2013, traveled with family
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Thank CAM0137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 7, 2013

Thank you for taking the time to share your comments on TripAdvisor. We are so happy that you enjoyed your stay with us! It was a pleasure to welcome you and your group to our hotel! We take pride in making your stay a pleasant and memorable one! And it is our pleasure to assist in making your event more enjoyable! Again, thank you for your feedback, and we hope to welcome you back again soon!

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Reviewed September 30, 2013

The check-in staff were very helpful and friendly. They made check-in very easy after a long drive. Our room was very comfortable and roomy. The bed and pillows were very soft and made for a very good nights sleep. We were in Cambridge for a wedding that was hosted by this hotel. After check-in to our room we went to one of the conference rooms for pizza and drinks. The room was connected to a bedroom of the father and mother of the bride. Our first morning we went to the restaurant for breakfast. The food was very good and price was right ($10). I would highly recommend this hotel to anyone visiting the Cambridge area. This hotel is just off highway 401 so it was very easy to find.

Room Tip: Our room was on the 3rd floor very near the elevators and ice/drink machine.
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  • Stayed: September 2013, traveled with family
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Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 3, 2013

Thank you for taking the time to share your comments on TripAdvisor! We are very happy that you enjoyed your stay at the Cambridge Hotel & Conference Centre! It was our pleasure to welcome you and you group to our hotel! We are pleased that you enjoyed the food, and the conference room served your group well! The comfort of our rooms and the quality of our service is important to us, and we love to hear we are doing a good job!

Thank you again for sharing your comments! We hope to welcome you back again soon!

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Reviewed September 26, 2013

We stayed there as part of the wedding package last weekend. The room was nice clean and roomy. The price was excellent considering it was part of a wedding package. I love the shuttle to the Cambridge Mill. Overall a nice stay.

  • Stayed: September 2013, traveled with family
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Thank DizzieLizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie-Anne A, General Manager at Cambridge Hotel and Conference Centre, responded to this reviewResponded October 1, 2013

Thank you for taking the time to share your comments on Tripadvisor about your recent stay with us! We are so pleased that you enjoyed your stay!

It was a pleasure to have you and the rest of your wedding group stay with us! It is true that our rooms are spacious! And cleanliness is very important to us!

Thank you again for your comments, and we hope to welcome you back again soon!

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Additional Information about Cambridge Hotel and Conference Centre

Address: 700 Hespeler Rd | Highway #24, Cambridge, Ontario N3H 5L8, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Cambridge
#3 Romantic Hotel in Cambridge
#5 Business Hotel in Cambridge
Price Range: $89 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cambridge Hotel and Conference Centre 3*
Number of rooms: 138
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Also Known As:
Cambridge Hotel And Conference Centre Ontario

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