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Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Ranked #3 of 10 Hotels in Cambridge
Certificate of Excellence
Reviewed March 3, 2013

We went south for a vacation and ended up at the Cambridge Homewood suites. Best place ever to spend a few relaxing days. The location is great. Lots of restaurants near by. The pool was clean and warm. the rooms are in great shape. The food at the hotel was well done. We will be back.

Room Tip: The staff is excellent and will bend over backwards to make your stay fantastic.
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  • Stayed: February 2013, traveled with family
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1  Thank riytwae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded March 4, 2013

Thank you and we always appreciate our valued guests sharing thier experiences on Trip Advisor. We feel our hotel is quite unique with its offerings, as you mentioned the spacious suites, complimentary breakfast and dinners, and friendly team members and while there are numerous hotels in the area, we are so happy you and your family have chose us to stay with us. We look forward to being your "home away home" again!

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502 - 508 of 595 reviews

Reviewed February 16, 2013

I travel for work a lot and this is a very clean hotel. The rooms are large, witha full kitchen. The breakfast and evening meals are plentyful and very well maintained.The staff is nice and housekeeping attentive. They have security in the evening which was very nice to have. I will stay again!

  • Stayed: February 2013, traveled on business
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1  Thank summer7708123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded February 21, 2013

Thank you and we always appreciate our valued guests sharing thier experiences on Trip Advisor. We feel our hotel is quite unique with its offerings, as you mentioned the spacious suites, complimentary breakfast and dinners, and friendly team members who truly know what it means to impress our guests. We are so happy you and your family have chosen us to stay with!

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Reviewed January 30, 2013

My suite was sweet!
Full fridge with ice maker, full microwave, two burner glass stove top, even a kitchen sink with garburator. Kitchen table. Two big flat screen TV`s.
Great breakfast, waffle station, staff, location.
Pool could have been warmer, hot tub could have been hotter and jets could have been harder. All in all the Hilton was Great.
Will stay again if in Cambridge area. :)

  • Stayed: January 2013, traveled on business
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Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded February 1, 2013

Thank you and we always appreciate our valued guests sharing thier experiences on Trip Advisor. We feel our hotel is quite unique with its offerings, as you mentioned the spacious suites, complimentary breakfast and dinners, and friendly team members and while there are numerous hotels in the area, we are so happy you chose to stay with us. If you ever back in the region, we look forward to being your "home away home" again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

Homewood Suites in Cambridge is everything you would want and expect out of an extended stay/business hotel location. The staff is very friendly and the hotel is very clean. The staff is willing to go out of thier way to ensure you have a great visit and experience.

One note, the Whirlpool is not a hottub style whirlpool, instead it is at the same temp as the main pool. This was a surprise when I first got there, but once it was explained to me, I was good with it.

When I had a maintenance issue, the maintenance staff was quick and fixed the problem correctly the first time.

Room Tip: Top floor is the quietest.
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  • Stayed: January 2013, traveled on business
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded January 30, 2013

Thank you and we always appreciate our valued guests sharing thier experiences on Trip Advisor. We feel our hotel is quite unique with its offerings, as you mentioned location and friendly team members who truly know what it means to "WOW" our guests. We are so happy you have chosen us to stay with and look foward to seeing you again in the future!

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Reviewed January 17, 2013

WE stayed here for two nights for a girl's hockey tournament. Exceptional rooms with 'suite' design which is ideal for families and tournament gatherings. The staff wee excellent, and accommodated us well. Great breakfast to top it off. we will try to stay here for every Cambridge tournament.

  • Stayed: January 2013, traveled with family
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2  Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded January 18, 2013

We thank you and appreciate you sharing your experience on Trip Advisor and thank you and your team for choosing us as your hotel to stay with! We also feel our hotel is the perfect setting for sports teams to stay and enjoy with our unique offerings, as you mentioned the larger suites and complimentary breakfast. Again, thank you and we look forward to you and your sports team staying with us again

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Reviewed January 13, 2013

Great family hotel - breakfast was quite good (waffle station, etc), nice (although small) pool and hottub, good fitness centre, great location. Staff were exceptionally friendly. Wireless internet in the rooms were a bonus too.

  • Stayed: January 2013, traveled with family
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Thank janetrrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded January 15, 2013

We thank you and appreciate you sharing your experience on Trip Advisor and thank you for choosing us as your hotel to stay with! We feel our hotel is the perfect setting for sports teams to stay and enjoy with our unique with its offerings, as you mentioned the larger suites and complimentary breakfast and complimentary WiFi throughout the hotel. Thank you and we look forward to you and your sports team staying with us again!

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Reviewed December 30, 2012

We just stayed at property between Christmas and New Years. First problem was that our room had not been properly cleaned. There was either dried vomit or food splattered on the wall near the sofa, and dirty dishes in the dishwasher. Also, after three days stay, it was obvious that public through fares were not being cleaned (an accumulation of road salt and old Cheerios).

On our last morning the fire alarm went off at 7am. It was very fortunate that we were packed and on our way out the door for check out or we would have missed our flight. Apparently there was a carbon monoxide leak and equipment needed to be fixed before people could get the all clear to go back to their rooms.

I am giving hotel three star because they need quickly address noise issues, before we could complain and because it is adequate in general and staff is nice.

  • Stayed: December 2012, traveled with family
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Thank elizabeth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmaccallum, Front Office Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this reviewResponded January 1, 2013

Thank you very much for your post! The feedback of our guests and their experience is an invaluable tool we use to ensure we are on the right track our make ourselves better. I am truly sorry to learn your time with us was not as you expected it would be. The cleanliness of our hotel both inside our suites and in our public areas is something we take seriously, your comments will certainly be used to help us improve. Additionally I would like to apologize for the alarm being sounded as you were preparing to depart. I assure you that the alarm was not do to a faulty system or carbon monixide rather a smoke detector that was sounded in our kitchen area. I will admit I have also been frustrated by the disruption of the life safety devices however I do appreciate the assurance they give me for the safety and well being of our associates and guests.
Again I would like to apologize that your overall experience was less than you should expect from us. I would love the opportunity to learn more your stay with us. I can be reached at 519-220-2855 and invite you to contact me at your convenience to discuss further.

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Additional Information about Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Address: 800 Jamieson Pky, Cambridge, Ontario N3C 4N6, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cambridge
#1 Business Hotel in Cambridge
#2 Romantic Hotel in Cambridge
Price Range: $140 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Cambridge-Waterloo, Ontario 3*
Number of rooms: 108
Official Description (provided by the hotel):
Make yourself at home at the Homewood Suites by Hilton® Cambridge-Waterloo. Conveniently located west of Toronto, this upscale, residential style hotel is situated just off Hwy 401 in Cambridge. We've perfected the extended stay hotel experience by combining all the comforts of home with our passion for making every guest feel welcome. Whether you're traveling for business or pleasure, our friendly staff takes pride in satisfying your needs. Come and Make Yourself at Home® and enjoy our:~Suite Start® Hot Breakfast~Evening Welcome Home Dinner Reception, Mon - Thurs~Spacious Suites with Kitchenettes~Basketball Court, Fitness Centre, Executive Centre, Suite Shop and BBQ. ... more   less 
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Also Known As:
Homewood Suites Cambridge
Homewood Cambridge
Cambridge Homewood Suites
Homewood Suites By Hilton Cambridge-Waterloo, Ontario

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