Today's visit to this restaurant was my fourth in the last 6 months. My niece took me the first time promising that I would love their burger - it IS fantastic! We've also tried other menu items and really have not been disappointed with any of our choices. The food is really good but I wish the service was better. Each visit has been during slow times in the restaurant, usually between 2pm and 4pm, so I don't understand why our servers have always messed something up with our orders. My first visit was the only one where the waitress got everything right. On another occasion, one of us was served a chicken wrap ordered by a different table and those people got the wrap we had ordered. The waitress was hardly apologetic. I guess since they were both made with chicken (one grilled, one deep fried) that it wasn't such a big deal. As for today's visit, we were the only ones seated in the dining area while some others were seated in the bar area. Our server forgot our appetizer so we ended up having it after our meals. I would hate to see how overwhelmed these waitresses would be if they had a large crowd to serve.
I will stress again, Gator's Tail has a great burger. I know now that it is clearly one of the only reasons I go back to this restaurant.
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