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“Excellent Stay”

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Travelodge Cambridge - Waterloo
Ranked #8 of 10 Hotels in Cambridge
Mattawamkeag, Maine
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent Stay”
Reviewed October 9, 2012

On a trip to visit a friend have stayed here on several occasions and havent had a bad night yet, they have a cont. breakfast in the morning with only cereal and breads bagels etc, and coffee and juices nothing special. I usually eat at a couple of the local restaurants for breakfast and brunch instead anyways. Rooms are comfortable and reasonably priced and staff was very friendly. There is a little pub attached on the ground floor and has excellent meals and drinks, waitresses are very friendly and food specials every day and good selection of canadian and imported beers. I do plan on staying there in the future and would recommend it for anyone.

  • Stayed April 2012, traveled solo
    • Value
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Helpful?
Thank fireeater77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
CLAREMONT
1 review
Reviewed October 1, 2012

The room was old, carpet was musty smelling. When we walked into our room my husband almost fell down the two stairs that seperated the entry/bathroom area from the bed area. The bed looked clean, the TV was very old, bathroom was in need of a facelift, linens looked clean.

  • Stayed September 2012, traveled as a couple
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Review collected in partnership with Travelodge

Helpful?
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2012

Basic room, continental breakfast and hotel but I knew that going in. Terrible pillows. Smoke detector beeped all night long.

  • Stayed September 2012, traveled with family
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Review collected in partnership with Travelodge

Helpful?
1 Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
2 reviews
Reviewed September 26, 2012

The room was fairly clean but the bathroom could have been cleaned more effectively. The morning breakfast was good with lots of variety. The wireless internet was not very goood. I really couldn't get onto it and definitely couldn't watch the livestreaming I wanted to watch. They need more bandwith for the number of users - the hotel was filled to capactiy.

  • Stayed September 2012, traveled with friends
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Review collected in partnership with Travelodge

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POWASSAN
1 review
Reviewed September 24, 2012

This hotel was very conveniently located but for $139 a night you would expect more than what you got! The floor in the room was uneven and the carpets in both the room and hallway were very worn. The tub was very chipped and the tile floor under the sink was filthy. Security door at the side of the hotel was never locked, as it never latched when closed. Only two towels provided for a room with two queen beds.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review, September 26, 2012
Dear Guest,


Thank you very much for taking the time to share your concerns with us. Our aim is to ensure all guest concerns are dealt with in a timely manner. Our entire staff strives daily to ensure that all guests have an excellent stay at our hotel. We regret that we fell short of your expectations.

The Travelodge Cambridge will be addressing all the issues you have stated in your review and I assure you that with the help of your review we will strive to better our premises in every which way we can. Reviews such as yours are extremely important to us and we take all our guest suggestions very seriously. At the end of the day it is your "Our Guest" that makes us the hotel we are.

I hope you were able to enjoy the additional amenities offered, such as the complimentary continental breakfast as well as our newly renovated on-premise restaurant - Archie's Bar & Grill.

We at the Travelodge Cambridge strive to achieve the best in hospitality and we thank all our guests that provide us with feedback that ensures that we achieve that goal. I would like to personally apologize to you for falling short of your expectations, should you choose to stay with us again, we will ensure you receive the service our hotel prides itself with.

We wish you the greatest success and hope that you will allow us the opportunity to better serve you in the future. Please do not hesitate to contact me if you have any further concerns.


Sincerely,

Raheel Jessani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SEAFORTH
2 reviews
Reviewed September 24, 2012

Plowed competitively at the International Plowing Match and Rural Expo hosted by the Waterloo Region. Had friends who had booked a room at this hotel and decided to book there as well since it was only 20 minutes from the Match. Asked for a non smoking room and the sign on the outside said non smoking but all you could smell in the room was stale cigarettes and the first when i went to go to the bed there were two body sized brown marks on the sheets. The cleaning ladies kept the room as clean as they could but...

  • Stayed September 2012, traveled on business
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Review collected in partnership with Travelodge

Helpful?
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plantagenet, Canada
1 review
Reviewed September 11, 2012

l and lyne stayed there Aug,3 to Aug,4/12 and July /12 for 4days,its a great place to stay,the price is good,rooms are nices and clean and the bathroom are clean too,beds are comfortable the continenta breakfast is graet,its quiet there and they have a laundry room now too ,the staff are friendly and helpful,its close to everything,l would recomended that you stay there my wife lyne and l we stayed there for years

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Cambridge - Waterloo

Property: Travelodge Cambridge - Waterloo
Address: 605 Hespeler Rd, Cambridge, Ontario N1R 6J3, Canada
Location: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #8 of 10 Hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Cambridge - Waterloo 2*
Number of rooms: 59
Official Description (provided by the hotel):
Cambridge's best value & service guaranteed! On business or leisure we want you to stay with us. Your stay includes complimentary buffet breakfast, Free Wireless Internet, tea/coffee and an abundance of in-room amenities. We also have our very own on-premise restaurant, Archie’s Bar & Grill. All of our rooms have an in-room fridge, microwave, coffee maker, hairdryer, iron and ironing board. At the Travelodge Cambridge your stay is always our pleasure! ... more   less 
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Also Known As:
Travelodge Cambridge - Waterloo Hotel Cambridge
Travel Lodge Cambridge
Cambridge Travelodge
Cambridge Travel Lodge
Travelodge Cambridge - Waterloo Ontario

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