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“okay but”

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Best Western Plus Cambridge Hotel
Ranked #5 of 10 Hotels in Cambridge
Acton, Canada
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“okay but”
Reviewed August 5, 2012

For a plus hotel, not great. Kids swarmed the hot tub under 12 and no parents within 20 ft. Air conditioner was like something i have never witnessed. We found coins under the chair when we bumped into it. It wasn't the cleanest especially for a PLUS. The pool was over medicated and the hot tub was like a bubble bath. Can't say i really think it was worth the price. We were feeling ill from the chinese food next door so we never tried breakfast. Not what I'd expect for a BW plus. Disappointed ! George and Angela

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgewdear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 reviews from our community

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181
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 2, 2012

This hotel was the worst we've ever stayed in! We're not overly picky since the rates are very reasonable but we expect the room to be clean which it wasn't, Our room smelled really funny when we first got in. There was dirt all over the couch and chair and the carpet was really gross and looked like it hasn't been cleaned since they put it in, also the bathtub was yellow stained. Our room key card malfunctioned twice. Our refrigerator was barely working so the food we brought with us had gone bad the next day. The pool was alright but while we were in the hot tub the people next to us noticed this bubbling brownish gunk all along the edges in the hot tub....so we stayed away from the hot tub for the rest of our stay. The cleaning staff barley cleaned our room they just made the bed and we did leave them a generous tip.The breakfast wasn't all that great either, and again I understand that we shouldn't expect a whole lot considering the low rates but when arrived downstairs to eat the food was pretty much gone ..only some yoghurt cups and broiled eggs that looked pretty gross. My husband and I will not be staying at this hotel again.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hailey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 30, 2012

We stayed at this hotel as it was in a convenient location and offered a package to African Lion Safari. Very friendly and helpful staff. Hotel and rooms were neat and clean. They do have a small pool so at least you can enjoy swim after a long day. Breakfast was ok, they do offer waffles but this is a slow process particularly when it is busy. Definately good choice for the price paid. We would stay here again!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanja H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, IN
Level Contributor
219 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed July 16, 2012

We stayed here on a business/pleasure trip. A comfortable stay, good bed, clean bathroom, and no room odor. Good access to the 401 and downtown Cambridge.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank compost4all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Georgia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 11, 2012

Stayed here recently in one bedroom suite - would definitely recommend it - comfortable, pratical hotel with friendly staff who cannot do enough for you. Great value for money - clean, quiet and great nights sleep!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacbex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muskoka Lakes, Canada
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 10, 2012

It is a "typical" hotel - nice clean room, small but adequate pool, hot breakfast, close to highway. What makes it above average is the friendly and efficient staff. Any request was quickly and cheerfully fulfilled. Of note is a young staff member, Santana. Although very busy, she was always smiling and eager to please. Our three night stay was pleasant.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debdoestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 9, 2012

When we got to the hotel check in was very quick, we got to our room on the second floor and we smelt smoke from the smoking level of the hotel, we went to the front desk and got another room, the room key was hard to use, the tv was old and out dated, stains on the carpet, leaky shower tap and the air conditioner rattled all night. Overall it was okay, staff was AMAZING!!!! the vending machines were broken and the pool sack was not very clean, hair, dirt ect… too much clorein in the pool.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinkerbell1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cambridge Hotel

Property: Best Western Plus Cambridge Hotel
Address: 730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Cambridge Hotel 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
Best Western Plus Cambridge Hotel Ontario

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